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CityLift Administrative Assistant

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good.
 
Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ 
Providing care to our community! 
CityLift and CountyLink services are provided by Transdev in the greater Peoria area. We give support and mobility to people who otherwise would not have the freedom to be a part of our great community. CityLift and CountyLink provide passengers with safe, reliable transportation and excellent customer service.   
Summary:
We are seeking a proactive and organized Administrative Assistant to play a crucial role in supporting our team. The ideal candidate will have excellent communication skills, proficiency in office software applications, and a strong attention to detail. The Administrative Assistant will be instrumental in providing administrative support, and handling office duties as needed.
What we offer:  
  • Hourly rate $17.68 with Annual raises
  • Medical/Dental/Vision health benefits - Blue Cross Blue Shield*
  • 401(K) retirement plan*
  • Paid time off and holidays*
  • Ability to advance your career
What you will be doing:  
-Maintains current knowledge of and adherence to all Transdev operating policies, directives, and procedures
-Perform, data reconciliation, and research for missing information for past and current trips.
- Coordinate meetings, conferences, and events.
- Prepare and edit correspondence, communications, presentations, and other documents.
- Assist the management team in keeping all personnel, safety, and other company files organized and up to date.
- Maintain office supplies by checking inventory and ordering items.
- Perform general office duties, such as filing, photocopying, and faxing.
- Assist with special projects and provide general support to the team.
-Support recruitment and employment retention activities.
-Other Duties may be assigned.
 
Who you are:  
  • High school Diploma or General Education Degree (GED)
  • Must be a minimum of 21 years of age 
  • Experience as an office assistant or in a related field.
  • Ability to write clearly and help with word processing when necessary.
  • Warm personality with strong communication written and verbal communication skills.
  • Attention to detail and problem-solving skills.
  • Ability to work well under limited supervision.
  • Knowledge of office management systems and procedures
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Excellent time management skills, strong organizational skills, and multitasking ability.
  • Applicants must be available to work on weekends, early mornings, during the day and in the         evenings. General work days will be Monday - Friday, however occasional changes may be needed. 
Pre-Employment Requirements:  
  • Must submit to drug testing. We do test for all drugs including marijuana.
  • Must consent to a background check
About us:  
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.  
   
If you have any questions, please contact our Human Resources Manager, Lindsey Marshall, at lindsey.marshall@transdev.com or by cellphone (309) 868-2380. We look forward to hearing from you  
 *May change based upon local Collective Bargaining Agreement (CBA)  
About Transdev:   
Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. www.transdevna.com  
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.  
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.  
Drug-free workplace 
 
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. 
California applicants:  Please Click Here for CA Employee Privacy Policy.  
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What You Should Know About CityLift Administrative Assistant, Transdev

At Transdev, we're making significant strides in reshaping public transit to enhance community mobility, and we're on the lookout for a CityLift Administrative Assistant to join our dynamic team! This role is perfect for someone who thrives in a supportive environment and can juggle multiple tasks effectively. As our Administrative Assistant, you'll be instrumental in ensuring that our operations run smoothly, by maintaining accurate records, coordinating meetings, and preparing important documents. You’ll contribute directly to our mission of providing safe and reliable transportation services in the greater Peoria area. Your attention to detail will shine as you reconcile data for past trips and assist management with important personnel and safety files. Plus, with an hourly wage starting at $17.68 and excellent benefits—like health coverage and a 401(K) plan—you'll be rewarded for your talent and hard work. At Transdev, we believe in empowering our employees with the resources they need to succeed and grow within an organization committed to innovative mobility solutions. If you possess a warm personality and strong communication skills, we want to hear from you! This position is a fantastic opportunity to directly impact the community while developing your career in a leading transportation company. Ready to take the next step and be a part of the Transdev family? We would love to connect with you!

Frequently Asked Questions (FAQs) for CityLift Administrative Assistant Role at Transdev
What does the CityLift Administrative Assistant role at Transdev involve?

The CityLift Administrative Assistant at Transdev plays a vital role in supporting our team through various administrative tasks. This includes managing office correspondence, organizing meetings, maintaining records, and ensuring smooth communication within the team. The role demands proficiency in office applications and excellent organizational skills to manage multiple responsibilities effectively.

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How can I apply for the CityLift Administrative Assistant position at Transdev?

To apply for the CityLift Administrative Assistant position at Transdev, you typically need to submit your resume and cover letter via our website or through the designated HR contact. Make sure to highlight your relevant experience and skills to stand out as a candidate for this vital administrative role.

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What are the qualifications required for the CityLift Administrative Assistant role at Transdev?

The qualifications for the CityLift Administrative Assistant role at Transdev include a high school diploma or GED, prior office experience, strong communication skills, and proficiency in MS Office, particularly Excel and PowerPoint. Attention to detail and the ability to work independently are also essential for this position.

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What benefits does Transdev offer to CityLift Administrative Assistants?

Transdev offers a robust benefits package for CityLift Administrative Assistants, including hourly pay starting at $17.68, medical, dental, and vision coverage through Blue Cross Blue Shield, a 401(K) retirement plan, and paid time off, along with opportunities for career advancement.

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What is the work schedule like for a CityLift Administrative Assistant at Transdev?

The work schedule for a CityLift Administrative Assistant at Transdev is generally Monday through Friday, but flexibility is key, as occasional changes might be necessary to accommodate operational needs. Availability to work weekends and early mornings or evenings may also be required.

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Is there room for career advancement as a CityLift Administrative Assistant at Transdev?

Yes, there is significant room for career advancement as a CityLift Administrative Assistant at Transdev. The company encourages employee growth, providing opportunities to take on more responsibilities and positions within the organization as one’s skills and experience evolve.

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What is the company culture like at Transdev for CityLift Administrative Assistants?

The company culture at Transdev is centered around teamwork, inclusivity, and community service. As a CityLift Administrative Assistant, you'll find yourself in an engaging work environment where your contributions are valued, and you’re supported in both your personal and professional development.

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Common Interview Questions for CityLift Administrative Assistant
What strategies do you use to stay organized as a CityLift Administrative Assistant?

To stay organized as a CityLift Administrative Assistant, I prioritize tasks based on urgency and importance, utilize digital tools like calendars and project management software, and maintain clear documentation. This helps me track responsibilities effectively and ensures nothing falls through the cracks.

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How do you handle difficult communication with team members?

When faced with difficult communication, I focus on staying calm and professional. I actively listen to the other person's concerns, express my viewpoint clearly, and seek common ground to resolve the issue effectively. Ensuring a positive dialogue helps maintain a constructive working relationship.

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Can you provide an example of a time you successfully managed multiple tasks?

Certainly! In my previous role, I often managed scheduling meetings, preparing documents, and coordinating events all at once. I used a detailed planner to track deadlines and prioritized tasks, ensuring all responsibilities were met on time while maintaining quality in my work.

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What software tools are you proficient in that will help you in the CityLift Administrative Assistant role?

I am proficient in Microsoft Office Suite, particularly Excel for data management and PowerPoint for presentations. I also have experience with digital communication tools like Slack and project management software such as Trello, all of which aid in maintaining organization and collaboration.

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How do you approach a situation where you don't have all the information required to complete a task?

When I encounter a lack of information, I first identify what specific details are needed and then reach out to colleagues or supervisors for clarification. I also research potential resources where I might find the needed information. This proactive approach ensures I gather everything required to complete the task efficiently.

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Describe how you would prioritize your workload in the CityLift Administrative Assistant position.

In prioritizing my workload, I would first assess tasks based on deadlines and importance. I would create a to-do list that reflects immediate needs while allowing time for routine duties. Regularly communicating with my team helps to adjust priorities as necessary to accommodate shifts in workload.

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What appeals to you about working with Transdev as a CityLift Administrative Assistant?

Working with Transdev appeals to me because of its commitment to community service and innovative mobility solutions. I am excited about the prospect of contributing to a company that positively impacts people's lives and promotes sustainable transportation.

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How do you handle deadlines to ensure tasks are completed on time?

To handle deadlines effectively, I set personal milestones in addition to tracking the official deadline. I allocate specific time slots to work on each task and allow buffer time for unforeseen circumstances. Communication with my team about progress also helps to keep projects on track.

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What is your approach to maintaining confidentiality in an office setting?

Maintaining confidentiality is crucial for office integrity. I always adhere to company policies regarding sensitive information and ensure to discuss confidential matters only with authorized personnel. I also implement secure methods for storing or sharing sensitive data to minimize risks.

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What qualities do you believe are essential for a successful CityLift Administrative Assistant?

Essential qualities for a successful CityLift Administrative Assistant include strong organizational skills, excellent communication abilities, attention to detail, and a proactive attitude. Being able to work well under pressure and demonstrating adaptability in a dynamic environment also contribute to success in this role.

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Transdev US is part of a global company spanning 19 countries across six continents. As an operator and global integrator of mobility, Transdev – The mobility company – empowers freedom to move every day thanks to safe, reliable and innovative sol...

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Full-time, on-site
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November 25, 2024

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