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General Manager - job 5 of 7

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

RESPONSIBILITIES

General Managers are responsible for, but not necessarily limited to, the following tasks:

• Ensuring that client expectations are met or exceeded, and that all contractual obligations are

met.

• Meet or exceed strategic goals, mission and operational goals of the local system.

• Working with the client in developing and implementing strategic and business plans.

• Managing the overall day-to-day operation of the local transit organization, and either directly

or indirectly overseeing the following functional areas within the organization:

o Transportation operations

o Fleet maintenance

o Facility Maintenance

o Safety and risk management

o Security

o Finance and accounting

o Human resources

o Marketing

o Community relations

• Ensuring local employees are adequately trained and developed.

• Ensuring that the services provided by the transit system meets or exceeds the needs of the

local community.

• Overseeing the development, implementation and monitoring of annual operating and capital

budgets.

• Ensuring adherence to annual operating and capital budgets.

• Communicating with stakeholders within the local community, including local client contacts,

passengers, elected and appointed officials, media, civic and community groups, and other key

stakeholders.

• Communicating with local, state and federal funding agencies.

• Participating in management company corporate activities as appropriate.

• Participating in industry forums (national, state and local) to remain abreast of industry issues,

changes and innovation.

• Undertaking other appropriate tasks as directed by the local client or management company

senior management.

• Conduct performance appraisals for local staff.

• This is a union environment

• The position is located within the client's facilities

REQUIRED QUALIFICATIONS

• College degree in transportation, management or related field (in selective cases, extensive

transit experience may be considered in lieu of a college degree)

• Direct public transportation knowledge and experience (the number of years of experience

required will depend on the size and complexity of the transit organization).

• Understanding of the Federal Transit Administration (FTA) and its funding requirements and

resources.

• Strong written and verbal communication skills.

• Interpersonal skills to establish and maintain working relationships with employees, clients,

media and other stakeholders.

• The ability to coach, counsel, teach, develop, motivate and empower staff to meet their

performance goals and expectations.

• The ability to provide clear and visionary strategic direction to an organization.

• Strong capabilities in planning and organization.

• A working knowledge of budgeting and financial management.

• Strong background in employee and labor relations, with direct labor negotiations and/or

grievance handling experience a plus.

• The ability to effectively manage conflict.

• The ability to effectively relate to sensitive political issues.

• The ability to effectively interact with subcontractors

• Union experience or strong Human Resources experience is required

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.

Transdev Glassdoor Company Review

3.2

Transdev DE&I Review

3.0

CEO of Transdev

Thierry Mallet

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By Transdev

Transdev US is part of a global company spanning 19 countries across six continents. As an operator and global integrator of mobility, Transdev – The mobility company – empowers freedom to move every day thanks to safe, reliable and innovative sol...

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FUNDING

Private

DEPARTMENTS

Operations

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Taxi & Car Services

TEAM SIZE