Transportation Specialist

Summary:

Wurth Wood Group is a leading supplier of Hardwood Lumber, Plywood, Molding, Cabinet Hardware/Supplies, Laminate, and Building Supplies, and we are seeking an experienced Transportation Specialist for the Norfolk, VA branch. The ideal candidate is a hard-working, organized, self-directed, and highly customer service oriented based individual who is dedicated to helping expand the Wurth Wood Group good name. As a company we offer solid benefits and strong earning potential, with the ability to move up within our company.

Position Summary:

The Transportation Specialist will be required to interact and service our customers and service providers, to ensure a safe and proper delivery of product. The Transportation Specialist should provide the best in class customer service and work as a team with warehouse personnel to ensure all product is delivered in a timely manner. The Transportation Specialist will be responsible for driving a CMV (commercial motor vehicle) and therefore responsible for maintaining an up-to-date CDL license.

Essential Duties & Responsibilities:

• Drive a CMV (commercial motor vehicle) to deliver the product within the local route assigned.
• Operating a CMV in different conditions (e.g., highway driving, side/local roads, city/country as well as tight loading and unloading positions.
• Must be able to be forklift certified.
• Perform general housekeeping tasks and maintain the cleanliness of vehicles and other areas as instructed.
• Prepare, process, and maintain all necessary transportation documentation & information – both in and out of various operating systems – required for DOT compliance.
• Develop strong interaction, in and amongst customers, service providers, and the internal team to ensure fluid, efficient movement of product.
• Secure proof of delivery by using a supplied (EPOD) Electronic Proof of Delivery device.
• Handle customer inquiries and resolve complaints in a timely manner through collaboration with the Operations manager and sales team.
• Comply with all applicable safety, transportation regulations, and company policies.
• Responsible for maintaining Quality and Safety awareness.
• Perform all other duties as assigned.

Qualifications, Skills & Abilities:

• Maintain a clean and valid Commercial Driver’s License *Class A or B
• Maintain a Valid Medical Card.
• Maintain forklift certification.
• Must be able and willing to lift up to 75 pounds using proper lifting techniques.
• Experience as a transportation specialist in a related industry, preferred.
• Must be able to strap and secure cargo and properly arrange and balance it within the vehicle.
• Have basic knowledge of all DOT regulations.
• High standard of professionalism and ethics.
• Preferred style of teamwork, and collaboration.
• Ability to communicate effectively both verbally and with written communications.
• Ability to interface with customers and employees fostering excellent communication skills and customer service. Our motto is “Customer on Deck”.

Benefits:

• Competitive wages
• PTO, Paid time off
• Training
• Medical
• Dental
• Vision
• Supplemental benefits
• Company-paid life insurance
• Long-term disability
• Eligible for 401k first day of employment
• Company match on 401k after 6 months of service