Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Director Events Experience image - Rise Careers
Job details

Director Events Experience

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

The TransUnion Events team builds and manages live and virtual experiences that positively showcase our brand, drive growth, and optimize return on investment. We create opportunities to foster customer relationships, to acquire new leads, and to build morale on internal events. We partner with cross-company stakeholders to deliver excellence at our events through operational efficiency, consistency, and end-to-end event execution.

The Director, Events Management, is accountable for the successful planning and execution of TransUnion events: proprietary customer summits, advisory board meetings, sales kickoffs, employee incentive trips, and third-party tradeshows. This role will lead the team responsible for managing all logistics, production, and budget management of events. This leader will have strong business acumen, deep event management experience, and a strong ability to lead, coach, and inspire the team.

  • 10+ years’ experience in B2B event management with a proven track record of producing successful events that drive business results; Enterprise SaaS and/or Financial Services experience preferred
  • Bachelors’ degree in event/hospitality management, marketing, communications, or a related field
  • Extensive event management experience, with the ability to assess what’s happening in the event industry and how TransUnion can leverage processes and technologies to drive efficiency in event execution.
  • Strong leadership and people management experience with a proven record of hiring, mentoring, and leading with empathy
  • This position is hybrid, requiring 2 days in the office, and must be based near the Chicago, IL, office. The role requires up to 25% travel.

We'd love to see:

  • Experience redefining processes and inspiring teams to embrace changes that enhance operational efficiency. Provide guidance and support throughout the transition process.
  • Experience building exceptional relationships with cross-functional stakeholders at all levels, including C-suite.
  • Ability to work effectively in a fast-paced, high-volume environment

Impact You'll Make:

  • Oversee entire portfolio of TransUnion events across multiple lines of business and have accountability for the successful execution of events, including:
  • Lead a team of event managers who plan and execute all major internal and external events of varying size, scope, and audiences.
  • Build and foster strong relationships with cross-functional stakeholders within the lines of business and corporate functions who provide brand messaging, objectives, and content for events.
  • Manage relationships with external event agencies and suppliers, including contract negotiations and administrative work.
  • Oversee all event management processes within the Events team and with shared services across Finance, Procurement, Legal, Compliance, Risk, etc.
  • Conduct thorough assessments of current event operations workflows and processes to identify areas for improvement.
  • Develop and implement strategies to optimize operations for greater efficiency and effectiveness.
  • Monitor the impact of changes and continuously seek opportunities for further enhancements.
  • Foster a culture of continuous improvement within the events team.

#LI-TE1

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The U.S. base salary range for this position is $150,100.00 - $225,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.


 

TransUnion's Internal Job Title:

Director, Event Marketing
TransUnion Glassdoor Company Review
3.8 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
TransUnion DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of TransUnion
TransUnion CEO photo
Christopher Cartwright
Approve of CEO

Average salary estimate

$187550 / YEARLY (est.)
min
max
$150100K
$225000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director Events Experience, TransUnion

Are you a dynamic leader ready to take the reins as the Director of Events Experience at TransUnion? Based in vibrant Chicago, Illinois, this role is more than just a job; it's a chance to shape experiences that highlight our brand while engaging valuable customer relationships. At TransUnion, we pride ourselves on fostering a collaborative environment that encourages innovation and the exploration of new technologies. You will lead a talented team in executing a diverse portfolio of live and virtual events, from proprietary customer summits to employee incentive trips. Your drive and vision will help us achieve operational excellence and optimize return on investment across all events. With over ten years of B2B event management experience under your belt, you’ll thrive in this fast-paced role that requires exceptional leadership skills. As you work closely with cross-functional stakeholders, you will ensure that each event aligns with business objectives and communicates our brand messaging effectively. This hybrid position allows you to connect in our Chicago office twice a week while giving you the flexibility to manage other responsibilities remotely. Your strong business acumen and ability to inspire the team will be key in redefining processes and continuously improving event operations. If you’re ready to elevate your career and make a significant impact on our events strategy, TransUnion welcomes you to apply!

Frequently Asked Questions (FAQs) for Director Events Experience Role at TransUnion
What are the responsibilities of the Director of Events Experience at TransUnion?

The Director of Events Experience at TransUnion is responsible for overseeing the entire portfolio of events, ensuring they align with business objectives and drive growth. This includes managing logistics, production, and budget for events such as customer summits, advisory board meetings, and tradeshows. The role also involves leading a talented team, collaborating with cross-functional stakeholders, and optimizing operations for efficiency and effectiveness.

Join Rise to see the full answer
What qualifications do I need to become a Director of Events Experience at TransUnion?

To qualify for the Director of Events Experience position at TransUnion, candidates should possess over 10 years of B2B event management experience, preferably in Enterprise SaaS or Financial Services. A bachelor's degree in event/hospitality management, marketing, or communications is required. Strong leadership skills and a proven track record of managing teams and optimizing event processes are essential.

Join Rise to see the full answer
Is the Director of Events Experience role at TransUnion hybrid?

Yes, the Director of Events Experience position at TransUnion is a hybrid role that requires employees to work in the Chicago office at least two days a week. This provides a combination of in-person collaboration and the flexibility to manage responsibilities remotely.

Join Rise to see the full answer
What kind of events will the Director of Events Experience manage at TransUnion?

The Director of Events Experience will manage a variety of events, including proprietary customer summits, sales kickoffs, internal employee events, and third-party tradeshows. Each event aims to enhance customer relationships, build brand awareness, and optimize return on investment.

Join Rise to see the full answer
What impact can I expect to make as a Director of Events Experience at TransUnion?

As the Director of Events Experience at TransUnion, you will have a significant impact by leading a team that executes successful events across multiple business lines. Your efforts will enhance brand messaging, improve operational efficiencies, and foster strong relationships with stakeholders, ultimately driving business results and enhancing company culture.

Join Rise to see the full answer
Common Interview Questions for Director Events Experience
How would you approach planning a large-scale event as a Director of Events Experience?

In preparing to plan a large-scale event as a Director of Events Experience, I would start by establishing clear objectives and goals in collaboration with key stakeholders. Understanding the target audience is essential in ensuring the content and execution align with their expectations. I would also assess potential venues, manage budget considerations, and develop a comprehensive timeline for all logistics involved.

Join Rise to see the full answer
What strategies do you use to manage multiple projects simultaneously?

To manage multiple projects effectively, I prioritize tasks based on urgency and importance while maintaining open communication with my team. Using project management tools helps keep everyone on the same page, and scheduling regular check-ins ensures accountability and progress tracking, ultimately leading to successful event execution.

Join Rise to see the full answer
How do you measure the success of an event?

Success can be measured through various metrics, including attendee satisfaction, lead generation, and return on investment. After each event, I conduct surveys to gather feedback from participants and analyze engagement levels. I also review budget adherence and follow up on leads generated to evaluate the overall impact on business goals.

Join Rise to see the full answer
Can you give an example of a challenge you faced while planning an event and how you overcame it?

One significant challenge I faced involved a last-minute venue change due to unexpected circumstances. To overcome this, I quickly leveraged my relationships with alternative venues, and coordinated with my team to adapt the agenda and logistics promptly, ensuring a seamless transition. This experience taught me the value of flexibility and strong vendor relationships.

Join Rise to see the full answer
How do you leverage technology in event management?

I utilize various technologies such as event management software, project management tools, and analytics platforms to streamline processes and enhance attendee experiences. Using virtual event tools, for instance, allows me to expand our reach and engage audiences in new ways, while robust analytics help track event performances over time.

Join Rise to see the full answer
How do you ensure your events align with organizational goals?

Ensuring events align with organizational goals starts with constant communication with key stakeholders to understand their objectives. I work closely with marketing, sales, and leadership teams to craft event messaging that resonates with our target audience and supports broader business objectives.

Join Rise to see the full answer
What criteria do you use to select vendors and suppliers for events?

Selecting vendors and suppliers involves assessing their reliability, experience, and alignment with our event goals. I prioritize those with a proven track record and strong client reviews, while also considering budget constraints. Building long-term relationships with top-performing vendors is key to ensuring quality and consistency.

Join Rise to see the full answer
How do you approach team leadership during an event?

During an event, I focus on effective communication and delegation. Clearly defining roles and responsibilities helps my team understand their contributions. I promote a supportive environment that encourages open feedback and quick problem-solving to ensure smooth execution and foster teamwork.

Join Rise to see the full answer
How do you incorporate feedback from previous events into future planning?

Incorporating feedback involves systematically analyzing survey results and discussing insights with my team. We identify trends in attendee comments and areas for improvement, which I use to inform planning for future events, ensuring we continually enhance the attendee experience.

Join Rise to see the full answer
What is your experience in managing budgets for events?

I have extensive experience managing event budgets, conducting thorough forecasting, and tracking expenditure against projections. Implementing strict budget controls and regularly reviewing expenses help avoid overruns while allowing for flexibility to adapt to unexpected costs without sacrificing quality.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User

Lead the strategy and planning for TransUnion's Global Fraud Solutions Team as the VP, ensuring growth and profitability through innovative solutions.

Photo of the Rise User

Join TransUnion's Identity team as a Summer Intern focusing on data science and identity data analytics.

Photo of the Rise User
Posted 5 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Looking for a performance-oriented Digital Marketing Manager at Liquibase to lead digital advertising and web experience efforts in a remote setting.

Photo of the Rise User
Posted 5 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join American Express as a Senior Analyst to drive innovative marketing for Amex Offers and enhance customer engagement through digital campaigns.

Photo of the Rise User
Posted 10 days ago

Join Bobbie as a Paid Media Manager where you'll optimize their e-commerce site while creating a supportive environment for parents.

Photo of the Rise User

As the Director of Account-Based Marketing at Teaching Strategies, you will spearhead pivotal initiatives targeting key educational technology accounts.

Photo of the Rise User
Posted 3 days ago

Charleys is searching for a strategic Vice President of Marketing to enhance brand equity and drive guest traffic in their rapidly expanding business.

Photo of the Rise User
Posted 13 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join the Paid Search Enablement Team at American Express as a Project Management Specialist, driving innovative strategies and project management in a dynamic environment.

UASYS Hybrid Fayetteville
Posted 10 days ago

The University of Arkansas is looking for a detail-oriented Marketing Assistant to help with various departmental activities and event management.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join American Express as a Senior Manager to lead innovative marketing strategies that drive customer growth and enhance the user experience across digital platforms.

Our mission is to help people everywhere access the opportunities that lead to a higher quality of life. By helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information, we em...

68 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!