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Traveling Installation Technician

Company Overview

Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.

Our Safety-as-a-Service approach includes affordable devices powered by LTE and solar that can be installed anywhere. Our technology detects and captures objective details, decodes evidence in real-time and delivers investigative leads into the hands of those who matter.

While safety is a serious business, we are a supportive team that is optimizing the remote first experience to create strong and fun relationships even when we are physically apart. Our flock of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. Flock Safety is headquartered in Atlanta and operates nationwide. We have raised approximately $400M in venture capital including a recent Series E round by Tiger Global. Now surpassing a $3.5B valuation, Flock is scaling quickly and seeking the best and brightest to help us meet our goal of eliminating crime in the United States by 25% in the next three years.

Additional Information

How To Succeed at Flock Video
Our Installation Team Video
Flock’s Series E Announcement
How We Stop Crime and Protect Privacy
Flock’s Framework
Ethics Center

Position Overview

Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.

How you'll make an impact:

Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 24” holes.
Assemble, kit, and install various ancillary components and Flock Safety products
Mount solar panels on poles, as well as attaching external batteries to solar panels
Affix license-plate reading cameras to poles, angle to capture desired footage
Work on both public and private roads, working often on equipment 10-12’ high.
Occasionally working with a bucket truck and/or ladder to work on equipment up to 30’ high.
Test new apps and equipment and create detailed reports on the findings for team supervisors and other internal stakeholders
Repairing minor breaks in underground irrigation or private wiring
Adhere to daily schedule by showing up prepared and on time
Audit, replenish and maintain shed network to include light waste management services and small tool inventory
Complete work in reasonable time frame
Provide installation pictures via Flock field app
Perform work in safe and professional manner
Meet with customers to discuss installation options and perform site surveys
Communicate effectively with both internal teams and customers
Driving (and bringing home daily) a Dodge Promaster 1500 or similar company vehicle
Daily inventory management and reporting
Project coordination between end users and deployment teams

We're looking for people who:

Clean driving record going back 3 years, and ability to complete basic background check and drug screening
This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.
This role requires you to be 21+ in order to rent a vehicle from preferred providers.
Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.
Willing to be trained to operate and drive a bucket truck on occasion.
Comfortable working on and around ladders/heights
Handyman-like experience whether personally or professionally.
Able to think on your feet and while using your hands.
Time-management and communication skills needed to complete work efficiently and correctly the first time
Highly organized
Desire to work outdoors and comfortable working in all weather conditions
General affinity for all things tech. The kind of person that can login to their router if necessary.
Positive and professional demeanor
Willingness to go outside your comfort zone when the situation requires it.

Required Availability: Work hours are M-F during daylight hours. As a traveling technician you may be asked to work extended hours, and some Saturdays in order to meet project deadlines and customer expectations.

Travel: Expect to be on the road at least 3 weeks a month, including weekends performing installation activities across the US.

Our Values

Our values define how we approach our work every single day:

Do the Work
Optimism With a Plan
Embrace Change to Grow
Protect the Whole Community

To read more about our values, click here.

Why Join Us?

We have raised over $380M in venture capital and are backed by some of the top VCs including a16z, Tiger Global, Meritech and more.
94% of employees recommend working at Flock Safety
Incredible product-market fit. Flock fits that “goldilocks” set of price, functionality, and service
We are scaling quickly and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
Uniquely mission-driven company. Making communities safer through objective, evidence-based technology.

Key Stats

3% of crimes in the US are solved by Flock
Flock cameras help solve ~200 crimes/day
70% of all crime involves motor vehicles
2100+ cities with private cameras
1500+ agency relationships across the US
1B+ images processed a month (we process more images than Instagram)

Employee Benefits

Every full-time employee receives equity (stock options) in the company and a salary of $57,200
We offer 15 days of PTO, 3 personal days, 5 sick days and twelve paid holidays
We offer fully-paid health benefits plan for employees, including Medical Dental and Vision
We provide 16 weeks of 100% paid leave for primary caregivers and 6 weeks of 100% paid leave for secondary caregivers
We provide $150 per month work from home allowance
We provide a $250 per year L&D stipend
The use of a well-equipped Flock Safety Sprinter van
Flock Safety branded uniforms and safety gear

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

Flock Safety Glassdoor Company Review

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Flock Safety DE&I Review

4.0

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By Flock Safety

Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime.

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