Job details
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Customer Success - Customer Support Engineer
Tray.ai is a pioneering company in low-code and AI-enabled automation platforms, focused on transforming complex processes for enterprises, and is seeking a Customer Support Engineer who is passionate about technology and customer education.
Skills
- Technical customer support
- Problem-solving with software integrations
- Familiarity with web-based APIs, especially REST
Responsibilities
- Help customers build on Tray.ai through answering their toughest technical questions
- Improve team processes that can lead to greater efficiency or a better customer experience
- Help customers realize the value of Tray.ai with exceptional technical support
- Communicate customer needs and provide product feedback to product management and engineering
Education
- Self-taught programmer
- Bootcamp graduate or formal educational experience in computer science
Benefits
- Stock options
- Competitive salary
- Opportunities for learning and growth
To read the complete job description, please click on the ‘Apply’ button
Tray.ai Glassdoor Company Review
Rich Waldron
4.0
Tray.ai DE&I Review
4.2
CEO of Tray.ai
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Tray.ai
Empower the world's problem solvers and unlock the builder in everyone.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$90,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 15, 2024
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