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Customer Success - Customer Support Engineer

Tray.ai is a pioneering company in low-code and AI-enabled automation platforms, focused on transforming complex processes for enterprises, and is seeking a Customer Support Engineer who is passionate about technology and customer education.

Skills

  • Technical customer support
  • Problem-solving with software integrations
  • Familiarity with web-based APIs, especially REST

Responsibilities

  • Help customers build on Tray.ai through answering their toughest technical questions
  • Improve team processes that can lead to greater efficiency or a better customer experience
  • Help customers realize the value of Tray.ai with exceptional technical support
  • Communicate customer needs and provide product feedback to product management and engineering

Education

  • Self-taught programmer
  • Bootcamp graduate or formal educational experience in computer science

Benefits

  • Stock options
  • Competitive salary
  • Opportunities for learning and growth
To read the complete job description, please click on the ‘Apply’ button
Tray.ai Glassdoor Company Review
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CEO of Tray.ai
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Rich Waldron
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Empower the world's problem solvers and unlock the builder in everyone.

3 jobs
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$90,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 15, 2024

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