Accounts Receivable Manager

The Accounts Receivable Manager reports to the CFO and oversees the account's receivable function, ensuring efficient and accurate processing of receivables, timely collection of outstanding debts, and the management of customer credit. This role involves supervising the accounts receivable team, developing and implementing policies and procedures, and maintaining positive relationships with customers to optimize the company’s cash flow. 

Team Leadership and Management: 

• Supervise and mentor the accounts receivable team, providing guidance, training, and performance evaluations. 

• Allocate tasks and responsibilities among team members to ensure efficient workflow and coverage. 

Accounts Receivable Processes: 

• Oversee the timely and accurate posting of customer payments, ensuring proper application to accounts. 

• Implement and maintain robust procedures for the collection of outstanding receivables. 

• Monitor and manage the accounts receivable aging report, identifying and addressing overdue accounts. 

Credit Management: 

• Assess and establish credit limits/TOA counts for new and existing customers based on credit analysis and company policies utilizing Dun & Bradstreet reports.  

• Review and monitor customer credit worthiness and recommend actions for accounts that exceed credit limits. 

Customer Relationship Management: 

• Address customer inquiries and disputes regarding invoices, payments, and account balances promptly and professionally. 

• Maintain strong working relationships with customers to facilitate timely collections and resolve any issues. 

Reporting and Analysis: 

• Prepare and present regular reports on accounts receivable status, collections performance, and aging analysis to senior management. 

• Conduct periodic analysis of accounts receivable data to identify trends, potential risks, and areas for improvement. 

Policy and Procedure Development: 

• Develop, implement, and enforce policies and procedures to ensure effective and efficient accounts receivable operations. 

• Ensure compliance with company policies, accounting standards, and regulatory requirements. 

Internal Collaboration: 

• Work closely with the sales, customer service, and finance teams to align processes and resolve any interdepartmental issues related to accounts receivable. 

• Coordinate with the finance team during audits and provide necessary documentation and support. 

Required Skills, Abilities, Education and Experience  

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. 

• Minimum of 5 years of experience in accounts receivable or related finance roles. 

• At least 2 years of supervisory or management experience in an accounts receivable function. 

• Strong knowledge of accounts receivable processes, credit management, and collections. 

• Proficiency in accounting software and ERP systems (e.g. NetSuite and Power Bi) 

• Excellent analytical, problem-solving, and decision-making skills. 

• Effective communication and interpersonal skills. 

• Strong organizational and time management abilities. 

• Attention to detail and accuracy. 

Leadership, Organization & Communication 

• Requires ongoing coordination, communication and/or team problem solving between departments or functional areas for work production or service quality 

• Professional representation of Triage and its core values 

• Effective communicator with passion for relationship building.  

• Passionate about developing people and achieving team and organizational goals.  

• Excellent ability to convey thoughts, opinions, suggestions, questions and answers in a professional manner 

• Exceptional written and verbal skills  

Work Schedule 

• In-office with flexibility to work from home with manager approval.   

Why Triage?

Our commitment to creating a unique work culture sets us apart from the rest—no corporate robots here. Triage values transparency and autonomy, and we believe in recognizing your efforts and dedication. Join us on this exciting journey as we continue to be recognized among Inc. Magazine's 5000 fast-growing companies in America.

Triage Staffing is an equal-opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Note: This job description outlines the primary duties and responsibilities of the Intern role but is not an exhaustive list. Additional tasks may be assigned by your supervisor or manager. All duties are subject to change and may be modified to reasonably accommodate individuals with disabilities. Your performance will be evaluated based on your execution of the tasks outlined in this job description.