Area Facilities Manager - Grand Rapids, MI

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners. 

Salary: $75,000 - $90,000 annual base, based on experience, plus a $500 monthly car allowance & more! 

Travel Requirement: This team member will primarily support properties across the Grand Rapids area, with up to 20% travel required to Ann Arbor, Michigan, and Cincinnati, Ohio.

Job Description:

The Area Facilities Manager will work in collaboration with the Regional Property Managers and Regional Construction Managers to oversee physical and financial aspects of Facilities and Maintenance operations across the assigned portfolio of communities. This position relies on experience and judgment to plan and accomplish goals and lead the work of others with a wide degree of creativity and cost-effectiveness.

Key Responsibilities:

Operations and Procedures

• Ensure that curb appeal, work order status, and status of make-ready units meet the standards of policies and procedures.
• Ensure that community maintenance shops meet operations and cleanliness standards.
• Ensure that inventory control programs are being followed and that consistent on-site inspections are being conducted.
• Maintain daily maintenance operations of any property that is without a Facilities Manager.
• Oversee emergency plan implementation and training, verify the plan is in place at each property, and ensure all team members are trained on policies and procedures.
• Assist the site-teams before, during, and after a large-scale emergency.

Coaching and Developing Teams

• Collaborate with Regional Property Managers, Community Managers, and Corporate Support Teams on interviewing, hiring, training, and mentoring Facilities team members.
• Assist Regional Property Managers in recommending transfers for Facilities team members.
• Conduct regular reviews with Facilities team members, provide feedback regarding areas of excellence and areas for improvement, and support team members within navigating career paths.
• Assist Human Resources with implementing disciplinary action as needed.

Capital Projects

• Review all capital projects with the Regional Property Manager prior to or upon approval from the VP of Facilities Management, VP of Property Management, and/or Portfolio Manager.
• Collaborate with Regional Property Manager to outline, develop, and manage specific capital projects as directed by the Director of Facilities Management.
• Work directly with the Regional Property Manager to outline the timeline and expectations of the capital project with specific site members and vendors before a project commences.
• During phase one of initial construction, the Area Facilities Manager will coordinate the completion of capital projects with the in-house Construction Management division.
• Attend and assist the Construction Management team throughout due diligence of new assets being considered for acquisition.
• Prepare properties for marketing and disposition.
• Assist in the implementation of Green initiatives.

Qualifications:

Professional Experience:

• Minimum 8 years of experience in Facilities Maintenance within Multifamily or Hospitality.
• Possess excellent general maintenance skills including HVAC repair, plumbing, electrical, etc.
• Strong creative, organizational, problem solving, and time-management skills.
• Excellent interpersonal and communication skills and able to work well with tight deadlines and in a team environment.

Education:

• Associate degree from college or technical school or 4+ years related experience and/or training or equivalent combination of education and experience.
• Accurately perform basic mathematical functions.
• EPA Universal Certification required.
• Certified Pool Operator (CPO) Certification required.

Computer Skills:

• Intermediate computer and internet knowledge preferred.
• Ability to use on-site resident management software preferred.

Physical Demands:

• Physical demands may include the ability to lift 50 pounds. The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The team member may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The team member will be required to work at a personal computer. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.

Special Requirements:

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.

Attendance/Travel:

• This position is a full-time position that requires up to 20% car travel, plane travel possible.
• Valid Driver’s License along with good driving record and auto insurance is required.
• The position may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.

We’ve Got You Covered!

• Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
• Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
• Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs.
• Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 – 4 weeks of paid vacation according to years of service. (Available after 90 days of full-time employment)
• Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements.
• Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals.
• Volunteer Time-Off. We offer up to 16 hours of volunteer time annually—8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program.
• Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
• Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.
• Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion. 

See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team