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Customer Support Specialist (Part time) image - Rise Careers
Job details

Customer Support Specialist (Part time)

Truework, a company focusing on creating trust in financial transactions, is seeking a motivated Customer Support Specialist to deliver a world-class customer experience remotely.

Skills

  • 2+ years experience in technical support in high-volume call centers
  • Strong organizational and efficiency standards
  • Excellent verbal and written communication skills
  • Resilient and calm in high-pressure situations
  • Adaptable with a strong work ethic

Responsibilities

  • Resolve inbound tickets via phone, email, and chat within SLAs
  • Troubleshoot technical issues and provide clear solutions
  • Engage in proactive customer outreach initiatives
  • Adhere to procedures for exceptional customer service and compliance
  • Communicate effectively with internal teams and customers
  • Continuous improvement of verification process

Education

  • Bachelor's degree in a related field is nice to have

Benefits

  • Flexible work schedule
  • Remote work from home
  • Opportunity for continuous improvement
  • Diverse and inclusive work environment
To read the complete job description, please click on the ‘Apply’ button
Truework Glassdoor Company Review
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Truework DE&I Review
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CEO of Truework
Truework CEO photo
Ryan Sandler
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To empower individuals to own and control their personal data.

5 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$33,280/yr - $43,680/yr
EMPLOYMENT TYPE
Part-time, remote
DATE POSTED
June 14, 2024

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