Job details

Customer Support Specialist (Part time)

Truework, a company focusing on creating trust in financial transactions, is seeking a motivated Customer Support Specialist to deliver a world-class customer experience remotely.

Skills

2+ years experience in technical support in high-volume call centers
Strong organizational and efficiency standards
Excellent verbal and written communication skills
Resilient and calm in high-pressure situations
Adaptable with a strong work ethic

Responsibilities

Resolve inbound tickets via phone, email, and chat within SLAs
Troubleshoot technical issues and provide clear solutions
Engage in proactive customer outreach initiatives
Adhere to procedures for exceptional customer service and compliance
Communicate effectively with internal teams and customers
Continuous improvement of verification process

Education

Bachelor's degree in a related field is nice to have

Benefits

Flexible work schedule
Remote work from home
Opportunity for continuous improvement
Diverse and inclusive work environment

To read the complete job description, please click on the ‘Apply’ button

Truework Glassdoor Company Review

3.7

Truework DE&I Review

No rating

CEO of Truework

Ryan Sandler

Approve of CEO

Average salary estimate

$38480 / YEARLY (est.)

min

max

$33280K

$43680K

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