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Front Desk Associate

Job Summary:

Our office in Honolulu, HI is looking for a Front Desk Associate to join our growing team. To thrive in this role, you will need to be an energetic, organized professional who is diligent about meeting deadlines and following through.

Job type: Full time, in person

Schedule: M-F, 8;30am - 5:00pm

Responsibilities:

  • Welcome visitors
  • Answer phones and field calls in a professional manner
  • Sort and distribute incoming mail and deliveries
  • Restock office and kitchen supplies
  • Keep the conference room and kitchen always organized and clean
  • Assist with the planning and coordination of office events, including client meetings, office lunches and presentations
  • Manage office care services
  • Direct contact for corporate administration
  • Point of contact with property management for any communication
  • Point of contact with outside IT company
  • CRM data support for sales and marketing teams
  • Overseeing the setup of the event space.
  • Managing the event on the day, ensuring everything runs according to plan.
  • Assist with administrative support as needed and other responsibilities from the Office Manager
  • You have a minimum of 3 years’ experience in a professional environment
  • Front Desk or Administrative office experience required
  • Microsoft Office knowledge required specifically Zoom, Word and Excel
  • Excellent written and verbal communication
  • Able to prioritize tasks
  • Must exhibit a solid professional business image
  • Excellent organizational skills and a high level of attention to detail
  • Ability to work within a team environment
  • Ability to take initiative and work independently
  • Ability to work in a fast-paced and demanding environment
  • 401k
  • Unlimited PTO (after 60 days)
  • Sick Days
  • Career development

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Front Desk Associate, United Legacy LLC

Are you ready to make a fantastic first impression at our office in Honolulu, HI? We’re searching for a Front Desk Associate to join our dynamic team. This position is perfect for someone who is energetic, organized, and thrives in a fast-paced environment. In this full-time role, you'll be the friendly face that welcomes visitors as they step through our doors and the voice that answers calls with professionalism. Whether you're sorting and distributing incoming mail or restocking office supplies, every day will bring different challenges that keep you on your toes. Planning and coordinating office events will also be part of your role, making you a key player in our corporate culture. If you have 3 or more years of experience in a front desk or administrative capacity and are proficient in Microsoft Office—particularly Zoom, Word, and Excel—you may have just found your dream job! With a solid professional image and excellent communication skills, you will have the chance to work both independently and as part of a team. Our benefits include a generous 401k plan, unlimited PTO after 60 days, and career development opportunities. Join us and help create an amazing office experience for everyone who walks through our doors!

Frequently Asked Questions (FAQs) for Front Desk Associate Role at United Legacy LLC
What are the primary responsibilities of a Front Desk Associate at the company?

As a Front Desk Associate, your primary responsibilities include welcoming visitors, answering and fielding phone calls professionally, sorting mail, restocking supplies, and managing office events. You'll also be the point of contact for corporate administration and coordinate closely with property management and IT vendors.

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What qualifications do I need to apply for the Front Desk Associate position?

To apply for the Front Desk Associate position, you should have a minimum of 3 years of experience in a professional setting, with specific experience in front desk or administrative roles. Proficiency in Microsoft Office applications such as Zoom, Word, and Excel is also required, along with strong communication and organizational skills.

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What is the work schedule for the Front Desk Associate role?

The Front Desk Associate position follows a full-time schedule, Monday through Friday from 8:30 AM to 5:00 PM. This schedule provides stability to help you plan your work-life balance while being an essential part of our office operations.

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What benefits can I expect as a Front Desk Associate at the company?

In addition to a competitive salary, Front Desk Associates enjoy a comprehensive benefits package, which includes a 401k plan, unlimited paid time off after 60 days, and sick days. We are committed to supporting your career development as well.

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How does the Front Desk Associate contribute to office events at the company?

The Front Desk Associate plays a critical role in planning and coordinating office events, such as client meetings and team lunches. You will oversee the setup of the event space and manage the event on the day to ensure everything runs smoothly and according to plan.

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Common Interview Questions for Front Desk Associate
Can you describe a time when you handled a difficult visitor at the front desk?

When answering this question, focus on your conflict resolution skills. Share the situation, how you approached the issue, and the outcome. Highlight your ability to stay calm and professional even under pressure.

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How do you prioritize tasks during a busy day at the front desk?

Demonstrate your organizational skills by explaining your process for prioritizing tasks. Talk about how you assess urgency and importance, using tools or checklists to manage multiple responsibilities effectively.

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What tools or software are you familiar with that are essential for a Front Desk Associate?

Mention your proficiency in relevant tools such as Microsoft Office applications (Zoom, Word, and Excel). Discuss any CRM systems you have experience with and how you've used these tools to enhance office efficiency.

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How would you handle a situation where multiple phone lines are ringing and a visitor is waiting?

Illustrate your multitasking abilities by describing how you would quickly assess the situation, ensure the visitor feels acknowledged, and prioritize answering the phone calls efficiently while maintaining a professional demeanor.

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What strategies do you use to maintain a professional appearance and atmosphere at the front desk?

Here, emphasize the importance of professionalism and organization. Discuss how you ensure the front desk area is tidy, how you dress appropriately, and how you maintain a welcoming demeanor to give a positive impression to visitors.

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Why do you want to work as a Front Desk Associate for our company?

Tailor your answer to reflect genuine interest in the company. Discuss your enthusiasm for the role, alignment with company values, and how your skills will contribute to a positive office atmosphere.

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How do you handle stress and long hours at the front desk?

Discuss coping mechanisms you use, such as taking short breaks, organizing tasks, and staying positive. Highlight your ability to maintain focus and deliver high-quality service under pressure.

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What can you bring to the Front Desk Associate role that sets you apart from other candidates?

This is your chance to highlight unique skills or experiences. Mention specific achievements, your proactive approach, and how your personality can enhance workplace culture.

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Describe a time when you assisted with an office event. What challenges did you face?

Use the STAR method to outline the Situation, Task, Action, and Result. Specify the event, your role in planning or executing it, and any challenges like time constraints or unexpected issues you overcame.

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How do you ensure clear communication with colleagues and clients?

Explain your communication style, emphasizing clarity and professionalism. Share examples of how you follow up on communication, ensure everyone is on the same page, and foster strong working relationships.

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Full-time, on-site
DATE POSTED
December 20, 2024

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