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Privacy Knowledge Development Specialist

About Us


As the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing digital world. We have a global team across the Americas, Europe, and Asia, TrustArc helps customers worldwide demonstrate compliance, minimize risk, and build trust. For additional information visit www.trustarc.com.


We invest in our team member’s work-life balance, with paid time off, flexible working hours, and a work from home environment. We support employees with their own industry specific learning. We have virtual team events such as trivia games, celebrating “international pet day”, lunch’n’learns, exercise classes, Women at TrustArc ERG, and many more.


All of our above initiatives and employee support is in line with our seven core values: Customer Obsessed, Fearless, Accountable, Collaborative, Agile, Transparent and Effective. We like to encourage our employees to end each day with the question: “Which value(s) did I demonstrate today?” And we acknowledge exceptional work through our semi-annual awards, which includes a paid vacation!


Job Overview


This role requires a talented, and proactive individual with a passion for creating content, and for technology and business processes to join our Privacy Knowledge Team at TrustArc, the leading provider of integrated privacy solutions. You will be part of a creative, energetic, fast-paced team that focuses on helping our customers address challenges around building and managing their privacy programs in a meaningful and scalable way. You will be responsible for designing and implementing content that helps our customers assess their readiness to comply with privacy laws and external standards that are likely applicable to their organization and to identify relevant risks. 

You will report to the Manager, Privacy Knowledge Development and will help deliver our content-based solutions, working collaboratively with other members of the Privacy Knowledge and Legal team, and other TrustArc departments.  


What You Will Do


Building and entering TrustArc or partner developed content into the TrustArc Platform;

Conducting both content and technical QA testing on content developed by other team members;

Providing input into content design and technical requirements;

Providing input into processes related to building and entering content in the Platform;

Providing input on content design standards;

Publishing and delivering TrustArc or partner developed content to customers;

Assisting with technology testing, quality assurance, and data analysis;

Supporting the training of new team members;

Supporting the Manager, Privacy Knowledge Development on suggesting content development process improvements and new features, maintaining content development documentation, and conducting user acceptance testing on soon-to-be released developments;

Checking and monitoring for new regulatory alerts; and

Assisting with other projects where necessary.


What You Will Bring


1-2 years business related experience preferred,

CIPP, CIPT or CIPM preferred or expected to achieve within first year in role,

Excellent analytical skills, with an ability to see both detail and big picture issues,

Interest in privacy, and recent privacy related developments,

Understanding of business or data management processes,

Strategic problem solving abilities,

Excellent English language communication and organizational skills. Writing experience a plus,

Desire and ability to work in a fast-paced, evolving environment,

Strong qualitative analytical skills with a preference for quantitative analytical skills as well, and

Excellent business judgment and sense of humor.


What We Offer


Competitive compensation

Health, Vision and Dental Care

PTO Program

Computer + Welcome Package

Work from Home as choice

Continuing Education Program

Opportunities to participate in philanthropic activities

Opportunities to participate in health-focused activities- mindfulness, wellness, activity lifestyle

Php 20,000 employee referral program


Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway and give us both the chance to find out!


Equal Opportunity

TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. TrustArc does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.


If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at hr@trustarc.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process


₱0 - ₱0 a month
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What You Should Know About Privacy Knowledge Development Specialist, TrustArc

If you're excited about the intersection of privacy and content development, the Privacy Knowledge Development Specialist role at TrustArc might be the perfect fit for you! As a leading provider of integrated privacy solutions, TrustArc offers an amazing opportunity to join a dynamic Privacy Knowledge Team. You'll work directly with a creative and energetic group to help customers navigate the complexities of privacy laws and compliance standards, making a real difference in how organizations manage their privacy programs. Your day-to-day will involve creating and managing content, conducting quality assurance tests, and suggesting improvements to processes. Don’t worry if you’re new to the privacy world; TrustArc welcomes individuals with a passion for learning and growth! A knack for analytics and a sense of humor will serve you well in this fast-paced environment, where collaboration is key. Plus, with a dedication to a healthy work-life balance, including flexible hours and paid time off, TrustArc truly prioritizes the well-being of its team members. You'll also have the chance to participate in fun virtual events, such as trivia games and lunch’n’learns, while being celebrated for your contributions through semi-annual awards. With a commitment to diversity and inclusion, TrustArc is dedicated to creating a work community that values unique perspectives. So, if you’re ready to dive into the world of privacy and utilize your skills while having fun, TrustArc is waiting for you!

Frequently Asked Questions (FAQs) for Privacy Knowledge Development Specialist Role at TrustArc
What are the main responsibilities of a Privacy Knowledge Development Specialist at TrustArc?

As a Privacy Knowledge Development Specialist at TrustArc, your primary responsibilities include designing and implementing engaging content for the TrustArc Platform, conducting comprehensive quality assurance tests on content developed by team members, and assisting in the training of new hires. You will also keep an eye on new regulatory alerts and support the Manager in improving content development processes. This role is pivotal in ensuring TrustArc's customers effectively assess their readiness to comply with privacy laws.

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What qualifications are preferred for a Privacy Knowledge Development Specialist at TrustArc?

To excel as a Privacy Knowledge Development Specialist at TrustArc, candidates should ideally have 1-2 years of business-related experience and be either certified in or aiming for CIPP, CIPT, or CIPM within the first year. Strong analytical skills, an understanding of data management processes, and excellent communication abilities in English are also essential. Previous writing experience and a genuine interest in privacy developments will certainly enhance your profile.

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How does TrustArc support employees in their career development as Privacy Knowledge Development Specialists?

TrustArc is committed to the professional growth of its employees, particularly Privacy Knowledge Development Specialists. The company offers a Continuing Education Program where staff can pursue further training relevant to their roles. Moreover, team members are encouraged to share their insights on improving content processes, thus fostering a culture of continuous learning and innovation. Participating in philanthropic and health-focused activities also promotes both personal growth and community engagement.

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What is the work environment like for a Privacy Knowledge Development Specialist at TrustArc?

At TrustArc, the work environment is energetic and collaborative, making it ideal for a Privacy Knowledge Development Specialist who thrives in a fast-paced setting. Employees enjoy a flexible work arrangement, including the option to work from home, along with various virtual team events and activities. TrustArc emphasizes work-life balance and maintains a culture that values transparency, accountability, and customer obsession—all of which contribute to a vibrant workplace.

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What is the application process for the Privacy Knowledge Development Specialist role at TrustArc?

To apply for the Privacy Knowledge Development Specialist position at TrustArc, interested candidates can submit their resume, highlighting relevant experience and qualifications. The hiring team will review applications and may conduct interviews to assess fit and compatibility with TrustArc’s values. Candidates are encouraged to apply even if they don't meet every qualification, as TrustArc values enthusiasm and a willingness to learn in its search for the right talent.

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Common Interview Questions for Privacy Knowledge Development Specialist
Can you describe your experience with content development in relation to privacy compliance?

When responding to questions about your content development experience in privacy compliance, focus on specific projects where you created or managed content that informed organizations about privacy laws. Highlight your understanding of the regulatory landscape and how your content contributed to helping companies assess their privacy readiness.

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How do you ensure the accuracy of the content you create?

In answering this question, emphasize your attention to detail and processes for verifying content accuracy. Discuss the importance of conducting rigorous quality assurance testing and collaborating with team members to review content. This shows your commitment to high-quality standards and your proactive approach to content accuracy.

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What motivates you to work in the field of data privacy?

When discussing your motivation for working in data privacy, share any personal experiences, interests, or values that connect you to the field. Highlight the importance of trust and compliance in today's digital world, and why being part of an organization like TrustArc excites you. This adds a personal touch to your interview answer and showcases your enthusiasm.

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Describe a time you had to work collaboratively on a project. What role did you play?

Choose a past experience that illustrates your ability to work collaboratively. Be specific about your role within the team, the challenges faced, and how you contributed to the project's success. This not only demonstrates your teamwork skills but also reflects your ability to thrive in a dynamic environment, as is expected at TrustArc.

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How do you stay updated with changes in privacy laws and regulations?

In your response, detail the resources and methods you use to remain informed about privacy laws. This could include following industry news, engaging with privacy-focused communities, and participating in relevant training or certification programs. This conveys your commitment to remaining an informed and valuable team member.

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What tools or software are you familiar with that could assist in content management?

When discussing tools or software, tailor your answer to include those specifically used in the data privacy or content development field. Share your experience with content management systems, analytics tools, or any project management software. Highlighting these skills will position you as a tech-savvy candidate ready to contribute.

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Explain a strategic problem you solved in a previous role.

For this question, select a specific problem you faced and outline the approach you took to solve it. Discuss your analytical skills and the strategies you implemented. This not only showcases your problem-solving skills but also your ability to think creatively and strategically, which aligns with the expectations for the role.

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Why do you think communication is essential in a Privacy Knowledge Development role?

Emphasize the importance of clear communication in this role, particularly when collaborating with team members and delivering content to customers. Explain how effective communication ensures that all stakeholders understand privacy regulations and can implement necessary changes. This reinforces your understanding of the job's demands.

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What do you consider to be the biggest challenges in privacy compliance today?

When addressing challenges in privacy compliance, touch upon topics like rapidly evolving regulations, varying compliance standards across jurisdictions, and the impact of technology on privacy. Showing your awareness of these issues demonstrates your readiness to tackle significant challenges as a Privacy Knowledge Development Specialist at TrustArc.

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How would you handle constructive criticism about your content?

In your response, express your openness to feedback and willingness to learn. Discuss how you view constructive criticism as an opportunity for growth and how you would use it to improve your content. This approach highlights your adaptability and commitment to continual improvement, qualities that TrustArc values.

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TrustArc offers an unmatched combination of solutions backed by over 150 employees dedicated to privacy, a comprehensive purpose-built technology platform used by over 1,000 clients, and a proven methodology honed through thousands of customer eng...

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Full-time, remote
DATE POSTED
January 12, 2025

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