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Associate Trust & Safety Program Manager
Turo is looking for an Associate Trust & Safety Program Manager to support the Trust & Safety Operations teams in designing and executing a best-in-class strategy to manage overall safety of the online and offline customer experience.
Skills
- Project/Program management
- Support solutions and processes
- BPO agents and agencies
- Customer service
- Operational and planning skills
- Communication skills
- Problem-solving skills
Responsibilities
- Implement projects and initiatives with cross-functional dependencies
- Analyze data to identify gaps in customer experience, support processes, or business policies
- Coordinate communication and collaboration between multiple teams
- Respond to ad hoc requests promptly
Education
- Bachelor's degree or equivalent work experience
Benefits
- Competitive salary, equity, benefits, and perks
- Employer-paid medical, dental, and vision insurance
- Learning & Development stipend
- Host matching and vehicle reimbursement program
- Monthly travel credit
- Paid time off, holidays, and parental leave
- Office perks and activities
- Diverse and inclusive work environment
To read the complete job description, please click on the ‘Apply’ button
By
Turo
Put the world's 1.5 billion cars to better use.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$62,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 8, 2024
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