Turo is seeking a Senior Supervisor for Trust & Safety Complex Investigations to lead a team of Investigators in Phoenix. The ideal candidate has supervisory experience, superb judgment, and communication skills.
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Skills
Dynamic communication and interpersonal skills
Investigative skills
Ability to prioritize and drive customer satisfaction
Collaboration and team leadership
Responsibilities
Lead and support a growing team of Investigations associates
Assist in hiring and training new team members
Develop and implement processes to improve accuracy and efficiency
Communicate trends and insights to Trust and Safety leadership team
Manage projects and provide support for the Investigations and LER team
Education
Bachelor’s degree or equivalent experience
Benefits
Competitive salary, equity, and benefits for full-time employees
Learning & Development stipend, Turo host matching program
Paid time off, holidays, volunteer time off, parental leave
Diverse and inclusive work environment
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