Job details
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Executive Support Engineer L2
Twilio is seeking an Executive Support Engineer L2 to provide technical support and mentorship in a remote setting, enhancing customer satisfaction and supporting executive operations.
Skills
- Technical support experience
- Excellent communication skills
- Proficiency in security standards
- Experience with ticketing systems
Responsibilities
- Perform problem solving with diverse software and hardware systems.
- Provide mentorship to L1 Engineers.
- Manage and monitor IT services tickets.
- Conduct onboarding and offboarding.
- Identify trends and repeated issues proactively.
Education
- Bachelor's degree in Information Technology, Computer Science, or a related field
Benefits
- Competitive pay
- Generous time-off
- Healthcare coverage
- 401(k) retirement savings program
To read the complete job description, please click on the ‘Apply’ button
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Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Social Impact Driven
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$35,000/yr - $44,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 21, 2024
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