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Technical Account Manager 3 - job 2 of 5
Twilio is seeking a Technical Account Manager to support and partner with strategic customers in North America. This role requires strong technical skills and the ability to resolve complex problems for customers.
Skills
- RESTful technology knowledge
- API troubleshooting
- Server-side code troubleshooting (Java, Node.js, PHP, C#, Python)
- Client-side JavaScript understanding
- Network connectivity troubleshooting
Responsibilities
- Address customer issues using technical and diplomatic skills.
- Provide proactive insights and guidance for customer implementations.
- Collaborate with customers' developers and support teams.
- Analyze customer trends and report observations.
Benefits
- Generous time-off
- Parental and wellness leave
- Healthcare
- Retirement savings program
To read the complete job description, please click on the ‘Apply’ button
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Twilio is a software company that strengthens businesses by unifying their data to build insightful paths to customers, so they’re smarter with every interaction.
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CULTURE VALUES
Inclusive & Diverse
Social Impact Driven
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 16, 2024
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