Cloud Site Reliability Engineer

Responsibilities• Implement tooling to monitor AWS EKS-based systems focusing on performance, reliability, and scalability. • Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale. • Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost... effective. • Apply software engineering best practices to comprehensively address and resolve problems. • Collaborate with product support teams to drive efficiency and enhance customer experience through self-service tools and automation. • Ensure timely response to incidents and support requests, collaborating effectively on solutions. • Conduct root cause analysis and implement preventative measures to minimize toil and impact on customers. • Lead and participate in incident retrospectives to enhance future response efforts. • Participate in on-call rotations, providing critical support as needed. Qualifications• An extensive and successful technical career within reputable technology firms, particularly with large-scale cloud applications. • Expertise in Site Reliability Engineering concepts and practices, including the use of observability platforms and monitoring tools. • Experience deploying and supporting containerized applications on cloud platforms, preferably EKS on AWS. • Proficiency in infrastructure as code technologies, such as Terraform. • Strong software engineering skills in languages like Python, JavaScript, or Go. • Familiarity with DevOps and CI/CD methodologies. • Bachelor’s degree in Computer Science or related field