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Associate Clinical Billing Specialist

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).


If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 


Closing Date:

06/28/2025


Type of Position:

Staff - Clerical


Job Type:

Regular


Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.


Department:

FIN | CORE CCBO PB Cash Control


Department's Website:


Summary of Job Duties:

Under general supervision, The Associate Clinical Billing Specialist will complete responsibilities in Cash Posting, Cash Control, Credit, and Data Entry/Scanning. The Associate Clinical Billing Specialist is responsible for timely and accurate posting of payments and adjustments to all patient accounts from multiple sources; will interpret the explanation of benefits (EOB) and balance transfer money to the secondary insurance or patient liability; scan and index all supporting documentation for manually posted payments; perform in depth research on payments and/or adjustments resulting in a credit balance or undistributed funds. This position is accountable for daily balancing and tracking of cash and adjustment posting, and will balance summary activity in the patient accounting system, reconcile unapplied cash accounts, and post denial information; research missing payments with payers or clearinghouse to ensure all monies are claimed and posted; review credits on insurance and patient accounts to determine whether refunds are required.


Qualifications:

Minimum Qualifications:

  • High School diploma/GED plus two (2) years of experience in a healthcare revenue cycle-related function or an equivalent combination or education and experience.

Preferred Qualifications:

  • Bachelor's Degree OR High School diploma plus (4) four years equivalent combination of education and experience in a healthcare revenue cycle related function.


Additional Information:

Responsibilities:

  • Identify credit balance accounts through system reports and online work lists/work queues
  • Receive request for refunds; research accounts for potential refund and adjust contractual allowances as needed. 
  • Collects documentation and complete analysis to determine whether a refund is appropriate; process refunds timely
  • Research patient’s account history and apply patient overpayment to any outstanding patient balances(s).        
  • Attach supporting documentation upon receipt of processed refunds, prepare for distribution, and balance to the patient accounting system and the accounts payable system
  • Review and resolve undistributed payments
  • Follow up on unpaid claims; verify patient demographics, insurance information/eligibility, non-coding charge information, and update accounts
  • Maintain working knowledge of payer groups and most current billing practices and regulations
  • Run eligibility on patients, verify insurance and request outside records
  • Post payments and adjustments to accounts in the patient accounting system
  • Interpret EOBs and transfer remaining patient and secondary insurance liability to appropriate accounts
  • Translate payor denial codes to UAMS standard denial codes and enter on patient account
  • Balance all payments and transactions on a daily basis; research unidentified cash and post
  • Report overpayments or refunds when identified during the payment posting process
  • Resolve undistributed payments; research payments, transfers funds and posts adjustments
  • Distribute payments within the patient accounting system and research payments received
  • Investigate recoupments, interest payments and miscellaneous payments
  • Claim payments, complete Records of Deposit, and split funds to balance with other departments, reconciling bank reports, EFTs, insurance checks, personal payments, and Point of Service payments
  • Prepare batches for manual payment posting and ensure all money is accounted for and allocated
  • Research payments and interact with insurance carriers and other agencies
  • Work effectively in a team environment, coordinating workflow and supporting a productive and efficient environment.
  • Demonstrate integrity and critical thinking skills and actively contribute to the success of the organization
  • Attends insurance carrier –provided training as needed
  • Performs other duties and responsibilities as needed.


Salary Information:

$34,320.00 annually or $16.50/hr


Required Documents to Apply:

List of three Professional References (name, email, business title)


Optional Documents:

Cover Letter/Letter of Application, Letters of Recommendation, Proof of Veteran Status, Resume


Special Instructions to Applicants:

Must have 3 professional references, phone number, name, title and email


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:

Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:

Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking


Frequent Physical Activity:

Reaching, Walking


Occasional Physical Activity:

Crouching, Lifting, Pulling, Pushing


Benefits Eligible:

Yes

Average salary estimate

$34320 / YEARLY (est.)
min
max
$34320K
$34320K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Clinical Billing Specialist, UASYS

Are you ready to jump-start your career as an Associate Clinical Billing Specialist at the University of Arkansas for Medical Sciences in Little Rock? This engaging role is perfect for individuals who thrive in a dynamic environment focused on improving patient care. As an integral part of our Cash Control Department, you'll be responsible for cash posting, managing credit, and ensuring accurate data entry and scanning. You'll play a critical role in the timely posting of payments, reconciling patient accounts, and researching payment discrepancies, making sure everything balances flawlessly. Your insights will directly impact our ability to serve Arkansans better. If you have a keen eye for detail and at least two years of experience in a healthcare revenue cycle-related function, we want to hear from you! You’ll enjoy a collaborative atmosphere with fantastic benefits, including health insurance and retirement contributions. Join us at UAMS, where your contributions will truly matter, and help us enhance the lives of patients with your precision and commitment!

Frequently Asked Questions (FAQs) for Associate Clinical Billing Specialist Role at UASYS
What responsibilities do Associate Clinical Billing Specialists at the University of Arkansas for Medical Sciences have?

At the University of Arkansas for Medical Sciences, Associate Clinical Billing Specialists are crucial in managing cash posting, credit adjustments, and data entry. They accurately post payments from multiple sources and reconcile patient accounts, ensuring that all transactions are accounted for and discrepancies researched. This role also involves interpreting explanations of benefits and following up on unpaid claims to uphold outstanding patient care.

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What qualifications do I need to apply for the Associate Clinical Billing Specialist position at UAMS?

To become an Associate Clinical Billing Specialist at UAMS, you will need a High School diploma or GED combined with two years of experience in a healthcare revenue cycle-related function. A Bachelor's degree or a more extensive experience in a similar field can enhance your application. Additionally, a passion for teamwork and attention to detail is essential for success in this position.

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How does the application process work for the Associate Clinical Billing Specialist role at UAMS?

If you're excited about the Associate Clinical Billing Specialist position at UAMS, current employees must log into Workday and search for 'Find Jobs' to apply. Students at UAMS two-year institutions can also apply within Workday. Make sure to submit your application before the closing date and prepare to include three professional references to support your candidacy.

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What benefits are available to Associate Clinical Billing Specialists at the University of Arkansas for Medical Sciences?

UAMS offers a comprehensive benefits package for Associate Clinical Billing Specialists, including medical, dental, and vision plans, alongside generous paid leave and holiday time. Employees also enjoy educational discounts for themselves and their dependents, retirement contributions, and access to career training opportunities, all designed to support your professional growth.

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Can I work remotely as an Associate Clinical Billing Specialist at UAMS?

The Associate Clinical Billing Specialist position at the University of Arkansas for Medical Sciences is primarily an on-site role, emphasizing collaboration and teamwork in a lively office environment. While some flexibility may be available, it’s important to engage directly with fellow team members to ensure efficiency in processing billing and payment activities.

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Common Interview Questions for Associate Clinical Billing Specialist
What experience do you have that makes you a suitable candidate for the Associate Clinical Billing Specialist position?

In answering, highlight your experience in healthcare billing, particularly cash posting and patient account management. Describe specific tasks you’ve performed and processes you’ve managed, emphasizing your attention to detail and ability to work within a team to achieve common goals.

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How do you handle discrepancies in patient accounts?

Respond by detailing your systematic approach to investigating discrepancies. Discuss methods you use, such as checking transaction histories, consulting relevant documentation, and collaborating with colleagues to resolve issues efficiently and accurately.

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Can you explain how you interpret explanations of benefits (EOBs)?

Elaborate on your ability to read and analyze EOBs to extract essential information. Emphasize your attention to detail in transferring patient liabilities and how you use this information to ensure accurate billing and payment postings.

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What strategies do you use to stay organized in your work?

Discuss the organizational techniques you employ, such as utilizing task lists, digital tools, or specific software. Explain how maintaining organization helps you manage your workload and meet deadlines effectively in a fast-paced environment.

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Describe a time you dealt with a difficult patient or insurance representative.

In your response, provide a specific example of a challenging interaction, focusing on how you maintained professionalism and worked towards a resolution. Highlight your communication skills and ability to empathize while addressing issues.

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How do you ensure compliance with current billing regulations?

Explain your commitment to staying informed about industry standards and regulations regarding medical billing. Discuss how you participate in training opportunities or utilize resources to maintain compliance in your daily tasks.

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What are the key components of successful cash posting?

Highlight the importance of accuracy, timely processing, and thorough reconciliation in cash posting. Discuss methods you use to ensure these components are consistently met in your work.

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How would you approach a task that you have never done before?

Outline your proactive approach to learning new tasks, such as seeking guidance from colleagues, utilizing training materials, and hands-on practice. Emphasize your willingness to learn and adapt in new situations.

Join Rise to see the full answer
How would you prioritize your tasks in a busy environment?

Discuss strategies such as assessing the urgency and importance of tasks, using prioritization tools, or collaborating with your team to ensure critical deadlines are met without compromising accuracy.

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What qualities do you believe are essential for an Associate Clinical Billing Specialist?

Mention qualities like attention to detail, analytical thinking, strong communication skills, and the ability to work collaboratively. Explain why these attributes are vital for success in a billing environment and how you embody them.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

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