#125814 RETAIL LEAD FOOD SERVICE WORKER

DEPARTMENT OVERVIEW

UC San Diego Housing, Dining and Hospitality provides housing and dining services for approximately 19,000 undergraduate and graduate students and their families in more than 400 buildings, covering nearly 10 million square feet. Consisting of eight divisions, HDH has more than 1,000 career employees, 1,200 to 1,300 student employees, and an annual operating budget greater than $250 million.

Housing, Dining and Hospitality commits to facilitating an equitable, diverse and inclusive environment, fostering a sense of belonging for our students and staff. As Housing, Dining and Hospitality we understand, each unique individual with their varied thoughts and experiences is what makes our department strong. Aligning with UC San Diego’s Office for Equity, Diversity, and Inclusion strategic goals, Housing, Dining and Hospitality is proud to promote and create opportunities for greater equity, diversity and inclusiveness within our division.

To visit the Housing, Dining and Hospitality website, please click on the link below https://hdhhome.ucsd.edu/.

POSITION DESCRIPTION

The Retail Lead Food Service Worker acts as a working team leader in a retail operation with responsibilities to include merchandizing, stocking, barista, customer service, food production, on-the-job training and quality control in a front of the house environment. Basic responsibilities will include any or all of the following: problem-solving in a timely manner, food production, customer service and complaints, data entry, use of Outlook for email and scheduling, placing orders online and by phone, handling staff shortages, equipment and personnel. Will follow established procedures in the absence of the supervisor. In coordination with their supervisor, will be responsible for food production, customer service, controlling labor hours and merchandising.

QUALIFICATIONS

• Skill to interact and communicate positively with other staff, and customers.

• Ability to handle stressful situations, multiple deadlines, and difficult people in a calm professional manner.

• Knowledge and ability to effectively utilize employees and equipment in daily routines as well as unforeseen emergencies.

• Knowledge and skill in teaching and delegating of tasks to subordinates, and effectively monitoring and evaluating their performance.

• Demonstrated organizational skills to effectively manage time.

• Writing skills to communicate procedures, evaluations, and recommendations to management.

• Demonstrated initiative to:

1) identify unit level problems and/or needs

2) develop solutions and/or needs proposals

3) Implement action plans with limited assistance and input.

• Basic computer knowledge and skills to perform data entry of usage and waste tracking into online data base.

• Knowledge and background in placing online product orders, following par levels

SPECIAL CONDITIONS

• This position is subject to furlough (June-September and could be scheduled up to 90 days) and curtailment periods (spring and winter holiday breaks where operations are suspended up to 21 days due to the academic calendar).

• Operating needs of the department require varied work schedules (i.e., a.m., p.m., and/or weekend shifts and/or 10 hour workday).

• Employees may be required to take off (vacation or temporary layoff) during scheduled operational shutdown periods, such as Christmas, Spring & Summer breaks.

• Health codes require prescribed uniform, hair covering, and good personal hygiene.

• Meal schedules require extreme attention to promptness and excellent attendance. Meal perquisite is required for all Food Service employees.

• Employees may be required to change work location on a daily basis as needed or for an indefinite time period. Must be able to work flexible hours to accommodate Catering schedule.

• Job offer is contingent upon a satisfactory clearance based on background check results.

• Current California Driver License and clean driving record are required to drive university vehicle. Will participate in DMV Pull Program.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.