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Customer Success Manager - job 1 of 2
Udacity is a mission-driven organization focused on digital talent transformation. We seek a proactive Customer Success Manager to guide corporate clients through immersive learning experiences in technological training.
Skills
- Customer engagement
- Relationship building
- Proactive communication
- Problem solving
- Tech-savvy
Responsibilities
- Empathize with customer experience and needs.
- Guide customer executives and employees to maximize platform utilization.
- Coach customers to become proficient in Udacity offerings.
- Identify and address common customer challenges.
- Collaborate with sales and cross-functional teams.
Education
- Bachelor's degree preferred
- Experience in tech or education field beneficial
Benefits
- Flexible remote work opportunity
- Comprehensive medical insurance
- Employee wellness resources
- Paid time off
- Unlimited access to Udacity Nanodegrees
To read the complete job description, please click on the ‘Apply’ button
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Udacity
Udacity’s mission is to power careers through tech education.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$70,000/yr - $95,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 14, 2024
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