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Compliance Coordinator

Ultimate Care NY is seeking a highly organized and detail-oriented Compliance Coordinator to join our team. Under the direction of the Director of Compliance, the Compliance Coordinator plays a key role in promoting adherence to state regulations and internal policies—particularly related to fraud, waste, and abuse. This role involves conducting investigations, resolving compliance issues, interacting with paraprofessional staff and clients, and implementing corrective actions that support overall agency compliance.

Compensation: $21-$25 per hour, based on relevant experience.

Schedule: Monday - Friday, 9am - 5:30pm, on-site at our Brooklyn HQ.

Key Responsibilities

  • Monitor and track the compliance activities of paraprofessional staff to ensure adherence to regulatory standards.
  • Conduct thorough investigations into reported violations, paraprofessional conflicts, and potential fraud or abuse.
  • Identify risks and develop mitigation strategies to prevent future non-compliance.
  • Collaborate with external agencies on ongoing investigations, ensuring timely updates and professional communication.
  • Maintain accurate, detailed records of compliance documentation, including reports, audits, and investigation findings.
  • Conduct training sessions and communicate compliance requirements clearly to paraprofessional staff.
  • Support the Compliance Department by assisting with projects, administrative duties, and evolving operational needs.

Education & Experience

  • High School Diploma or equivalent required; Associate’s degree preferred.
  • Minimum of two (2) years of administrative experience in a healthcare setting.
  • 1–3 years of experience working with HIPAA regulations and managing patient records.
  • Proficiency in EHR systems required; experience with HHAeXchange strongly preferred.
  • Strong computer skills, especially in Microsoft Excel, Word, and Outlook.

Qualifications

  • Bilingual proficiency in English and Spanish is required.
  • Excellent organizational skills and strong attention to detail.
  • Demonstrated ability to handle sensitive issues with discretion, discernment, and professionalism.
  • Strong problem-solving, time management, and prioritization skills.
  • Ability to work collaboratively across departments and communicate effectively.

We offer the Ultimate employee perks (literally)!

  • Comprehensive Health, Vision, Dental Benefits
  • 401k Retirement plan + Employer Match
  • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance
  • Generous paid time off, sick time + more!

About Us:

Our mission is to provide and restore client dignity and independence in their homes through individualized care plans to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities.

Ultimate Care Inc, located in New York, is a licensed home care provider located in with affiliate brands in Connecticut, Florida, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.

Why Choose Us?

At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!

At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!

Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.

Average salary estimate

$47840 / YEARLY (est.)
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$43680K
$52000K

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What You Should Know About Compliance Coordinator, Ultimate Care NY

Are you passionate about compliance and ensuring high standards in healthcare? Ultimate Care Inc is looking for a Compliance Coordinator to join our team in Brooklyn, NY. As the Compliance Coordinator, you will play an essential role in promoting adherence to state regulations and our internal policies, particularly in preventing fraud, waste, and abuse. You will work directly under the Director of Compliance, conducting investigations into reported violations and helping resolve compliance issues. One of your key responsibilities will be monitoring the compliance activities of our dedicated paraprofessional staff to ensure they meet regulatory standards. You will also collaborate with external agencies and maintain detailed compliance documentation. We are looking for someone who is detail-oriented and organized and has experience working with HIPAA regulations and managing patient records. A high school diploma is a must, but an associate’s degree is preferred. With a pay range of $21 to $25 per hour, this position offers great working hours—Monday through Friday, from 9 am to 5:30 pm, right at our Brooklyn headquarters. Join our mission to provide individualized care plans that restore client dignity and independence while working in a supportive and empowering environment. At Ultimate Care, you'll find yourself surrounded by a culture that prioritizes your growth, well-being, and the success of our overall agency.

Frequently Asked Questions (FAQs) for Compliance Coordinator Role at Ultimate Care NY
What does a Compliance Coordinator do at Ultimate Care Inc?

As a Compliance Coordinator at Ultimate Care Inc, you will oversee and monitor compliance activities among paraprofessional staff, conduct investigations into reported violations, and work to resolve compliance issues. This role is critical in ensuring adherence to state regulations and internal policies regarding fraud, waste, and abuse.

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What qualifications are needed for the Compliance Coordinator role at Ultimate Care Inc?

To qualify for the Compliance Coordinator position at Ultimate Care Inc, you will need a high school diploma or equivalent, with an associate’s degree being preferred. At least two years of administrative experience in a healthcare setting, alongside 1-3 years of experience with HIPAA regulations, is essential to succeed in this role.

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What skills are important for a Compliance Coordinator at Ultimate Care Inc?

Important skills for a Compliance Coordinator at Ultimate Care Inc include excellent organization, strong attention to detail, problem-solving abilities, and the capability to handle sensitive issues with professionalism. Bilingual proficiency in English and Spanish is also required, enhancing communication with clients and staff.

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What is the work schedule for a Compliance Coordinator at Ultimate Care Inc?

The Compliance Coordinator position at Ultimate Care Inc is a full-time role with a schedule from Monday to Friday, 9 am to 5:30 pm. This role is based on-site at our headquarters in Brooklyn, making it vital for effective collaboration and compliance monitoring.

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What employee benefits does Ultimate Care Inc offer to Compliance Coordinators?

Ultimate Care Inc provides a comprehensive benefits package for Compliance Coordinators, which includes health, vision, and dental benefits, a 401k retirement plan with employer matching, generous paid time off, and voluntary insurance options. This ensures our employees are well-supported in their work and personal lives.

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Common Interview Questions for Compliance Coordinator
What inspired you to apply for the Compliance Coordinator role at Ultimate Care Inc?

When answering this question, emphasize your passion for compliance and healthcare, highlighting your commitment to maintaining high standards and regulatory adherence. Mention specific aspects of Ultimate Care’s mission that resonate with you, such as their dedication to client dignity and independence.

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Can you describe your experience with HIPAA regulations?

In your answer, provide specific examples of how you have worked with HIPAA regulations in previous roles. Discuss how you ensured compliance, maintained patient confidentiality, and trained staff on these crucial guidelines, demonstrating your familiarity and commitment to following these laws.

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How do you prioritize your tasks in a compliance role?

Discuss your ability to assess the urgency and importance of compliance tasks. You might mention using organizational tools or software, creating checklists, or collaborating with team members to ensure all regulatory obligations are met in a timely manner.

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What steps would you take if you identified a compliance issue?

Outline a clear protocol for dealing with compliance issues, such as documenting the issue, conducting an investigation, communicating with relevant stakeholders, and implementing corrective actions. This shows your proactive approach and understanding of compliance processes.

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How do you maintain detailed compliance documentation?

Explain your approach to documentation practices, perhaps mentioning your proficiency with software tools and organizational methods that help keep records organized and easily accessible. Highlight the importance of accuracy and thoroughness in compliance documentation.

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Why is effective communication critical for a Compliance Coordinator?

Emphasize that effective communication is vital in collaborating with various departments and external agencies. Discuss how clear communication helps to ensure that compliance expectations are understood and followed, and how it furthers the organization's commitment to regulatory adherence.

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How would you handle a situation where a paraprofessional staff member is non-compliant?

Discuss tact and professionalism in approaching non-compliance issues. Emphasize the importance of understanding the root cause, providing necessary training or support, and taking corrective actions while also maintaining a respectful relationship with staff members.

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Can you give an example of a compliance training you have conducted?

Share an example of a previous training session where you educated staff about compliance issues. Highlight the methods you used, the topics covered, and any positive feedback received, showcasing your effectiveness as an educator in the compliance field.

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How do you stay updated on compliance regulations?

Mention specific resources you utilize, such as industry newsletters, professional organizations, and webinars. This demonstrates your proactive approach to staying informed about changes in compliance regulations and your commitment to continued learning.

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What do you believe are the most significant challenges in compliance today?

Identify some of the current challenges facing compliance in healthcare, such as changes in regulations, technology adaptation, and training staff. Offer your thoughts on how you would approach these challenges to foster a culture of compliance within the organization.

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Ultimate Care provides trained healthcare staff for homecare solutions across New York City and Westchester County. The company is headquartered in Brooklyn, New York with other offices in Bronx and Elmhurst, New York.

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Full-time, on-site
DATE POSTED
April 13, 2025

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