Coordinator, HR Ops - Hybrid

The Coordinator, HR Ops at Ultra Mobile plays a crucial role in supporting the Human Resources team with essential tasks like onboarding new hires, managing employee documents, and maintaining job descriptions. This position involves coordinating promotions and assisting with various HR communications, ensuring smooth operations within the HR department.

To be considered for the Coordinator, HR Ops role at Ultra Mobile, candidates should have 0-1 year of experience in an HR or customer service environment. It's important to demonstrate strong organizational, analytical, and communication skills. A general interest in human resources and the ability to work collaboratively is highly valued.

The Coordinator, HR Ops position at Ultra Mobile comes with impressive benefits, including competitive salaries, health insurance, 401(k), unlimited vacation, and various wellness perks like onsite gym access and complimentary meals. Employees can also enjoy a supportive workplace culture that prioritizes their personal and professional growth.

At Ultra Mobile, the work environment for a Coordinator, HR Ops is collaborative and engaging. Employees are encouraged to share their ideas and contribute to meaningful projects. The team fosters a close-knit community with a focus on employee experience and well-being, making it a vibrant place to work.

Yes, the Coordinator, HR Ops position at Ultra Mobile is a hybrid role, requiring candidates to be within commuting distance to the Costa Mesa, CA office. This setup offers a blend of remote and in-office work, allowing for greater flexibility while still maintaining essential collaboration with the team.

Ultra Mobile is committed to the professional growth of its HR Ops employees by investing in their career aspirations. They offer education reimbursement programs, opportunities to develop new skills, and a culture that encourages continuous learning and collaboration within the HR team.

Ultra Mobile stands out as an employer through its comprehensive benefits, a strong emphasis on employee well-being, and a welcoming team-oriented culture. They prioritize the employee experience with innovative perks and foster a sense of ownership among team members, making it an exciting place to grow your career.

When answering this question, emphasize relevant experience in HR or customer service roles and highlight specific tasks you have successfully managed, such as onboarding or organizing employee documents. Make sure to demonstrate your problem-solving and organizational skills.

To answer this question, explain your method for prioritizing tasks, such as using a to-do list or project management tools. Share examples of how you have managed competing priorities in the past and emphasize your ability to stay organized under pressure.

Discuss any experience you have with HR systems, such as ADP, and be specific about tasks you’ve completed on these platforms. Highlight your data entry skills, familiarity with processing employee records, and any training you’ve conducted or received on such systems.

When addressing this question, discuss your understanding of confidentiality in the HR field. Provide examples of how you have handled sensitive information in the past and state your commitment to maintaining privacy and adhering to company policies.

Explain your approach to collaboration and communication. Discuss how you would engage the manager in a positive conversation, emphasizing the importance of detail for the promotion process. Highlight your problem-solving skills to find a solution.

Share your preferred strategies for multi-tasking, such as setting deadlines, using reminders, and organized planning. Provide an example of a time you successfully managed multiple projects and describe your thought process during it.

Define excellent HR communication as being clear, concise, and approachable. Support this by sharing an example of a successful communication you've had, whether it was creating a memo, sending an email, or conducting a training session.

Provide a specific example from your experience that details the challenge you encountered, the steps you took to address it, and the positive outcome that resulted. Show how this experience strengthened your skills for the Coordinator, HR Ops role.

Discuss any ongoing education you pursue, such as attending workshops, following HR journals, or participating in relevant online courses. Share your commitment to lifelong learning and the steps you take to remain informed about HR trends and compliance.

When answering, express your enthusiasm for Ultra Mobile’s culture and how their values align with yours. Mention specific aspects of the role and company that excite you, such as their focus on employee experience, positive work environment, or market position.