Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Patient Care Assistant Specialist - 6E MedSurg Neuro IMU image - Rise Careers
Job details

Patient Care Assistant Specialist - 6E MedSurg Neuro IMU - job 1 of 2

Overview

At Houston Methodist, the Patient Care Assistant (PCA) Specialist position is responsible for functioning as an expert and demonstrates highly competent knowledge necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient populations, for providing high quality support of patient care and services. This position exercises sound judgement and executes proficient clinical skills necessary for assisting with patient-care procedures. The PCA Specialist position performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices Patient and Family Centered Care. Other duties for this position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to PCAs, training and orienting others.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth, dignity, and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
  • Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS
  • Promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
  • Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.
  • Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues through processes to provide optimal patient care. Provides structured feedback with examples.
  • Initiates contributions towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
  • Role models the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments, and procedures in accordance with established policies and procedures. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
  • Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. Organizes the workflow, problem-solves basic and routine matters, and manages multiple ongoing priorities, seeking guidance and assistance from preceptor, licensed nurse, or management.
  • Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction, i.e., bedside shift handoff/report.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.
  • Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care.
  • Conducts hourly rounding to ensure patient needs are met (four P's). Reports near misses and collaborates with the interprofessional health care team to improve patient safety.
  • Offers innovative solutions in performance improvement projects and shared governance activities. impacting quality and safety target, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections.
FINANCE ESSENTIAL FUNCTIONS
  • Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Utilizes time between heavy workloads efficiently.
  • Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed. Role models effective time management and coordinates colleagues to meet the overall demands of the department.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Develops skills of team members and continually assists with improving skills, performance and outcomes. Fosters a positive and constructive patient care environment by engaging co-workers in learning opportunities that are valuable and in alignment with department objectives.
  • Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis, including the development of advanced skills.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
  • Three years acute care hospital or post-acute care experience or two years Emergency Medical Technician (EMT)/Paramedic experience or Graduate Nurse (GN) who will be retaking the NCLEX for RN licensure.

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED
  • BLS - Basic Life Support (AHA) AND
  • CNA - Certified Nursing Assistant - State Licensure -- For Skilled Nursing Facility(SNF)/Rehab departments only

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity
  • Demonstrates independence and exercises judgment in interactions with physicians, interprofessional care team, patients, and their families
  • Displays strong time management skills
  • Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem-solving
  • Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team, as appropriate
  • Possesses competent computer knowledge. Operates multiple computer systems including electronic health records, i.e., Epic, and Microsoft Office (Word, PowerPoint, & Excel) to maintain patient information

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs Yes
  • Business professional No
  • Other (department approved) Yes

ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* No

TRAVEL****Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area No
  • May require travel outside Houston Metropolitan area No

Company Profile

Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston.  The 310 bed hospital has 23 operating rooms, and more than 2,100 employees.  Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.

Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Posted 11 days ago

Join CHI Health as a Pharmacy Tech where you'll assist pharmacists in enhancing patient care through medication management.

Posted 11 days ago

Join Marian Regional Medical Center as a Patient Navigator RN, where you'll coordinate care and support patients through their healthcare journey.

Photo of the Rise User
JLL Hybrid Richmond, VA
Posted 7 days ago

Join JLL as a Guest Service Agent and help create an engaging and welcoming environment for clients through top-notch service.

Posted 10 days ago

Join Language Line Solution as a Remote Tagalog-English Interpreter to help bridge communication gaps in critical situations.

Photo of the Rise User
Posted 12 days ago

Join Elsevier, Inc. as a Customer Success Consultant to enhance customer engagement and retention for leading research management software.

Photo of the Rise User
Revenue Group Hybrid Cleveland, Ohio, United States
Posted 5 days ago

As a Customer Service Representative at Revenue Group, you'll provide essential support to patients regarding their billing inquiries in a rewarding and supportive work environment.

Posted 14 days ago

Join Dignity Health’s Pacific Central Coast Health Centers as a medical assistant to support outstanding healthcare delivery.

Photo of the Rise User
Posted 5 days ago

Lowe's Foods is hiring a part-time Guest Service Leader to enhance guest experiences through effective supervision and service standards management.

Photo of the Rise User
Domino's Hybrid 1865 Lincoln Blvd. #4, Santa Monica, CA
Posted 9 days ago

Step into a leadership role at Domino's Pizza as a Customer Service Representative where your skills in management and customer service will shine.

1-800-GOT-JUNK? - Salt Lake City Hybrid West Valley City, Utah, United States
Posted 12 days ago

Join 1-800-GOT-JUNK? as a Customer Experience Leader where you'll deliver outstanding service and drive sales in a fast-paced environment.

Photo of the Rise User

Become a vital part of Christian Brothers Automotive in Watkinsville, GA, as an Automotive Service Advisor/Writter devoted to customer service excellence.

Photo of the Rise User
Posted 11 days ago

Join VCA Shaker Animal Hospital as a Client Service Supervisor and help lead a team dedicated to high-quality client and patient care.

Join a customer-focused team in Epping, NH, as a Front End/Cashier/Ice Cream Scooper to create delightful experiences for patrons.

Photo of the Rise User

As a Psychiatric Registered Nurse with International SOS, you will deliver vital clinical care in a range of psychiatric settings.

Seeking a friendly Patient Service Specialist for our Upland, CA medical front office to ensure an exceptional experience for our patients.

MATCH
Calculating your matching score...
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Cincinnati just viewed Finance Intern at Roche
Photo of the Rise User
Someone from OH, Cincinnati just viewed Personal Shopper - Sam's at Walmart
F
Someone from OH, Cincinnati just viewed CART - Captionist at Focus Interpreting
P
Someone from OH, Brecksville just viewed Verification Specialist at Planned Parenthood of Illinois
Photo of the Rise User
Someone from OH, Sheffield Lake just viewed Busser/Server Assistant at Chili's Grill and Bar
Photo of the Rise User
Someone from OH, Cincinnati just viewed Furniture Sales Representative at Furniture Fair
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer | NDA at GT
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Koddi
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Launchpad Technologies
Photo of the Rise User
Someone from OH, Columbus just viewed Accounts Receivable Specialist at Brixio
Photo of the Rise User
Someone from OH, Cincinnati just viewed Training & Education Specialist at Finalsite
L
Someone from OH, Cincinnati just viewed Head of Performance Marketing (Remote) at Lavendo
O
Someone from OH, Cincinnati just viewed VP of Marketing at OnePlan Solutions
T
Someone from OH, Cincinnati just viewed Senior Director, Demand Generation at Typeface
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Analyst at Waymo
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Director at Nextdoor
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director of Demand Generation at Relay