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Program Administrative Assistant - job 1 of 2

Overview

The Program Administrative Assistant provides essential support to the WDC-BUILD Dairy Program by assisting with data and contact management in Salesforce, tracking financial records and expenses, and handling general administrative tasks. This position plays a key role in maintaining organized, accurate, and timely operations that support students, alumni, faculty, and industry partners.

Responsibilities

Salesforce Management (Approx. 7.5 hrs/week)

 

• Maintain and update contact records for students, alumni, faculty, and industry professionals• Track student academic progress and engagement activities• Collaborate with Dairy West’s Salesforce team for training and adherence to system policies• Assist with project and disbursement data updates

Financial Support (Approx. 5 hrs/week)

• Pull Argos financial reports and update internal tracking spreadsheets• Review expenses, flag discrepancies, and coordinate necessary corrections• Support requisition, invoice, and purchase order tracking• Assist with short course payment processing and follow-up

Qualifications

Required Qualifications:

  • Strong attention to detail, accuracy and organizational skills
  • Proficiency in Microsoft Office Suite (especially Excel
  • Excellent written and verbal communication skills
  • Ability to work independently and manage time effectively
  • Must be available to work in the office during regular business hours

Preferred Qualifications:

  • Experience with Salesforce
  • Background in higher education or administrative roles
  • Familiarity with Banner/Argos, Box, or university financial systems

Required Documents

Along with the online application, please attach:

1. Resume/CV- to be uploaded in the Candidate Profile

2. Cover Letter- to be typed/pasted into a text box at the end of the application

 

**Document size may not exceed 10 MB.**

Advertised Salary

$17/hour

ADA

The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing).

 

Outdoors, incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. Additionally, indoor or outdoor work environments may include being confined or in narrow spaces for periods of time. The incumbent may also be exposed to loud noises or vibrations from equipment, and conditions that may affect the respiratory system, such as fumes, odors, dusts, mists, gases, and poor ventilation. Bending, crawling, and crouching may be required. Incumbents may be required to lift, push, and/or pull objects up to 50 pounds and be required to walk and/or stand for long periods of time.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

 

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

 

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

 

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

 

*updated 02/2025

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023

Average salary estimate

$35560 / YEARLY (est.)
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$35560K
$35560K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Administrative Assistant, UNAVAILABLE

Are you ready to make a meaningful impact in higher education? Join Utah State University (USU) as a Program Administrative Assistant for the WDC-BUILD Dairy Program in Logan! In this essential role, you'll be at the heart of our operations, providing crucial support by managing data and contact records using Salesforce, tracking finances, and tackling various administrative tasks. Every day will present new opportunities to keep our organization running smoothly and effectively, allowing you to help students, alumni, faculty, and industry partners. Your responsibilities will include maintaining accurate contact records, assisting with the student academic tracking process, and producing financial reports. Collaboration with the Salesforce team will ensure you stay updated on best practices and policies. If you have an eye for detail, proficiency in Microsoft Office—especially Excel—and excellent communication skills, we want to hear from you! The ideal candidate will thrive in an independent work environment while also managing their time efficiently. While experience with Salesforce and familiarity with university financial systems are preferred, what matters most is your eagerness to contribute and learn. Plus, with an advertised salary of $17/hour, this role offers competitive compensation for your essential work. Dive into a rewarding career at Utah State University, where you'll be part of a community dedicated to making a difference.

Frequently Asked Questions (FAQs) for Program Administrative Assistant Role at UNAVAILABLE
What are the main responsibilities of a Program Administrative Assistant at Utah State University?

As a Program Administrative Assistant at Utah State University, your main responsibilities include managing data and contact records in Salesforce, tracking financial records and expenses, and performing general administrative tasks that support the WDC-BUILD Dairy Program. You will maintain communication with students, alumni, faculty, and industry professionals while also collaborating with the Salesforce team for effective data management.

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What qualifications are required for the Program Administrative Assistant position at USU?

To qualify for the Program Administrative Assistant position at Utah State University, candidates must demonstrate a strong attention to detail, proficiency in Microsoft Office (especially Excel), excellent communication skills, and the ability to work independently. Preferred qualifications include experience with Salesforce and familiarity with university financial systems like Banner or Argos.

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How does the Program Administrative Assistant role support students at Utah State University?

The Program Administrative Assistant play a pivotal role in supporting students at Utah State University by tracking their academic progress and engagement activities. This position ensures that students' records are accurate and up-to-date, facilitating better communication and services between students and faculty, thereby enhancing the overall educational experience.

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What kind of financial support responsibilities does the Program Administrative Assistant have at USU?

In the role of Program Administrative Assistant at Utah State University, you will have responsibilities related to financial support such as pulling Argos financial reports, reviewing expenses, flagging discrepancies, and assisting with requisition and invoice tracking. This ensures transparency and accuracy in financial records, which is essential for effective program operations.

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Is prior experience with Salesforce necessary for the Program Administrative Assistant role at Utah State University?

While having prior experience with Salesforce is preferred for the Program Administrative Assistant role at Utah State University, it is not strictly necessary. A willingness to learn and adapt, along with strong organizational skills and attention to detail, can help you succeed in this position even without direct experience with the platform.

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Common Interview Questions for Program Administrative Assistant
Can you describe your experience managing data and contact records?

In answering this question, highlight any direct experience you have with data management systems like Salesforce. Discuss specific tasks you completed, such as maintaining records for students or stakeholders, and your approach to ensuring the accuracy and integrity of that data.

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How do you prioritize your tasks when managing multiple responsibilities?

When responding to this question, emphasize your organizational skills and methods for prioritization. Describe your approach to task management, perhaps mentioning tools or strategies you use, such as to-do lists, timelines, and regular check-ins on progress to ensure deadlines are met.

Join Rise to see the full answer
What strategies do you use to handle discrepancies in financial records?

In your answer, indicate your attention to detail and analytical skills. Discuss how you would investigate discrepancies, such as cross-referencing records and coordinating with relevant parties to resolve issues, and emphasize your commitment to maintaining financial accuracy.

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Can you give an example of a time you worked effectively under pressure?

Provide a specific situation where you faced tight deadlines or high-pressure circumstances. Discuss how you managed your time effectively and focused on priority tasks to achieve a successful outcome, demonstrating resilience and resourcefulness.

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How would you handle a situation where a student has inaccurate academic records?

In this case, outline your approach to addressing the problem professionally and empathetically. Discuss the importance of understanding the student's concerns, verifying the details, and working collaboratively with faculty or administration to correct the records promptly.

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What tools or software have you used for financial tracking?

Be sure to mention any specific software you've worked with, such as Microsoft Excel, Argos, or even experience with manual tracking methods. Explain how you've utilized these tools effectively to maintain accurate and up-to-date financial records.

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Describe your communication style when interacting with various stakeholders.

Discuss your ability to adapt your communication style based on your audience. Highlight your verbal and written communication skills, providing examples of how you’ve effectively communicated with students, faculty, and other professionals in a variety of settings.

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What motivates you to work in an academic administrative role?

When answering this, share your passion for education and how you enjoy supporting students and faculty. Discuss how working in an academic administrative role allows you to contribute to the university's mission and values, making a difference in people's lives.

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How do you ensure the confidentiality and security of sensitive information?

Your answer should reflect an understanding of best practices for data protection, such as adhering to institutional policies, using secure systems for communication, and consistently exercising discretion when handling sensitive materials.

Join Rise to see the full answer
What do you know about Utah State University and its values?

Showcase your knowledge of Utah State University, touching on its history, achievements, and values, such as commitment to public service, research, and community engagement. Express how these values align with your own and your eagerness to contribute positively to the university culture.

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MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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