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Remote Inbound Sales Representative - job 3 of 3

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Why Liberty Mutual? 

 

Pay Details:

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Remote Inside Sales Agent position is available for candidates based on the state of Texas. Applicants must reside within these specified locations to be considered for this role.

 

 

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.

 

Pay Details: 

  • Starting base salary is $45K with opportunity for growth.
  • Average earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

  

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. 

 

You’d be a great fit if you are:  

 

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.  

 

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. 

 

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. 

 

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. 

 

Position Details:

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

  • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
  • Comprehensive medical benefits from Day 1.
  • No cold calls, all incoming warm leads.
  • Opportunities for rewards and recognition.
  • Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
  • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

  • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
  • Strong, engaging interpersonal and persuasion skills needed to close sales
  • Ability to communicate well to both prospects and customers
  • Excellent analytical, decision-making and organizational skills
  • Strong typing capabilities and PC proficiency
  • Property and Casualty License required after hire

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/BenefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Average salary estimate

$65000 / YEARLY (est.)
min
max
$45000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Remote Inbound Sales Representative, UNAVAILABLE

Are you ready to take your sales skills to the next level? Join Liberty Mutual Insurance as a Remote Inbound Sales Representative, where you'll be part of a dynamic team dedicated to bringing high-quality insurance solutions to clients across Texas. This role gives you the chance to operate from the comfort of your home and manage warm leads without the hassle of cold calling. Starting with a base salary of $45K, you have the potential to earn between $55K and $75K through a generous commission structure, with top performers making upwards of $85K in their second year! At Liberty Mutual, we're all about supporting your journey. From day one, you will receive paid training, along with the opportunity to obtain your Property & Casualty Insurance license if you don't already have one. We detail everything you need to succeed over 16 to 18 weeks! We're looking for passionate sellers who can turn prospects into satisfied policyholders while embodying the Liberty brand values. Your role will involve consulting with customers, understanding their unique needs, and matching them with the right coverage and products. Whether you enjoy working independently or as part of a team, you will play a crucial role in connecting people with the insurance services they need. And the best part? You can start enjoying your benefits from the very first day you join! Let’s redefine the future of insurance together at Liberty Mutual, where your drive and determination will pave the way to building a prosperous career.

Frequently Asked Questions (FAQs) for Remote Inbound Sales Representative Role at UNAVAILABLE
What are the daily responsibilities of a Remote Inbound Sales Representative at Liberty Mutual?

As a Remote Inbound Sales Representative at Liberty Mutual, your daily responsibilities will include handling inbound calls from warm leads, consulting with customers about their insurance needs, identifying suitable coverages, and successfully converting leads into policyholders. This position requires a strong focus on customer satisfaction while effectively leveraging your sales expertise to promote various insurance products.

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What qualifications do I need to apply for the Remote Inbound Sales Representative role at Liberty Mutual?

To apply for the Remote Inbound Sales Representative role at Liberty Mutual, applicants should have at least 2 years of sales or service-related work experience. It is also useful to possess engaging interpersonal skills, strong communication abilities, and proficiency in PC usage. Additionally, you will be required to obtain a Property & Casualty Insurance license after being hired if you don't have one.

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What kind of training is provided for the Remote Inbound Sales Representative position at Liberty Mutual?

At Liberty Mutual, new Remote Inbound Sales Representatives will receive extensive paid training that spans 16 weeks for licensed hires and 18 weeks for those who are unlicensed. This comprehensive program covers everything you need to know about insurance products and sales techniques, and it includes support for obtaining your Property & Casualty Insurance license if you are not already licensed.

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What is the earning potential for a Remote Inbound Sales Representative at Liberty Mutual?

The earning potential for a Remote Inbound Sales Representative at Liberty Mutual starts with a base salary of $45K, with average earnings ranging from $55K to $75K through base salary and commission. Top-performing agents can reach up to $85K in their second year, making this an excellent opportunity for motivated individuals looking to boost their income through performance-based earnings.

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Is the Remote Inbound Sales Representative position at Liberty Mutual flexible?

Yes, the Remote Inbound Sales Representative position at Liberty Mutual offers a flexible work arrangement. While you will need to maintain a reliable workspace at home, you are provided with a schedule that includes working four weekdays and one weekend day, allowing for a balanced work-life experience while contributing to the team from the comfort of your home.

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Common Interview Questions for Remote Inbound Sales Representative
How do you handle difficult customers as a Remote Inbound Sales Representative?

Handling difficult customers requires patience and strong communication skills. Start by actively listening to their concerns without interrupting, showing that you value their perspective. Empathize with their situation and provide clear, solutions-focused information. It's important to remain calm and professional, ensuring they feel heard and supported throughout the conversation.

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What sales techniques do you find most effective for closing deals?

Utilizing consultative selling techniques can be very effective. This approach involves asking detailed questions to understand the customer's needs better and tailoring your pitch accordingly. Building rapport and establishing trust with potential clients will significantly increase your chances of successfully closing deals.

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Can you give an example of a time you exceeded sales targets?

When answering this question, share a specific example that highlights your skills and strategies. Describe the target you were aiming for, what actions you took to exceed it, and the outcome. Make sure to quantify your success to emphasize your capabilities.

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What motivates you to succeed in a sales role?

Motivation in sales often stems from personal goals, such as financial incentives or career advancement. Discuss specific motivators that resonate with you, whether it's the thrill of closing a deal, helping others find the right solutions, or continuously developing your skills and knowledge in the industry.

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How do you keep up with industry knowledge and changes in insurance products?

Staying ahead in the insurance industry requires proactive strategies. Regularly reading industry publications, attending webinars, and participating in training sessions can help. Additionally, engaging with peers on professional networks enables you to share insights and stay informed about market trends.

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Describe a situation where you had to adapt your sales approach.

Adaptability is key in sales. Provide an example where you faced changing circumstances, such as a shift in a customer's buying signals or a change in product offerings. Explain how you evaluated the situation and adjusted your approach to still meet customer needs and secure the sale.

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How do you prioritize tasks in a fast-paced sales environment?

Effective prioritization in a busy sales environment can be achieved through time management strategies. Explain your method for determining what tasks are most urgent, perhaps through the use of a priority matrix or by evaluating potential impact on revenue generation. Emphasize your ability to focus on high-value activities.

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What role does teamwork play in achieving sales targets?

Teamwork is vital in sales, especially for a position like the Remote Inbound Sales Representative. Highlight the importance of collaboration, sharing leads, and supporting each other in overcoming challenges, as working together can lead to achieving collective sales goals and fostering a positive work environment.

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What do you know about Liberty Mutual and our products?

Before your interview, it's essential to research Liberty Mutual thoroughly. Familiarize yourself with the company's history, mission, values, and the range of insurance products offered. This knowledge will not only impress your interviewer but will also help you tailor your responses to align with the company’s goals.

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Why do you want to work as a Remote Inbound Sales Representative at Liberty Mutual?

Your answer should reflect genuine interest in the role and company. Discuss how Liberty Mutual's commitment to innovation, customer focus, and employee development aligns with your career aspirations. Be sure to express enthusiasm for contributing to the company's success through effective sales strategies.

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MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 19, 2025

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