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Supervisor of Quality Control

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year    
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

The Quality Control Supervisor impacts PSA's safety of its employees and customers; ensuring our aircraft arrive safely and on time to each destination. This position provides direct supervision of inspectors at assigned stations and are responsible for employee relations, compliance, and training of the maintenance facility.

Job Responsibilities

  • Demonstrates a safe and compliant work environment by complying with Safety Policy and Procedures Manual and GMM policies and procedures as well as ensuring compliance of subordinates.  
  • Submits manual revisions as required for any identified ineffective processes and/or procedures. 
  • Plan, direct, layout and coordinate the activities of the inspection department at the assigned base. 
  • Ensure the Airworthiness Directives being performed at his/her station are in compliance with Airworthiness Directive. 
  • Indoctrination, recurrent and any necessary update training of assigned inspectors. 
  • Coordinate with the Chief Inspector or his/her designee about calibrated tools that need sent out for calibration or repair. 
  • Maintain inspector schedules to ensure adequate coverage is provided. 
  • Coordinate with the Maintenance Supervisors and Maintenance Planning Department on the scheduled workload for each aircraft to ensure sufficient time and access is provided to complete the maintenance. 
  • Make recommendations for possible adjustments in methods and procedures to increase safety and aircraft reliability. 
  • Issue Temporary RII Authorizations as necessary. 
  • Oversee the maintenance facility to ensure compliance with company policy. 
  • Complying with applicable company policies, procedures, and Federal Aviation Regulations. 
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs 
  • Performs other duties as assigned. 

Position Specifics

Qualifications

Required

  • High school diploma or equivalent. 
  • Current FAA Airframe and Powerplant certification. 
  • At least three years of experience on large aircraft. 
  • One year as a maintenance inspector. 
  • Knowledge of applicable FAR's and General Maintenance Manual. 
  • Proficient computer skills: Microsoft Office Suite. 
  • Must possess or have ability to obtain a U.S. Passport or equivalent within 90 days of starting position. 
  • Ability to speak/read/write in English.   
  • If hired, must be able to demonstrate that you are authorized to work in the U.S.   

Additional Information

Delegation: In absence, responsibilities delegated to Manager of Quality Control/Chief Inspector, Supervisor of Quality Control. 

Authorities: None 

Supervisory Responsibility:  This is not a supervisory position. 

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen. AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supervisor of Quality Control, UNAVAILABLE

At PSA Airlines, we're on the lookout for a dedicated Supervisor of Quality Control to join our Louisville team! This role is crucial as it directly impacts the safety and efficiency of our operations. Imagine being at the helm of a dynamic inspection department, ensuring our aircraft are in top-notch condition and arriving safely and on time at every destination. You’ll have the opportunity to lead a team of inspectors, oversee compliance with aviation regulations, and help implement processes that enhance safety and reliability in our operations. Whether it's coordinating with the Chief Inspector or planning training sessions for team members, your leadership will play a pivotal role in maintaining the quality standards we uphold at PSA. We pride ourselves on fostering a supportive work environment. When you join our family of over 4,000 employees, you're not just an employee; you're a vital part of The PSA Way—a culture that prioritizes teamwork, diversity, and respect. Plus, you'll benefit from travel privileges across the American Airlines network, making each trip an adventure. Enjoy comprehensive health benefits, competitive vacation plans, and a retirement savings plan featuring company matching contributions. If you thrive in a fast-paced environment and are passionate about aircraft safety, this position may be your ideal next step!

Frequently Asked Questions (FAQs) for Supervisor of Quality Control Role at UNAVAILABLE
What are the primary responsibilities of a Supervisor of Quality Control at PSA Airlines?

The Supervisor of Quality Control at PSA Airlines is responsible for managing the inspection department, ensuring compliance with safety policies and Federal Aviation Regulations, and overseeing the training of maintenance inspectors. This role includes responsibilities such as coordinating inspection schedules, advocating for safety measures, and recommending process improvements to increase aircraft reliability.

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What qualifications do I need to apply for the Supervisor of Quality Control position at PSA Airlines?

To apply for the Supervisor of Quality Control position at PSA Airlines, candidates must have a high school diploma or equivalent, FAA Airframe and Powerplant certification, and at least three years of experience working on large aircraft. Additionally, one year of experience as a maintenance inspector is required, along with knowledge of relevant FARs and General Maintenance Manual.

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How does PSA Airlines ensure a safe work environment for its employees in the Supervisor of Quality Control role?

PSA Airlines emphasizes the importance of safety and compliance through the Supervisor of Quality Control role by ensuring adherence to the Safety Policy and Procedures Manual. The supervisor oversees the work environment, conducts regular training sessions, and submits revisions for any ineffective procedures, thereby fostering a culture of safety and accountability.

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What career growth opportunities are available for Supervisors of Quality Control at PSA Airlines?

PSA Airlines offers substantial career growth opportunities for Supervisors of Quality Control, such as advancement into higher management roles or specialized positions within the quality control and safety management systems. Employees are encouraged to take part in continuous professional development and further training, fostering long-term career growth in the aviation industry.

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What employee benefits does PSA Airlines offer to Supervisors of Quality Control?

As a Supervisor of Quality Control at PSA Airlines, you can enjoy a comprehensive benefits package, which includes travel privileges on the American Airlines global network, a generous vacation plan, 401(k) with company match, extensive health options, premium dental and vision coverage, and access to family planning services, among other benefits designed to support your well-being.

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Common Interview Questions for Supervisor of Quality Control
Can you describe your experience with aircraft inspection procedures as a Supervisor of Quality Control?

In your response, highlight your hands-on experience with aircraft inspections, detailing specific practices you've overseen or participated in. Discuss how you've ensured compliance with FAA regulations and any instances where your actions significantly improved safety outcomes.

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How do you handle conflict within your team as a Supervisor of Quality Control?

Share a specific example when you resolved a conflict, focusing on your communication skills and approach in mediating discussions. Discuss how you prioritize collaboration and reinforce a culture of respect among team members.

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What strategies do you implement to maintain compliance with safety regulations in your quality control team?

Explain your systematic approach to compliance, including how you keep your team informed of updates in regulations and the methods you use to monitor adherence. Mention any training programs or audits you conduct to uphold safety standards.

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How have you contributed to process improvements in maintenance operations?

Discuss specific examples where you've identified inefficiencies and implemented new procedures or tools that improved safety or efficiency. Emphasize the results from those changes, supported by data or feedback from team members.

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What qualifications do you possess that prepare you for this Supervisor of Quality Control role?

Outline your relevant certifications, such as your FAA Airframe and Powerplant certification, your experience on large aircraft, and any additional training or courses you have completed. This is also a great opportunity to mention soft skills that contribute to your effectiveness as a supervisor.

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Describe a successful training program you've developed or implemented for inspectors.

Talk about a specific training program you created or improved, including its objectives, methods of delivery, and the results it achieved. If possible, refer to participant feedback or improvements in inspection performance as a result.

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How do you prioritize tasks in a fast-paced inspection environment?

Detail a time when you had to juggle multiple tasks or deadlines. Explain your prioritization strategy, perhaps using tools or methods, and how it led to successful outcomes in maintaining aircraft quality.

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What role does teamwork play in the Supervisor of Quality Control position?

Discuss how collaboration among inspectors, maintenance staff, and other departments is crucial in maintaining quality control. Cite examples from your past experiences where teamwork led to enhanced safety and efficiency.

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How do you keep yourself updated with new regulations and industry standards?

Describe the methods you use to stay informed of changes in aviation regulations and quality control standards. This could include participating in industry seminars, subscribing to aviation newsletters, and engaging with professional networks.

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Why do you want to work as a Supervisor of Quality Control for PSA Airlines?

Your response should reflect your passion for aviation safety, your alignment with PSA Airlines' values, and your desire to contribute positively to the company. Mention the unique culture at PSA and how it attracts you to this position.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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