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Business/Operations Advisor - Signarama

Company Description

UFG, Inc.

Business/Operations Advisor - Signarama

SUMMARY: We are actively recruiting for a consultative Business/Operations Advisor to help ensure the on-going success of Signarama franchise owners. Your duties will include increasing productivity and profitability, improving marketing strategy and sales results, and troubleshooting operational challenges for our franchise partners. This role provides franchisees with support and training for all Signarama locations in assigned region.

OPPORTUNITY: If you are looking for an opportunity to thrive and build a rewarding career with an industry-leading company – this is your chance to join us at United Franchise Group and Signarama. UFG is the umbrella company to a successful group of the world’s largest business-to-business franchise systems. Our franchised concepts specialize in personalized business services including signs, promotional products, retail food, co-works and business brokerage. With nearly 40 years in the franchising industry and more than 1800 franchisees throughout the world, UFG offers unprecedented leadership and solid business opportunities for entrepreneurs.

Job Description

ESSENTAIL DUTIES AND RESPONSIBILITIES:

As a Business/Operations Advisor you will play a key role traveling to visit all franchise stores within your assigned territories with the purpose of understanding and defining their needs.

Specific duties for the role include:

  • Implements franchisee store startup program:  40 hours technical setup; 40 hours marketing setup; operation training and marketing assessments.
  • Maintains a high level of knowledge and skills in all areas of operations and training.
  • Instructs franchisees and store employees on software packages and the safe operation of equipment and products.
  • Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
  • Compiles brand compliance data and helps franchisees upgrade their image.
  • Completes, maintains, and processes required paperwork, records, and daily reports.
  • Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
  • Improve processes by recommending operational changes.
  • Increasing gross sales revenue & profitability in assigned region.
  • Analyze financial records, including P&L statements and preparing business plans and setting goals.
  • Identify opportunities for future business development and expansion.
  • Evaluate and improve sales, marketing, and branding strategies.
  • Understanding the Retail Sales environment and franchise lifecycle.
  • Training and reinforcing the franchise model, system, and best practices.
  • Participating in regional meetings; completing, maintaining, and processing required paperwork for site visits.
  • Maintains regular communication between franchisee, Support Manager and corporate team.
  • Follows up with franchisees on a regular, virtually or in-person, to ensure best results (min. 1 in-person visit/annually for every location in assigned region).
  • Travels minimum 50% in and outside region.

Qualifications

To perform this job successfully, an individual must have strong industry knowledge and experience with production, industrial equipment, and the signage industry. The individual must also have a basic knowledge of sales and marketing.

Associates degree (A.A.) or equivalent from two-year College or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to read, understand, and interpret a P&L statement.

To perform this job successfully, an individual should have a strong working knowledge of Microsoft Office, graphic design software, point-of-sale (POS) software, and accounting software.

Eligible Driver's License, Valid Automobile Insurance. Available and Reliable Transportation

 Once you become part of our amazing team of winners you’ll enjoy:

·         Competitive compensation

·         Comprehensive training to hone your skills at our headquarters

·         Travel opportunities

·         Medical, Dental, Vision, and Life insurance coverage

·         Short- and Long-term disability insurance

·         Generous time off and paid holidays

·         401(k) plan with company match

·         Social gatherings and team building activities

·         Leadership workshops for personal development

·         Recognition for our top performers

·         Philanthropy – a chance to give back to the community

 Join us at United Franchise Group – a global leader for entrepreneurs!

Apply now!

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business/Operations Advisor - Signarama, United Franchise Group

If you're looking to make a significant impact in the franchise world, the Business/Operations Advisor position at Signarama might be your dream role! Here at United Franchise Group, based in Denver, CO, we are on the lookout for a dynamic individual to provide essential support to our thriving franchise owners. In this role, you'll get to travel across your assigned territories, helping franchisees optimize their operations, enhance their marketing strategies, and troubleshoot any challenges that come their way. Your expertise will be vital in guiding these small businesses toward greater productivity and profitability. Imagine being the go-to advisor who trains and supports franchisees, ensuring they understand the Signarama brand and operational procedures. You will be instrumental in implementing store startup programs, offering hands-on training for both employees and franchise owners, and utilizing your knowledge to analyze financial records and improve their processes. Plus, your recommendations could lead to significant revenue growth! Embracing this role means you’ll work closely with our diverse team, participate in regional meetings, and maintain regular communication with your franchise partners. At Signarama, we offer more than just a job; you'll receive competitive compensation, comprehensive training, and opportunities for personal development in a collaborative, supportive environment. The Business/Operations Advisor role is perfect for someone who is passionate about helping businesses thrive, loves to travel, and has a solid understanding of the signage industry. So if you’re ready to elevate your career and help others succeed, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Business/Operations Advisor - Signarama Role at United Franchise Group
What does a Business/Operations Advisor at Signarama do?

A Business/Operations Advisor at Signarama plays a crucial role in supporting franchise owners by improving their productivity and profitability. This includes implementing store startup programs, providing training, analyzing operational challenges, and suggesting marketing strategies to enhance sales results.

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What qualifications are needed for the Business/Operations Advisor position at Signarama?

To be successful as a Business/Operations Advisor at Signarama, candidates should have a strong background in the signage industry, possess operational and production experience, and have knowledge of sales and marketing. An Associate's degree or equivalent experience is typically required.

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How does Signarama support its franchisees through the Business/Operations Advisor role?

Signarama supports its franchisees by providing Business/Operations Advisors who travel to each location, performing needs assessments, offering training, and sharing best practices to ensure franchisees are achieving their potential in sales and brand compliance.

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What kind of travel is involved in the Business/Operations Advisor position at Signarama?

The Business/Operations Advisor role at Signarama involves a minimum of 50% travel, both in and outside the assigned region. This travel is essential for in-person visits to franchise locations to directly support and consult with franchise owners.

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What kind of training does Signarama provide to its Business/Operations Advisors?

Signarama offers comprehensive training for its Business/Operations Advisors at its headquarters, ensuring they are well-equipped with the necessary knowledge and skills to effectively advise and support franchisees in the field.

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What opportunities for career growth does Signarama offer for Business/Operations Advisors?

At Signarama, Business/Operations Advisors can expect numerous opportunities for career growth, including leadership workshops, recognition programs, and paths to advancement within the United Franchise Group, which encompasses a variety of franchise systems.

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What benefits do Business/Operations Advisors receive at Signarama?

Business/Operations Advisors at Signarama enjoy a competitive compensation package, including medical, dental, and vision insurance, a 401(k) plan with company match, generous time off, and various company-sponsored social events.

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Common Interview Questions for Business/Operations Advisor - Signarama
Can you explain your experience in the signage industry as it relates to the Business/Operations Advisor role?

When answering this question, highlight your direct experience in the signage industry and how it relates to operations, marketing, or sales. Discuss specific roles you've held and how your skills can be applied to support Signarama franchise owners.

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How would you handle identifying and solving operational challenges for a franchisee?

Explain your methodology for assessing operational challenges by mentioning the importance of observation, effective communication with franchisees to understand their needs, and using data-driven solutions to resolve issues.

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What strategies would you employ to improve sales and marketing for franchise locations?

Focus on your understanding of local market dynamics and how you would tailor sales and marketing strategies to suit individual franchise locations. Provide examples of past experiences where you've successfully implemented similar strategies.

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Describe your experience with training programs and how you would implement them at Signarama.

Discuss your previous experience in developing and delivering training programs. Highlight the techniques you use to engage learners and ensure understanding, and express your commitment to providing valuable training to franchisees and their staff.

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What methods would you use to track and report on franchisee performance?

Outline your experience with performance metrics and reporting tools. Discuss how you would analyze data such as sales figures and customer feedback to assess franchise performance and share insights with franchise owners.

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How would you foster relationships with franchisees to ensure successful collaboration?

Describe your approach to building rapport, which includes regular communication, active listening, and being approachable. Share examples of how those qualities played a vital role in past roles you’ve held.

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What financial metrics do you consider essential in evaluating franchise performance?

Discuss key financial metrics such as P&L statements, gross sales revenue, and profit margins. Explain how each metric can inform operational strategies and improvements to drive profitability.

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Can you give an example of a time you improved an operational process?

Share a specific example that outlines the operational challenge you faced, the steps you took to investigate, and the outcome of your solution. Quantify the improvement if possible to show the impact of your actions.

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What role does customer feedback play in your strategy as a Business/Operations Advisor?

Elaborate on how customer feedback is crucial for ongoing improvements and adapting services to better meet franchisee needs. Share how you would gather and integrate this feedback into your recommendations.

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How do you prioritize your schedule and travel as a Business/Operations Advisor?

Discuss your techniques for effective time management, including setting goals for on-site visits, maintaining a calendar with upcoming appointments, and balancing client needs with scheduled travel to optimize efficiency.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 26, 2024

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