Decision Intelligence Product Manager

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. 

Union: Non-Union
Site: Toronto General Hospital
Department: UHN Data & Analytics
Reports to: Senior Manager, Business Intelligence & Automation
Work Model: Hybrid
Grade: H0:09
Hours: 37.5 per week
Salary: $93,070 to $116,337 annually (To commensurate with experience and consistent with UHN compensation policy)
Status: Permanent Full-Time
Closing Date: September 7, 2024

Position Summary

We are seeking a skilled Decision Intelligence Product Manager to join our dynamic team at University Health Network (UHN). As the leader in Business Intelligence and Automation, our focus is on harnessing the power of data to drive informed decision-making and enhance experiences across patient care, staff satisfaction, and learner engagement.

In this role, one of your main responsibilities will be driving the development and delivery of data products that are tailored to understanding and monitoring patient, staff, and learner experiences across UHN. You will work closely with cross-functional teams including data storytellers, innovation and adoption analysts, data engineering and decision support teams to ensure that our data products align with organizational priorities and contribute to building a decision intelligence culture.

Duties

• Product Strategy and Roadmap: Develop and execute a roadmap for the development and delivery of data products. Collaborate with stakeholders to prioritize features and functionalities based on organizational priorities.
• Stakeholder Engagement: Work closely with stakeholders across the organization to understand their needs and requirements for data products. Champion the user experience in product development processes and ensure that data products meet user expectations.
• Cross-Functional Collaboration: Collaborate with cross-functional teams including data storytellers, project managers, and innovation leads to ensure successful development, deployment, and adoption of data products. Drive alignment and communication across teams to streamline processes and maximize efficiency.
• Product Development: Lead the end-to-end product development lifecycle, from ideation and conceptualization to delivery and iteration. Work closely with data scientists, engineers, and designers to translate requirements into actionable plans and deliver high-quality data products.
• User Adoption and Engagement: Develop strategies to enhance user adoption and engagement of data products across the organization. Implement automation and user-friendly interfaces to facilitate access to insights and drive decision-making.
• Continuous Improvement: Stay abreast of leading-edge methodologies and technologies in Business Intelligence and Decision Intelligence. Continuously seek opportunities to improve processes and methodologies to maintain a competitive edge in Business Intelligence and Decision Intelligence.

• Bachelor's degree in Data Science, Business Administration, or related field. Advanced degree preferred.
• 5+ years in product management, preferably in the healthcare sector.
• Strong understanding of Business Intelligence, Data Analytics, and Decision Intelligence concepts and agile methodologies.
• Excellent communication and stakeholder management skills.
• Experience working in cross-functional teams and driving alignment across stakeholders.
• Proficiency in project management tools and methodologies.
• Demonstrated ability to think strategically and drive results in a fast-paced environment.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.