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Senior Product Marketing Manager

Who are we?

UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies. 


The Marketing team at UpGuard includes multiple marketing and design functions, including Product Marketing, Demand Gen, Marketing Ops, Content Marketing, SEO, Community, Design, and Video. UpGuard’s vision is to become a leader in the markets we play in (Cyber VRM, Attack Surface Management) by providing a best-in-class SaaS platform for organizations to manage their third-party risk and external attack surface. Our purpose as a Marketing team is to facilitate this goal by growing UpGuard with a repeatable and scalable marketing engine and a leading brand.


Why are we hiring for this role?

As our Senior Product Marketing Manager, you will be pivotal in driving the evolution and growth of our Trust Exchange product. You’ll partner with our Product team to conduct deep market research to unearth customer insights and identify opportunities to delight our users. You will define product positioning and messaging, lead the planning and execution of product launches, and partner with our broader marketing team to activate campaigns for your product line.


What will you accomplish?
  • Conduct market research and competitive analysis to identify market trends, competitive positioning, and opportunities for growth
  • Be the expert on UpGuard’s products and know why customers love them, turning that insight into differentiated positioning and concise user and buyer personas
  • Produce compelling value propositions and messaging that differentiate UpGuard’s products in the market and resonate with our target audience
  • Plan and execute creative launch campaigns for new products and features, working closely with cross-functional teams such as product, sales, and customer success
  • Build core sales and marketing assets such as pitch decks, product datasheets, and product-related content
  • Be a subject matter expert for our Sales and broader Marketing team and represent UpGuard at industry events and conferences


What do we need from you?
  • 4+ years of product marketing experience in B2B SaaS product marketing
  • Familiar with working on early stage products and driving early customer discovery
  • A passion for connecting with customers and understanding pain points
  • Can hold your own in conversations with our Product and executive team
  • You love getting your hands dirty - to get a campaign moving, you’re happy to mock up a landing page for a designer to polish, create screen recordings, and occasionally write your own copy
  • You're data-driven and can make relevant inferences from tools such as Google Analytics, Hubspot, and Mixpanel to drive decision making


What would give you an edge?
  • A strong grasp of cybersecurity
  • Familiarity with product-led go-to-market motions
  • Experience at a growth-stage tech company


What's in it for you?
  • Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing 
  • WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard 
  • $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance 
  • Generous Annual Leave/PTO allowances: time to recharge your batteries 
  • 18 weeks paid Parental Leave: irrespective of parenting role 
  • Personal Leave allowance: this includes sick & carer’s leave 
  • Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance 
  • Top spec hardware: all team members will be provided with top-spec laptops for their role 
  • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work


#LI-BW1


UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!


As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC


Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

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What You Should Know About Senior Product Marketing Manager, UpGuard

Join UpGuard as our Senior Product Marketing Manager, where your expertise will play a crucial role in shaping the future of our Trust Exchange product. Here at UpGuard, our mission is all about safeguarding data and helping our customers navigate the complexities of cyber risk. As part of a dynamic Marketing team that thrives on creativity and collaboration, you’ll conduct thorough market research and delve deep into customer insights to identify new growth opportunities. Your knack for understanding what makes our products special will enable you to craft compelling messaging and value propositions that resonate with our target audience. You’ll work closely with cross-functional teams to orchestrate successful product launches and marketing campaigns, ensuring that our offerings not only stand out but also meet the genuine needs of our users. And let’s not forget the opportunity to represent UpGuard at industry events and share your expertise with others. If you thrive in a fast-paced environment and enjoy rolling your sleeves up to bring a campaign to life—from mockups to messaging—this is the role for you. With over four years of experience in B2B SaaS product marketing, a passion for customer connections, and a data-driven mindset, you’ll be an invaluable asset to our team as we strive to elevate UpGuard’s presence in the cybersecurity landscape.

Frequently Asked Questions (FAQs) for Senior Product Marketing Manager Role at UpGuard
What responsibilities does a Senior Product Marketing Manager at UpGuard have?

As a Senior Product Marketing Manager at UpGuard, your main responsibilities will include conducting detailed market research, competitive analysis, developing product positioning, and executing product launches. You'll also create sales and marketing assets and serve as a subject matter expert for the Sales and broader Marketing teams.

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What qualifications are needed for the Senior Product Marketing Manager position at UpGuard?

To qualify for the Senior Product Marketing Manager role at UpGuard, you should have at least 4+ years of experience in B2B SaaS product marketing. Understanding customer pain points, familiarity with early-stage products, and the ability to engage in meaningful discussions with the Product and executive teams are essential.

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What is the work culture like for a Senior Product Marketing Manager at UpGuard?

At UpGuard, the work culture is extremely supportive and collaborative. As a Senior Product Marketing Manager, you'll be part of a dynamic Marketing team focused on innovation and creativity, all while contributing to our mission of protecting data in the cybersecurity landscape. The company also fosters a fully remote working environment.

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How does UpGuard support the learning and development of a Senior Product Marketing Manager?

UpGuard offers a generous $1500 USD annual Learning & Development allowance for all team members. This is aimed at helping you grow professionally by supporting various development opportunities throughout your career journey as a Senior Product Marketing Manager.

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What are the key skills necessary for success as a Senior Product Marketing Manager at UpGuard?

Success as a Senior Product Marketing Manager at UpGuard requires strong analytical skills, creativity in campaign execution, an understanding of data-driven decision-making, and excellent communication skills to craft messages that resonate with our audience. It’s also beneficial to have a solid grasp of cybersecurity and experience in growth-stage tech companies.

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Common Interview Questions for Senior Product Marketing Manager
Can you describe your experience with market research in your previous product marketing roles?

When answering this question, highlight specific methodologies you've used for market research, your approach to identifying trends, and how those insights informed your marketing strategies. Provide examples that showcase your analytical skills and your ability to turn data into actionable marketing approaches.

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What strategies do you use for effective product positioning?

Discuss how you conduct customer interviews or surveys to inform product positioning. Mention specific frameworks you've used, such as creating buyer personas, and how you differentiate products based on customer needs and competitive analysis.

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How do you handle collaboration with cross-functional teams?

Talk about specific instances where you successfully collaborated with teams like product management, sales, and customer support. Emphasize your communication skills and how you've facilitated dialogue and cooperation to achieve common goals.

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Describe a product launch you have managed. What was your role and what were the outcomes?

Prepare a concise narrative of a successful product launch. Include details about your responsibilities, the tactics you employed, and the measurable results that came from the launch. Illustrate what you learned during the process and how you applied that knowledge to future campaigns.

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What techniques do you use to gather and analyze customer insights?

Discuss various qualitative and quantitative methods you've employed, such as surveys, interviews, or analyzing user data. Stress how you leverage these insights into creating marketing strategies that are aligned with customer needs.

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How do you measure the success of a marketing campaign?

Mention metrics you focus on, such as conversion rates, engagement levels, or customer acquisition costs. Be sure to include how you adjust campaigns based on these metrics and discuss any tools you use to track performance.

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What do you think is the biggest challenge in product marketing today?

Reflect on current trends in the market, such as increased competition or evolving customer expectations. Provide your perspective on how to navigate these challenges, supported by examples of what you’ve done in past roles to stay ahead.

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Discuss your experience with creating sales and marketing content.

Emphasize your writing skills and experience with developing a variety of content types, such as datasheets, case studies, or pitch decks. Provide examples of how this content has positively impacted sales efforts or customer engagement.

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How do you prioritize projects when everything seems urgent?

Talk about your method for assessing project importance based on alignment with company goals, market opportunities, and resource availability. Discuss any project management tools you use to help in prioritization.

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Can you discuss your familiarity with tools like Google Analytics, Hubspot, and Mixpanel?

This is an opportunity to share your specific experience with these tools. Discuss how you have utilized them to drive data-informed marketing strategies and decision-making processes in previous roles.

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Here at UpGuard we are on a mission to solve data insecurity. We don’t just develop revolutionary products to target the core issues, we produce original research to actively serve the public interest. We take immense pride in what we do, valuing ...

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Full-time, remote
DATE POSTED
March 8, 2025

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