Revenue Operations & Enablement Specialist

As a Revenue Operations & Enablement Specialist at UpKeep, you'll manage and lead training sessions to enhance system literacy, coordinate onboarding for new sales hires, and maintain our GTM tech stack. You'll also collaborate with department leadership to promote process alignment, ensuring a seamless experience for both the Sales and Customer Success teams.

To be considered for the Revenue Operations & Enablement Specialist position at UpKeep, candidates should have a Bachelor's degree in a relevant field and at least 3-4 years of experience in an Enablement role within a tech-driven company. Proficiency in Salesforce reporting and data manipulation using Google Sheets or Excel is essential.

Yes! The Revenue Operations & Enablement Specialist position at UpKeep is entirely remote. This flexibility allows you to work from anywhere in the United States while being part of a collaborative and innovative team committed to asset management excellence.

Important skills for a Revenue Operations & Enablement Specialist at UpKeep include exceptional communication abilities, proficiency in Salesforce and other Sales tools, and strong project management skills. Additionally, the ability to handle multiple priorities in a fast-paced environment and a collaborative mindset are key for success in this role.

At UpKeep, you can expect a vibrant company culture that celebrates diversity and inclusion. We prioritize a mission-driven environment where every team member is encouraged to share ideas, collaborate on projects, and contribute to a positive workplace experience. Our commitment to professional development means you'll have opportunities for growth and learning.

When leading training sessions for the Sales team at UpKeep, I would begin by assessing the current knowledge levels of team members and tailor the content accordingly. I believe interactive sessions that encourage participation and hands-on activities yield the best results. I would ensure to provide ongoing support and resources post-training to reinforce learning.

In previous roles, I managed onboarding processes by developing structured training programs tailored for new hires. This included creating onboarding schedules, maintaining an accessible library of materials, and ensuring that new employees receive mentorship from seasoned team members. I constantly gathered feedback to improve the experience and effectiveness of the onboarding process.

To enhance system adoption, I would implement comprehensive and continuous training sessions that are relevant and engaging. I would also focus on the benefits of the system, showcasing real-world applications and facilitating user feedback sessions to address challenges. Additionally, creating a community for sharing tips and tricks can foster a culture of support and growth.

I prioritize competing projects by assessing deadlines, impact, and resource availability. I utilize project management tools to keep track of tasks and communicate transparently with stakeholders. Regular check-ins help me stay informed about progress and adjust priorities as needed while ensuring key projects align with company goals.

I have extensive experience with Salesforce reporting and dashboard creation, having designed reports that provide actionable insights and tracked key performance indicators for Sales and Customer Success teams. I ensure the dashboards are visually intuitive and updated regularly to reflect real-time data, enabling informed decision-making.

In my previous roles, I collaborated closely with leadership teams by participating in regular strategy meetings and providing insights on process efficiency. I utilized data-driven arguments to recommend changes and worked to align team objectives with broader business goals. My approach involves transparency and regular feedback to ensure all parties are aligned.

I view feedback as an essential tool for growth. After each training session, I encourage participants to share their thoughts, both positive and constructive. I analyze this feedback to identify areas for improvement in content delivery and relevance. Implementing their suggestions reveals my commitment to their learning and boosts engagement.

Supporting a positive team culture involves facilitating open communication, organizing team-building activities, and recognizing individual and team achievements. I would advocate for collaboration and create safe spaces for team members to express ideas and concerns, thus fostering a supportive environment where everyone feels valued.

The most challenging aspect of enabling sales teams is ensuring that training material stays relevant amidst constant changes in products and market dynamics. I address this by maintaining an agile mindset, regularly updating training content, and seeking feedback to stay aligned with the sales team's needs and challenges.

I am passionate about operational efficiency and team empowerment, which aligns perfectly with the goals of the Revenue Operations & Enablement Specialist role at UpKeep. The company's commitment to innovation and fostering an inclusive workplace resonates with my values, and I am excited about the prospect of making a meaningful impact.