US Veteran - IT Department

We are looking for a candidate to support either as an IT Infrastructure Analyst or IT Business Analyst.

Based in our New York office, this role is a member of the regional Asset Management Technology delivery team. The candidate will develop global and regional platforms in conjunction with local business stakeholders as well as the global technology capability teams, covering investment, distribution and product. The ideal candidate will have development experience in a wide variety of applications, including web, database, and reporting platforms. In addition the candidate must have experience simultaneously supporting BAU and feature development for multiple products.

The Infrastructure Analyst role will be based in the New York office and will be responsible for providing overall Infrastructure Technology support to the Americas region and data centres. This role will also work closely with global colleagues and entail a mixture of day-to-day support as well as project work. The Infrastructure analyst must combine strong analytical skills and problem-solving abilities in addition to interpersonal skills for reconciling the sometimes disparate needs of technical team members and end-users. An Infrastructure Analyst must also be acutely aware of the latest technology and how best to leverage its capabilities for our organization.

Responsibilities

• Provide resolution of Infrastructure incidents and problems
• Monitor availability and performance of Infrastructure related systems
• Document processes for internal policies and procedures
• Create, document, own and escalate issues in accordance with ticketing standards and SLAs
• Partner with our numerous service providers on services issues and the provision of new services
• Understand the global infrastructure and maintain our commitment to service a global organization

Schroders is seeking a Business Analyst to join the Asset Management Technology team in New York. The team is responsible for technology-aligned analysis, program oversight, development delivery and support for technical changes for Americas Asset Management technology and market data requirements, including our Latin America and Bermuda offices.

The successful candidate will undertake analysis and provide implementation support for technical requirements as well as conduct project management activities to support the regional interests of the Americas business. The candidate will work with other groups, including the business, Group Change and Global Technology teams to ensure the effective delivery of business initiatives.

Responsibilities

• Contribute to high-level technical and data analysis of proposed initiatives to identify requirements and propose solutions
• Work closely other teams to understand and translate business expectations into actionable technical solutions
• Work with the project team to break programs of work down into features, and features into stories
• Contribute to maintaining relationships with the business, Group Change, Global Technology, and peers across the globe
• Contribute to defining and continuously improving best practice for Business Analysis and Project Management
• Contribute to the testing process for developed solutions
• Provide timely, accurate and concise status reporting highlighting progress, issues, and risks
• Help manage stakeholder expectations and communications
• Liaise effectively with peer Business Analysts to design an optimal solution
• Conduct data analyses and identify source systems and related data