Enterprise Sales Director, Healthcare (East)

The primary responsibilities of the Enterprise Sales Director, Healthcare (East) at Ushur include developing strategic account plans, engaging with leaders in digital transformation, and understanding client needs to provide tailored software solutions. This role emphasizes expanding our client base within the healthcare vertical while collaborating with sales consultants and customer success teams to deliver exceptional results.

To qualify for the Enterprise Sales Director, Healthcare (East) position at Ushur, candidates should have at least 4-5 years of experience selling SaaS-based enterprise software solutions, specifically within healthcare organizations. A successful track record of meeting or exceeding sales quotas and a deep understanding of technology utilization in healthcare are essential for this role.

Ushur ensures client success in the healthcare sector through its collaborative approach that includes partnerships with Customer Success Teams. These teams work closely with clients to support them during Proofs of Concept and ongoing programs, ensuring that they derive maximum value from Ushur's Customer Experience Automation™ platform.

The Enterprise Sales Director, Healthcare (East) position at Ushur requires approximately 30% travel. This enables the director to connect with clients, attend industry events, and engage with potential customers directly, thereby fostering relationships that drive business growth.

Ushur promotes a dynamic and values-based company culture that is welcoming, intentional, and respectful. We prioritize diversity and innovative ideas, where each person's contributions are valued. Employees enjoy a supportive environment that encourages personal growth and career development.

Ushur is committed to continuous learning and offers various development opportunities for employees. The Enterprise Sales Director, Healthcare (East) will have access to resources that support ongoing professional growth, with a culture that encourages lifelong learning and skills enhancement.

As an Enterprise Sales Director, Healthcare (East) at Ushur, you can expect a competitive compensation package that includes a base salary of $130,000 - $150,000 and a notable on-target earnings potential of $260,000 - $300,000, plus equity. The benefits package includes unlimited PTO, health insurance plans, and a 401(k), among other perks.

When answering this question, focus on your specific experiences in sales to healthcare organizations, detailing your approach and highlighting successful outcomes. Share examples of how you identified client needs, tailored your sales strategy to healthcare requirements, and the impact you made on client organizations.

Give a clear overview of your prioritization process. Discuss how you assess the potential value of each account, consider client urgency, and align account priorities with Ushur’s business objectives. Mention any tools or frameworks you use to maintain organization in your sales approach.

Share specific strategies like networking, utilizing data analytics, attending industry events, and leveraging referrals. Emphasize your proactive approach to research and outreach to ensure you continuously build a robust pipeline of new business opportunities.

Discuss the importance of active listening and empathy in addressing client objections. Provide examples of common objections you've encountered and how you transformed them into opportunities by effectively communicating the value of Ushur's solutions.

Explain your perspective on technology in healthcare sales, emphasizing how it can enhance communication, improve patient outcomes, and support decision-making. Tie in Ushur’s innovative technology and how it empowers organizations to accelerate their digital transformation.

Detail a specific sales presentation that garnered positive feedback from a client or led to a successful deal. Discuss your preparation, presentation structure, and engagement strategies that helped you connect with the audience and address their needs effectively.

Discuss your collaboration with internal teams, particularly the Customer Success team, to facilitate a seamless transition. Highlight any frameworks or practices you employ to ensure that client expectations are set and met during the implementation phase.

Elaborate on the key performance indicators (KPIs) that are meaningful to you, such as quarterly sales targets, client retention rates, and customer satisfaction scores. Explain how you analyze these metrics to refine your strategies and drive better outcomes.

Share the resources you rely on for staying informed, such as industry journals, webinars, and professional groups. Highlighting your commitment to continual learning shows your enthusiasm for keeping pace with changes in the healthcare landscape.

Express your passion for Ushur's mission and values, as well as your excitement about the impact you can make in this role. Discuss how your skills align with their needs, and be sure to convey your genuine interest in contributing to Ushur's success in healthcare automation.