UX Researcher Opening #446093

**C2C is not available**
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

Min Hourly Rate($): 80.00

Max Hourly Rate($): 90.00

Role : UX researcher

Location :New York, NY

Current work schedule is 3 days in office (New York, NY), 2 days remote

Duration- 12 months

• Our Markets business provides world-class solutions and an unmatched global presence to corporate, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients.

*

• As a UX Researcher for Markets you’ll play a critical role in driving efforts to transform our clients’ digital experiences through bringing user-centered insights, data, and best practices into the product development process. You will collaborate closely with design, product, and tech partners along the way always driving towards finding simple, easy-to-use, intuitive, and elegant solutions for complex design problems. You will be responsible for building an influential UX research program that utilizes best-in-class methods, centralizes user insights and feedback, and socializes findings and recommendations all to inform UX and product priorities and strategy.
• You bring deep experience leading influential UX research, command of a range of UX research methods, and have the ability to effectively communicate findings and business implications to broad audiences. You’re passionate about turning research insights into actionable recommendations and are skilled at prioritizing research investments for maximum impact. You’re energized by the opportunity to influence a large-scale digital transformation by representing the wants and needs of our clients through impactful insights and thrive on building strong partnerships with product and technology. Bringing the customer to life is your goal and you will continuously look to improve processes and methods to achieve this.
• This role reports to the Head of ICG Research & Insights with a matrixed alignment to the Markets organization.

Responsibilities

Must Have

- Experience leading and managing UX research end to end with stakeholders across product, design, and engineering in complex organizations, financial institutions preferred.

- Able to connect data to product experiences and showcase the impact with common KPI’s and measures.

- Forward thinking, anticipating and identifying gaps in knowledge and opportunities for research.

- Substantial expertise in a range of mixed methods with the ability to confidently plan, conduct, analyze, and present:

o Qualitative:

§ Interviews

§ Journey maps

§ Usability tests

§ Data driven personas

§ Experience with UX research tools like UserZoom, Usertesting.com, etc.

o Quantitative:

§ Confidence in utilizing various quantitative methodologies and knowledge of when to use different approaches.

§ Experience using behavioral UX data to inform product and design (e.g. click paths, usage data, self-reported, etc.)

§ Familiarity with behavioral platforms and tools (e.g. adobe analytics, google analytics, Glassbox, tealeaf, Pendo, etc.)

§ Understanding of site-intercepts as way to collect user feedback

§ Firm understanding of statistics (t-test, anova, correlations)

§ A/B testing for UX with large sample sizes in production environments

§ Experience visualizing data into clear dashboards and straightforward insights for partners

Nice to Have

o Experience writing and analyzing data for large-scale surveys (i.e. more than 300 responses)

o Experience forecasting the appropriate sample size for quantitative research methods

o Familiarity with regression analysis

** Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

#ITech

Job Types: Full-time, Contract

Pay: $80.00 - $90.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• New York, NY 10001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• UI: 1 year (Preferred)
• UX: 1 year (Preferred)

Work Location: In person