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Critical Facilities Engineer, NA

About Vantage Data Centers


Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across 19 markets in North America, EMEA and APAC, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage’s business is growing exponentially, through a combination of greenfield market expansion and acquisitions.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.

Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance.  Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

Position Overview

This position will be on-site in Ashburn, VA.

We are looking for a Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality.  This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry.

The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure.  We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems.  If you know the importance of getting it right the first time and not disrupting mission critical data centers.  If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on!

Essential Job Functions

  • Work under limited supervision, both independently and within a team environment.
  • Manage multiple one-time and/or ongoing projects.
  • Respond to safety and emergency situations and maintain a safe and secure work environment.
  • Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment.
  • Frequent contact with employees at all levels of the organization; frequent external contact with vendors.

Duties

  • Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, ETC)
  • Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime.
  • Coordinate, and oversee all maintenance vendors to ensure personnel safety, protect the Facility’s critical equipment, and maintain power to the critical load.
  • Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance to them.
  • Additional duties as assigned by Management.

Job Requirements

  • Minimum 3 years, 5+ years preferred, of “hands on” experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities to include; emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear), electrical distribution (MV/LV switchgear and associated controls), critical and essential PDUs, UPS, switchgear, HVAC, air handling units, computer grade cooling systems, and building monitoring/control systems.
  • Demonstrate knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment.
  • Ability to read commercial building blueprints and understand electrical single lines and schematics.
  • Knowledge of commonly-used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centers.
  • Technical Writing skills and experience; as well as creating, coordinating, updating and/or modifying MOPs/SOPs/EOP’s for critical facilities equipment, to include supporting new systems and researching technical requirements.
  • Work experience in the electrical or mechanical field is highly desired. Strong emphasis on technical skills/training, with intent to obtain license within a reasonable time.
  • May be required to complete formal training in an area of specialty, such as UPS maintenance.
  • Candidates must possess reliable transportation for reporting to work for shifts, or emergencies.
  • Travel is expected to be less than 5%, occasionally for training purposes.
  • Potential employees must complete a background check successfully.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•              Ability to stand 1/3 – 2/3 of the time

•              Ability to walk 1/3 – 2/3 of the time

•              Ability to sit 1/3 – 2/3 of the time

•              Ability to climb and balance 1/3 – 2/3 of the time

•              Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time

•              Ability to reach with hands & arms 1/3 – 2/3 of the time

•              Ability to smell, talk & hear

•              Ability to use hands to type, handle & feel

•              Ability to reach with hands and arms

•              Ability to see at close and distance ranges and the ability to see color

•              Must be comfortable working in a high stress, fast paced environment with shifting priorities

•              Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support

•              Ability to lift up to 50 pounds 1/3 of the time

Additional Details

  • Work week: Front Half - Sunday to Wednesday or Back Half - Wednesday to Saturday
  • Shift: 4x10s
  • Days 05:00am-3:30pm
  • Swing 1pm-11:30pm
  • Graveyard 9pm-07:30am (please note all new hires start on night shift, we ask for flexibility on shift schedules)
  • This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
  • Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI -Onsite

#LI-MW1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.


Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Average salary estimate

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$80000K
$100000K

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What You Should Know About Critical Facilities Engineer, NA, vantagedc

As a Critical Facilities Engineer at Vantage Data Centers in Ashburn, Virginia, you'll be at the forefront of maintaining some of the most efficient data center systems in the industry. This role is a fantastic opportunity for someone with a strong background in industrial electrical and mechanical systems. You’ll be part of a dedicated team responsible for ensuring 100% uptime of critical infrastructure such as UPSs, diesel generators, and building control systems. We pride ourselves on providing best-in-class services, and you’ll play a key role in making that a reality. You'll also have the autonomy to manage multiple projects and adapt to shifting priorities, all while ensuring the safety and security of both personnel and equipment. Interacting with vendors and creating detailed procedures, you'll ensure maintenance activities meet our high standards. Your involvement will not only keep our customer installations performing at their best but also contribute to an inclusive culture where teamwork and collaboration thrive. If you’re dedicated to excellence and love the challenge of working in a fast-paced and evolving environment, then this position might be your perfect fit. Join Vantage Data Centers, where your contributions will truly make a difference!

Frequently Asked Questions (FAQs) for Critical Facilities Engineer, NA Role at vantagedc
What are the responsibilities of a Critical Facilities Engineer at Vantage Data Centers?

As a Critical Facilities Engineer at Vantage Data Centers, your main responsibilities will include performing maintenance and service repairs on critical data center systems, such as UPS, PDU, and diesel generators. You’ll also be tasked with developing reliability reports to ensure uptime goals are met, coordinating with maintenance vendors, and creating crucial operating procedures that guide maintenance activities. This position requires a proactive approach to ensure our data centers run efficiently and safely.

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What qualifications do I need to be a Critical Facilities Engineer at Vantage Data Centers?

To be successful as a Critical Facilities Engineer at Vantage Data Centers, you should have a minimum of 3 years of hands-on experience in maintaining and repairing industrial electrical and mechanical systems in mission-critical environments. Additional qualifications include familiarity with electrical distribution systems, HVAC systems, and technical writing skills for developing maintenance procedures. A strong emphasis is placed on having technical skills and the ability to work both independently and within a team.

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What is the work environment like for a Critical Facilities Engineer at Vantage Data Centers?

The work environment at Vantage Data Centers for a Critical Facilities Engineer is dynamic and fast-paced, with a focus on teamwork and collaboration. You will be part of a 24/7 operations team that values safety, efficiency, and superior customer service. While you'll have the autonomy to manage your workflow, you'll also frequently engage with colleagues and vendors to ensure all systems operate seamlessly.

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How does Vantage Data Centers support employee growth for Critical Facilities Engineers?

Vantage Data Centers is committed to employee growth and development for Critical Facilities Engineers. This includes providing opportunities for training and licensure in specialized areas like UPS maintenance, as well as offering a comprehensive suite of benefits that support your health and well-being. Our culture promotes learning from each other's experiences, encouraging a sense of community and personal development within our teams.

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What benefits are offered to Critical Facilities Engineers at Vantage Data Centers?

Critical Facilities Engineers at Vantage Data Centers enjoy a range of benefits designed to support their health and career. These include medical, dental, and vision coverage, paid time off, short and long-term disability coverage, and participation in a 401k program with company matching. The work-life balance and commitment to employee recognition reflect Vantage's appreciation for their team's hard work and dedication.

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Common Interview Questions for Critical Facilities Engineer, NA
What experience do you have with critical data center systems?

When answering this question, highlight your hands-on experience with systems like UPS, PDUs, or generators. Provide specific examples of maintenance work you’ve performed that reflect your skills and ensure their reliability, showcasing how this experience makes you a strong fit for the Critical Facilities Engineer role.

Join Rise to see the full answer
Can you explain how you prioritize maintenance tasks in a critical environment?

In a critical environment like data centers, it's essential to prioritize tasks based on urgency and impact on uptime. Discuss your approach, perhaps by referencing tools like a CMMS, and share a brief story where you successfully managed multiple priorities while ensuring safety and system reliability.

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How do you ensure safety compliance when working on electrical systems?

Safety compliance is paramount in any engineering role. You can emphasize your adherence to safety protocols and how you've implemented these in previous roles. Share any specific training you’ve completed and stress your commitment to maintaining a safe work environment through regular inspections and process adherence.

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Describe a time when you were faced with a facility emergency. How did you respond?

When recounting an emergency situation, focus on your calmness under pressure and your systematic approach to resolving the issue. Share the steps you took to assess the situation, communicate with relevant teams, and restore operations, underscoring your problem-solving skills and ability to act swiftly.

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What is your experience with HVAC systems in data centers?

Detail your experience with HVAC systems, particularly in maintaining optimal environments for data center operations. Mention specific systems you've worked with, any troubleshooting you've handled, and how you ensured HVAC systems ran effectively to support equipment operation.

Join Rise to see the full answer
How do you handle vendor management in maintaining critical equipment?

Effective vendor management is integral to ensuring compliance and quality. Discuss how you’ve coordinated services with vendors to maintain equipment. Provide insights into how you ensure they follow safety protocols and meet the required standards.

Join Rise to see the full answer
What technical writing experience do you have, particularly for maintenance procedures?

Technical writing is a critical aspect of the Critical Facilities Engineer role. Highlight any past experience you have in creating MOPs, SOPs, or EOPs. Discuss how your writing ensures clarity and compliance, helping both current and new team members follow procedures safely.

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Can you describe a time when you had to adapt quickly to changing priorities?

Adapting to changing priorities is essential in a dynamic environment. Share a specific example of an instance where unexpected challenges changed your workflow. Emphasize your flexibility, communication with your team, and how you managed to reprioritize tasks effectively.

Join Rise to see the full answer
What motivates you to provide exceptional service within a critical facilities role?

Express your passion for technology and serving customers by keeping critical systems operational. Talk about how customer satisfaction drives you to go above and beyond in your role and share any feedback you’ve received that reinforces this commitment.

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What strategies do you use to evaluate the reliability of data center systems?

Reliability evaluation can involve several strategies, including routine monitoring and data analysis. Discuss the metrics and reporting methods you use to assess performance and how you stay proactive in addressing issues before they become critical failures.

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DATE POSTED
April 13, 2025

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