As a Forward Deployed Engineer at Vapi, your main responsibilities will include acting as the technical account owner for enterprise customer relationships, facilitating the technical integration of our voice AI solutions, and working collaboratively with both the customer and internal engineering teams to ensure pilot success. You'll also be involved in identifying new use cases that Vapi can address through your interactions with clients.

To qualify for the Forward Deployed Engineer position at Vapi, you should have at least 2 years of hands-on experience in shipping products and engaging with enterprise customers. Familiarity with Typescript and Node is essential, along with strong communication skills to effectively articulate technical issues to both technical and non-technical stakeholders. Previous experience as a technical founder of a B2B SaaS company would be a bonus.

Key skills for a successful Forward Deployed Engineer at Vapi include proficiency in Typescript and Node, excellent communication abilities to liaise with diverse stakeholders, strong organizational skills to create lasting systems, and a self-starter attitude that is essential in a fast-paced startup environment. Additionally, a mind for innovative solutions and prompt engineering will serve you well in this role.

The role of a Forward Deployed Engineer at Vapi uniquely blends engineering skills with customer-facing responsibilities. Unlike traditional engineering roles that may focus primarily on product development, this position emphasizes close collaboration with clients to ensure that our solutions are deployed effectively. You’ll balance technical project management and engineering to drive success in customer integrations.

At Vapi, the company culture is vibrant and startup-driven, promoting collaboration and innovation. As a Forward Deployed Engineer, you'll find yourself in an environment that values creativity and encourages you to bring new ideas to the table. With a small, growing team, you'll have the opportunity to make a significant impact while working closely with passionate colleagues who are dedicated to transforming voice AI technology.

When discussing your experience with Typescript and Node, be specific about projects you've led or participated in. Highlight how these technologies were integral to those projects. Demonstrate your understanding of how to leverage these tools to develop robust applications that deliver functionalities relevant to client needs.

When answering this, show that you prioritize open communication with stakeholders. Discuss your method for diagnosing issues, your troubleshooting process, and provide an example where you successfully resolved a complex problem to ensure customer satisfaction. Highlight any tools or methodologies you use to streamline problem-solving.

In response to this question, outline your approach to prioritization. Mention techniques such as the Eisenhower Matrix, daily stand-ups, or project management tools that help you manage time and deadlines. Provide an example of a past scenario where you effectively juggled competing priorities to achieve a successful outcome.

Here, describe a specific instance where you effectively broke down a complex technical concept into simpler terms. Emphasize your ability to adapt your communication style based on your audience and how this skill contributed to project success or customer satisfaction.

Discuss your emphasis on clear communication and understanding project requirements. Share how you set expectations, keep all parties informed, and create an environment where feedback can be shared openly. Provide an example of a successful collaboration that led to excellent project results.

When answering this question, showcase your understanding of Vapi's mission and unique value propositions in voice AI. Discuss the importance of seamless customer integrations and how Vapi's innovative technology stands out in a rapidly evolving industry.

Provide a specific example of a project where changes were implemented. Discuss how you addressed these changes—whether it was adjusting timelines, reallocating resources, or communicating with clients—and the outcome. Highlight your adaptability and proactive approach.

Here, share your commitment to continued learning. Mention the resources you use—websites, forums, industry publications, or conferences—and how you apply this knowledge to enhance your work. Highlight your proactive approach to keeping Vapi at the forefront of voice AI technology.

When addressing this question, focus on your passion for innovation and your desire for an impactful role within a dynamic team. Share how you thrive in environments that challenge conventional norms and inspire new ideas that prop up growth.

In your answer, share your aspirations within the realm of technology and how working at Vapi aligns with those goals. Discuss your interests in expanding your skill set and taking on more leadership roles, and how you envision contributing to Vapi's mission in the long run.