HR Direct Expert (HR services Expert)

Vattenfall is a European energy company with approximately 21 000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We now want to enable the fossil freedom that drives society forward. To be able to reach this ambitious goal we are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission. 

Within Vattenfall’s Staff Function People & Culture, the unit People Services delivers services to all Business Areas and Staff Functions for payroll, HR administration, master data management, reporting/people analytics and offers support through both a self-service portal and a contact center/service desk (HR Direct).  

HR Direct is the first point of entry for all HR processes through the HR portal and service desks.  

In Poland, Vattenfall has offices in Katowice and Gliwice for mainly groupwide IT services. Last year we started in Katowice a small hub for HR services, both for transactional tasks as for a limited set of English spoken services: the People Services Common Delivery team.  
 
What will you do?

Vattenfall is looking for a HR Direct Expert who will deliver first line support to employees, managers and HR business partners.

Your tasks and responsibilities: 

• Performing of sample checks/controls on expense claims.
• English spoken support for internal employees. 
• Supporting external contractors.
• Working with different HR systems, a.o. SAP, ServiceNow. 

Location  
Katowice. The team works in hybrid mode and meets appr. once a week in the office in Katowice. 

Who are you? 

As our HR Direct Expert (HR services Expert) you:

• Have Bachelor's degree.  
• Have the knowledge of HR processes.
• Have experience in first level support/ being first point of contact for employee and line managers 
• Are fluent in English (both spoken and written)
• Are a self-starter 
• Are living our experience principles Open, Active, Positive, Safety  
• Have the knowledge of German, Swedish or Dutch language 
• Are familiar with systems like SAP and ServiceNow 

Our offer 
Good remuneration, a challenging and international work environment, and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues. We offer attractive employment conditions and opportunities for personal and professional development. 

More Information 
We welcome your application in English. We kindly request that you do not send applications by any means other than via our website as we cannot guarantee that we will be able to process applications that are not made via our website. 
 
For more information about the recruitment process you are welcome to contact our recruiter Marta Jura via [email protected]

At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation. 

The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall. The screening will be performed by a third party, Validata.
 
We look forward to receiving your application!