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Senior Sales Operations Partner

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.


At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.


As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.


Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.


The Role


As a Senior Sales Operations Partner, you are the “COO of Sales” for a segment of our business. You are the trusted partner with a Sales VP and group of Directors to help identify and execute improvements to strategy, processes, and training. We need someone that can think strategically and execute programmatically. You’re able to build relationships within the Sales organization, identify gaps and opportunities, and deliver the resources, tools, and assets the team needs to sell successfully. Location is flexible within North America.


What You'll Do
  • Partner with the President of the Commercial business line to drive sales effectiveness and results
  • Develop annual quotas and lead forecasting processes
  • Develop data-driven insights and recommendations on pipeline, segmentation and targeting, and sales motion
  • Ensure clear and effective sales strategy, processes, and messaging for your area
  • Coordinate cross-functionally to deliver process improvements, playbooks, toolkits, and skills development
  • Drive effective onboarding programs to sales managers in your area


Requirements
  • 5+ years of professional experience in Sales Operations or Revenue Operations
  • Strategic. Able to use both data and intuition to develop simple solutions to complex issues
  • Deep passion for sales and coaching
  • Self-starter comfortable taking initiative and working both individually and in teams
  • Have worked in a high-growth environment and prioritize time well
  • Technically savvy. Very comfortable in Excel, PowerPoint, and G Suite


Nice to Have
  • Experience with BI/visualization tools


Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program


Compensation
  • Base pay: $125,000 - $190,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.


#LI-RemoteUS


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.


Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Average salary estimate

$157500 / YEARLY (est.)
min
max
$125000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Sales Operations Partner, Veeva Systems

Are you ready to play a pivotal role at Veeva Systems as a Senior Sales Operations Partner? Based in vibrant Boston, Massachusetts, you’ll become the ‘COO of Sales’ for a key segment within our rapidly-growing company. At Veeva, we're on a mission to enhance the life sciences industry, enabling companies to deliver therapies to patients faster than ever before. In this dynamic position, you'll partner closely with the President of the Commercial business line to bolster sales effectiveness and results. You’ll not only dive deep into data to craft insightful recommendations on everything from quotas to pipeline segmentation but also ensure the sales strategy is clear and effective across your area. Your knack for relationship-building will shine as you collaborate with Sales leadership to identify gaps and deploy the right resources, tools, and playbooks necessary for success. With over 5 years of experience in Sales or Revenue Operations, you’ll find this is the perfect place to utilize both your strategic thinking and your coaching passion. This position is incredibly flexible, supporting a work-from-home or in-office approach so you can thrive in an environment that encourages innovation and success. If you’re a self-starter with a deep appreciation for sales and the drive to succeed, Veeva awaits your expertise!

Frequently Asked Questions (FAQs) for Senior Sales Operations Partner Role at Veeva Systems
What are the primary responsibilities of a Senior Sales Operations Partner at Veeva Systems?

The Senior Sales Operations Partner at Veeva Systems is tasked with delivering strategic insights that drive sales effectiveness. You will partner with leadership to set annual quotas, manage forecasting processes, and develop playbooks. Additionally, your role will involve providing training and support to enhance the sales team's performance, ensuring all strategies and processes are effectively communicated.

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What qualifications are required for the Senior Sales Operations Partner role at Veeva Systems?

To qualify for the Senior Sales Operations Partner position at Veeva Systems, candidates should have over 5 years of experience in Sales or Revenue Operations. Essential skills include strategic thinking, data-driven decision-making, and a passion for sales coaching. Familiarity with tools like Excel and G Suite is necessary, while experience with BI/visualization tools is a bonus.

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How does Veeva Systems support employee success in the Senior Sales Operations Partner role?

At Veeva Systems, employee success is core to our values. As a Senior Sales Operations Partner, you will find a wealth of resources available, including flexible working conditions, professional development opportunities, and supportive initiatives aimed at fostering personal growth. The company’s culture of trust and empowerment allows you to thrive both individually and within teams.

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What is the typical salary range for a Senior Sales Operations Partner at Veeva Systems?

The salary range for a Senior Sales Operations Partner at Veeva Systems typically falls between $125,000 and $190,000. This range reflects various factors including experience and location. Furthermore, additional compensation options such as bonuses or stock options may also be available, depending on your unique qualifications.

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What perks and benefits can I expect as a Senior Sales Operations Partner at Veeva Systems?

As a Senior Sales Operations Partner at Veeva Systems, you will enjoy a comprehensive benefits package that includes medical, dental, vision, and basic life insurance. Other perks include flexible PTO, retirement programs, and a unique charitable giving initiative, ensuring you have what you need to maintain work-life balance while contributing to society.

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Common Interview Questions for Senior Sales Operations Partner
How do you prioritize tasks as a Senior Sales Operations Partner?

Prioritizing tasks involves assessing the urgency and impact of each responsibility. Start by identifying key sales objectives and aligning your tasks to support these goals. Use data analysis to understand which areas require immediate attention, ensuring that your efforts drive measurable results. Communicate with your team to confirm that everyone is focused on the same key priorities.

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Can you explain your experience with setting quotas in a sales organization?

Setting quotas effectively requires both strategic insight and a deep understanding of sales dynamics. I typically analyze historical data and sales performance trends to determine realistic yet challenging quotas. It’s essential to collaborate with leadership and the sales team to gather input and ensure that the quotas align with the company’s strategic sales goals. This collaborative approach fosters buy-in and commitment from the team.

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How do you handle resistance to change within a sales team?

Handling resistance begins with understanding the root causes. I believe in open communication, listening to the team’s concerns, and providing data-driven insights to illustrate the benefits of change. When possible, involve team members in the change process and offer support through training and resources. Building trust is crucial in easing transitions and encouraging adoption.

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What steps do you take to ensure effective onboarding for new sales managers?

Effective onboarding for new sales managers begins with a structured program that includes comprehensive training on company processes, tools, and culture. I ensure that new hires have access to a mentor for support and engage them in role-playing scenarios to build their confidence. Regular check-ins during their onboarding process help them feel supported as they settle into their new role.

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Tell me about a successful project you led in Sales Operations.

One of my most successful projects involved implementing a new CRM tool that streamlined our sales processes. I led the initiative from conception through execution, coordinated cross-functional teams, and provided training for all staff. We observed a significant boost in sales efficiency and improved data accuracy, which allowed for better decision-making going forward.

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How do you leverage data to improve sales strategies?

Leveraging data is vital for optimizing sales strategies. I focus on key metrics such as conversion rates and sales cycle length. By analyzing trends, I identify areas that need improvement and suggest targeted initiatives. Regularly presenting these insights to the sales team ensures they understand the data's value and stay focused on data-driven goals.

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What is your approach to building relationships within the sales organization?

Building relationships requires active engagement and trust-building. I make an effort to connect personally with team members, holding regular one-on-one meetings to understand their goals and challenges. Encouraging open communication and feedback establishes a collaborative environment. This approach not only fosters strong relationships but also enhances overall team performance.

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How would you manage cross-functional collaboration?

Managing cross-functional collaboration involves clear communication and mutual respect. I ensure that all stakeholders understand their roles and objectives within a project. Hosting regular meetings helps to align everyone’s efforts and address potential roadblocks. Celebrating the team's collective achievements strengthens relationships and encourages continued collaboration.

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What tools and technologies do you find essential for a Senior Sales Operations Partner?

As a Senior Sales Operations Partner, I rely heavily on CRM tools and data visualization software for analyzing sales metrics. Excel and G Suite are indispensable for data management and presentations. Additionally, I find collaboration platforms, like Slack or Trello, invaluable for project management and maintaining communication with the team. Familiarity with BI tools enhances reporting and insights.

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How would you approach developing skills within your sales team?

Developing skills within the sales team starts with assessing individual strengths and weaknesses. I advocate for ongoing training programs incorporating coaching and real-life scenarios. Encouraging a culture of continuous learning keeps the team engaged and motivated. I also ensure that team members have the opportunity to set personal development goals that align with team objectives.

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Veeva Systems is a leading cloud-computing company for the global life sciences industry. The company is based in the San Francisco Bay Area and serves more than 950 customers, ranging from the world’s largest pharmaceutical companies to biotechs.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Lactation Facilities
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Paid Volunteer Time
FUNDING
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Full-time, hybrid
DATE POSTED
March 20, 2025

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