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Process Quality Technician - 1st Shift

Company Description

Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That’s why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more. For more information, visit http://www.vericast.com or follow Vericast on LinkedIn.

Job Description

Responsible for supporting quality group & teams in the production environment along with using troubleshooting techniques to solve PQ related issues.

KEY DUTIES/RESPONSIBILITIES

  • Required to perform Print, Bindery, Packaging, & Mailroom audits and inspections as outlined in training materials.
  • Inspect problem runs, perform equipment quality tests, such as motion quality, signal strength, and MICR sampling.
  • Evaluate and count spoilage.
  • Support production teams on quality questions.
  • Produce and process samples for QCS.
  • Conduct research and root cause analysis.
  • Attend daily Team Business Meetings (huddles) as the quality resource.
  • Other duties as assigned.
  • Research and identify late work.
  • Run ready to sort reports.

Qualifications

KNOWLEDGE/SKILLS/ABILITIES

  • Must have good typing skills.
  • Experience with Harland Clarke processes and procedures.
  • Willingness to train with desire to increase knowledge of quality duties.
  • Strong technical and computer knowledge.
  • Attention to detail.
  • Ability to handle confidential information.

EQUIPMENT/SOFTWARE UTILIZED

  • Computer, keyboard, and mouse.
  • Experience using MS Office.

Additional Information

Hourly Pay Rate: $17.00 - $18.50/hr

The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities

All team members are responsible for demonstrating the company's Core Values at all times and for using Performance  Excellence principles to continuously improve effectiveness, efficiency,  products, and services.  This includes, but is not limited to,  participating on improvement teams, recommending, and implementing improvement  ideas, and participating in training and other activities to keep up to date on  processes, information, etc.
  All team members are responsible for supporting  and complying with internal and external audits, to include providing  information, performing assigned tasks to ensure compliance, and preparing and  maintaining evidence that key duties identified as internal controls have been  performed.

All team members are responsible for supporting  and complying with safety and security policies to promote a healthy working  environment.

Vericast offers a generous total rewards benefits  package that includes medical, dental and vision coverage, 401K and flexible  PTO. A wide variety of additional benefits like life insurance, employee  assistance and pet insurance are also available, not to mention smart and  friendly coworkers!

At Vericast, we don’t just accept differences -  we celebrate them, we support them, and we thrive on them for the benefit of  our employees, our clients, and our community.  As an Equal Opportunity  employer, Vericast considers applicants for all positions without regard  to race, color, creed, religion, national origin or ancestry, sex, sexual  orientation, gender identity, age, disability, genetic information, veteran  status, or any other classifications protected by law. Applicants who have  disabilities may request that accommodations be made in order to complete the  selection process by contacting our Talent Acquisition team at [email protected].  EEO is the law. To review your rights under Equal Employment Opportunity please  visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

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Average salary estimate

$36950 / YEARLY (est.)
min
max
$35360K
$38540K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Process Quality Technician - 1st Shift, Vericast

If you're a detail-oriented individual with a passion for ensuring quality in production, Vericast has an exciting opportunity for you as a Process Quality Technician on the 1st Shift in Jeffersonville, IN. In this role, you'll dive into the world of audits and inspections, working closely with our quality teams to ensure that everything from print to packaging meets high standards. Your responsibilities will include performing quality tests, inspecting runs, evaluating spoilage, and supporting production teams with any quality-related queries. You'll also engage in research and root cause analysis, helping to continuously improve our processes. With a keen eye for detail and the ability to handle confidential information, you'll be an integral part of our efforts to enhance service delivery while promoting a safe and efficient workplace. At Vericast, we value your growth and are committed to supporting your training and development. You'll participate in daily Team Business Meetings where your insights will be invaluable. Plus, we offer a competitive pay rate, generous benefits including medical, dental, vision coverage, and even pet insurance! If you're ready to embrace a collaborative environment where differences are celebrated, Vericast would love to hear from you.

Frequently Asked Questions (FAQs) for Process Quality Technician - 1st Shift Role at Vericast
What are the main responsibilities of a Process Quality Technician at Vericast?

As a Process Quality Technician at Vericast, your primary responsibilities include performing audits and inspections on various production processes including Print, Bindery, Packaging, and Mailroom. You'll inspect problem runs, conduct equipment quality tests, evaluate spoilage, and support production teams with quality questions, making sure the output meets our high standards.

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What qualifications do I need to apply for the Process Quality Technician role at Vericast?

To qualify for the Process Quality Technician position at Vericast, you must have strong typing skills, familiarity with Harland Clarke processes, and a willingness to learn and enhance your quality knowledge. A strong technical acumen, attention to detail, and the ability to handle confidential information are also important for this role.

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How does Vericast support the training and development of Process Quality Technicians?

At Vericast, we are committed to your professional growth. As a Process Quality Technician, you will have opportunities for training to increase your knowledge of quality duties. Our supportive environment encourages team members to participate in improvement teams and ongoing training initiatives to keep everyone updated on processes and industry standards.

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What is the pay range for a Process Quality Technician at Vericast?

The hourly pay rate for a Process Quality Technician at Vericast ranges from $17.00 to $18.50, depending on several factors including skill level, experience, and responsibilities. We believe in offering competitive compensation that reflects your contributions and expertise.

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What benefits can I expect as a Process Quality Technician at Vericast?

Vericast offers a comprehensive benefits package including medical, dental, and vision coverage. Additionally, team members can enjoy a 401K plan, flexible PTO, life insurance, employee assistance programs, and even pet insurance. We strive to provide a supportive environment for our employees' well-being.

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Common Interview Questions for Process Quality Technician - 1st Shift
Can you describe your experience with quality audits and inspections?

When answering this question, provide specific examples of past audits you've conducted, the processes you inspected, and any findings you reported. Highlight your attention to detail and how those experiences shape your approach as a Process Quality Technician at Vericast.

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How do you handle confidential information in your quality role?

Discuss your understanding of confidentiality protocols and your commitment to maintaining the privacy of sensitive information. Provide an example of a situation where you successfully safeguarded confidential data while performing your job duties.

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What techniques do you use for root cause analysis?

Share any specific methodologies or frameworks you are familiar with, such as the 5 Whys or Fishbone diagram. Give a brief example of a problem you analyzed and how your approach led to a successful resolution.

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How do you prioritize your tasks during a busy shift?

Explain how you assess the urgency of various tasks and the strategies you implement to stay organized. You might mention using a task list, communicating with your team, or using time management tools to keep on track during high-pressure times.

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Can you give an example of a quality-related problem you encountered and how you solved it?

Provide a detailed account of a quality issue you faced, the steps you took to diagnose it, and the solutions you implemented. Focus on the positive impact your actions had on the production process or product quality.

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What tools or software are you proficient in that support quality control?

Mention any tools or software packages you're familiar with, such as MS Office, quality management software, or specific inspection tools used in production. Highlight how these tools assist you in achieving effective quality control.

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How would you support a production team with quality questions?

Discuss your approach to collaboration and communication with production teams. Detail how you would attentively listen to their concerns, provide expert advice, and ensure that team members feel supported and informed.

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What is your understanding of performance excellence principles?

Explain your knowledge of performance excellence principles and how you have applied them in your previous roles. Emphasize your commitment to continuous improvement in efficiency, product quality, and team collaboration.

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What motivates you to work in quality control?

Share what drives your passion for quality control and assurance. You might talk about your desire to produce high-quality products, the challenges of the role, or the satisfaction of contributing to a team’s success.

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How do you stay updated on industry best practices in quality management?

Discuss strategies you employ to stay informed, such as attending workshops, following industry publications, participating in training sessions, or being a member of relevant professional organizations.

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Vericast, previously known as Harland Clarke Holdings, is a premier marketing solutions company that accelerates profitable revenue growth for the 70,000 businesses it serves directly by influencing c...onsumer purchasing and transaction behavior ...

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Full-time, on-site
DATE POSTED
December 18, 2024

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