IT Operations Lead (m/f/d)
As the IT Operations Lead at Ververica, you will play a critical role in ensuring the robust and secure operation of our general IT infrastructure within a compact, hands-on team with a primary focus on support of internal clients. Reporting to the Head of IT Security and Compliance, this role is ideal for a candidate with a strong technical background who is comfortable working closely on day-to-day tasks and is eager to build and automate IT operations processes from the ground up.
In this role, you'll take the lead in developing IT processes, automating workflows, and conducting Proof of Concepts (PoCs) to analyze market solutions. You'll need to justify and onboard new tools as necessary, particularly focusing on areas like User IT Support, Identity and Access Management (IAM) and Business Continuity Plans (BCP) to ensure security and operational integrity. A background in IT security and multi-cloud environments like AWS, GCP, Azure, GitHub, and Atlassian will be essential.
Key Responsibilities
Business Continuity Planning: Design and implement effective BCP strategies to ensure resilience and rapid recovery of IT services during disruptions.
IAM and User Support Automation: Lead the automation of security processes and user support systems, with a focus on efficiency and scalability.
DevOps and IaC Integration: Champion DevOps practices and Infrastructure as Code (IaC) across multi-cloud platforms (AWS, GCP, Azure) to improve agility and security.
Hands-On Technical Leadership: As part of a small IT operations team, take a hands-on approach to solving technical challenges and managing operational tasks.
PoCs and Solution Analysis: Conduct Proof of Concepts (PoCs), analyze market solutions, and justify the selection of new technologies for further onboarding.
Security Compliance and Process Optimization: Continually assess and refine IT operations to align with security standards and organizational goals.
Team Development: Mentor and develop team members, fostering a proactive and learning-oriented environment.
Vendor Management and Stakeholder Relations: Maintain strong relationships with technology providers and internal stakeholders to align IT initiatives with business objectives.
Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field, with a strong emphasis on IT security.
Proven experience in IT operations management with hands-on experience in building and automating processes.
In-depth knowledge of cloud services (AWS, GCP, Azure), GitHub, Google Workspace and Atlassian.
Familiarity with DevOps practices and tools for Infrastructure as Code (IaC).
Strong analytical and problem-solving skills, with the ability to manage both strategic and day-to-day operational challenges.
Proven ability to work in a small, hands-on team environment.
Relevant certifications are preferred.
At Ververica, you'll be part of a dynamic and innovative team at the forefront of real-time data processing technology. We offer a creative and collaborative work environment where your ideas and contributions will shape the future of our brand and its presence in the industry. If you're passionate about streaming data, customer success and want to make a significant impact at a leading tech company, we'd love to hear from you.
Average salary estimate
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As the IT Operations Lead at Ververica, you'll find yourself right at the heart of our dynamic team, playing a pivotal role in ensuring our IT infrastructure runs smoothly and securely. This is an excellent opportunity for an individual who has a strong technical background and thrives in a hands-on environment. Reporting directly to the Head of IT Security and Compliance, you’ll be responsible for not only supporting our internal clients but also for innovating how we work with IT processes. Your day-to-day will involve developing and automating key operations processes, as well as conducting Proofs of Concept (PoCs) to explore and justify new market solutions. You'll focus on crucial areas like User IT Support, Identity and Access Management (IAM), and Business Continuity Planning (BCP), all aimed at keeping our operations secure and robust. With your expertise in AWS, GCP, Azure, GitHub, and Atlassian, you'll champion DevOps practices and Infrastructure as Code (IaC) to enhance agility and security. At Ververica, you'll lead by example, guiding your team through operational challenges while maintaining strong vendor relationships. This role requires a proactive approach, analytical skills, and a passion for problem-solving. Join us, and let’s shape the future of real-time data processing technology together, enhancing not only our brand but also the success of our customers.
Ververica is an enterprise stream processing platform by the original creators of Apache Flink. It provides multi-tenancy, authentication, role-based access control, and auto-scaling for Apache Flink. To summarize, streaming data is generated co...
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