Job details

Client Service Representative

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Veterinary Emergency Center of Canton is looking to add a compassionate and skilled part-time Client Service Representative to our team.

At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our technical environment means you’ll learn from the best and practice exceptional medicine. It’s the kind of freedom that feels like running at the speed of light into a 5-story pile of leaves – and that’s just the beginning. As part of our team, you’ll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Client Service Representative

Veterinary Emergency Center of Canton in Canton, CT

$17.00-$19.00 an hour(based on experience)

WHAT YOU’LL DO

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
Warmly greets clients
Prepares patient files
Receives and relays client correspondence and updates client financial records
Answers client’s inquiries about basic animal care questions and routine procedures
Admits patients and handles medical records entries accurately
Handles payment transactions
Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS

We’re passionate about helping you reach your greatest pet-ential – both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world’s longest belly rub and ear massage combined:

Great pay and 401K with 100% company match of up to 3%, and a 50% match for the 4^thand 5^th%
Employee Ruff-erral Program
Continuing education yearly allowance for skills development
Uniform allowance and Employee Assistance Program (EAP)
Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing

Plus, special benefits to utilize for your own pet:

Pet Care: Discounts on veterinary services and products
Pet Diagnostics: Discounts on reference lab testing
Pet Food: Discounts on Purina pet foods

REQUIREMENTS

High school diploma or equivalent
Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
Significant experience with basic office functions in a busy office environment
Must be a team player and have compassion for pets and their people
Must be available nights and weekends

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.

Average salary estimate

$37440 / YEARLY (est.)

min

max

$35360K

$39520K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Service Representative, Veterinary Emergency Center of Canton

Joining the captivating world of veterinary care is an exhilarating journey, and at the Veterinary Emergency Center of Canton, we are on the lookout for a compassionate and skilled part-time Client Service Representative to join our team. Imagine a role where you're not just answering phones, but you're the welcoming voice that greets pet owners during some of their most challenging times. Our clinic, part of Rarebreed Veterinary Partners, is committed to reimagining the veterinary experience within the community, and you can be a vital part of that mission. In this role, you will manage multi-line phone systems, prepare patient files for treatment, and provide updates to clients on their beloved pets’ care. We're all about using the latest technology to ensure both the highest quality of care for our furry patients and a supportive work environment for you. Enjoy a competitive hourly wage of $17.00-$19.00, based on your experience, along with additional perks like a 401K with company matching, employee assistance programs, and discounts on pet care services! The ideal candidate will have a high school diploma, a compassionate spirit for animals and their people, and availability for evenings and weekends. If you're ready to join a team that prides itself on exceptional culture and support, then the Veterinary Emergency Center of Canton is your next stop on this adventure of a lifetime.

Frequently Asked Questions (FAQs) for Client Service Representative Role at Veterinary Emergency Center of Canton

What does a Client Service Representative do at the Veterinary Emergency Center of Canton?

As a Client Service Representative at the Veterinary Emergency Center of Canton, you are responsible for being the first point of contact for clients, answering telephone calls, greeting clients warmly, preparing patient files, and managing client correspondence. Your role is vital in delivering a compassionate and seamless experience for both pets and their owners during stressful times.