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Customer Experience Coordinator (Relief) - Shrewsbury, MA image - Rise Careers
Job details

Customer Experience Coordinator (Relief) - Shrewsbury, MA

VEG is a rapidly growing emergency company looking for a Customer Experience Coordinator who is passionate about delivering exceptional service to pet parents and their pets.

Skills

  • Strong verbal communication
  • High emotional intelligence
  • Organizational skills
  • Multitasking abilities
  • Advanced computer proficiency

Responsibilities

  • Manage incoming customer communications
  • Provide a welcoming experience for customers
  • Monitor customer wait times and improve workflow efficiency
  • Handle customer complaints empathetically
  • Follow up on customer visits post-service

Education

  • High school diploma or equivalent
  • 2+ years in customer service

Benefits

  • Industry-leading compensation
  • 401K with company match
  • Health, Vision, and Dental Insurance
  • Paid parental leave
  • Unlimited Continuing Education opportunities
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
SALARY RANGE
$45,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 18, 2025

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