Vice President of Supply Chain

The Vice President of Supply Chain will be responsible for providing strategic leadership and vision to the Company’s supply chain function. This role will provide leadership and to the following areas: warehousing, distribution, logistics, inventory control, transportation, procurement, and vendor management.

The initial focus and greatest change opportunity would be in procurement and warehousing. As a result of Crumbl’s growth the procurement, sourcing and warehousing functions must be rationalized and upgraded. The VP of Supply Chain will develop immediate and long-term strategies and actionable steps to improve operational performance, while ensuring best purchasing value and competitive advantage through the global purchasing of ingredients as well as optimization of our packaging to better suit the needs of our stores and Franchise partners.

The VP of Supply Chain will assess the company’s Sysco operational performance and will develop standard operating procedures and KPIs to enhance the performance of the business, our vendor/distributor and warehouses to instill a culture of data-driven operations and decision making. The VP of Supply Chain will be responsible for reporting operational performance and explanations of such performance to both the Executive Committee and our Franchise Partner network.

The VP of Supply Chain will be responsible for assisting the Chief Operations Officer in the planning and execution of the company’s various business operations. The role will be involved in the identification, planning and development of the ideal operational footprint to support the company’s current distribution needs, as well as to support future needs fueled by an aggressive growth strategy. The VP of Supply Chain will be responsible for the overall operational leadership and management of multiple distribution projects, low-cost sourcing efforts, and better shipping and efficiency plans. Data-driven analysis and decision making are expected to be at the heart of the VP of Supply Chain’s operating style.

Duties and responsibilities

Drives Operational Excellence and maximizes returns for our Franchise Partners

• Lead, manage and develop a sourcing and purchasing team on creating and innovating current initiatives with our suppliers focusing on improving reliability, reducing costs, improving quality, and building efficiencies. Work with the Procurement and Global Sourcing, Product Management, Forecasting and Quality teams to identify and qualify potential new suppliers and pursue continuous improvement activities with current suppliers.
• Review current suppliers and develop an initial supplier assessment rating utilizing a scorecard, followed up by a quarterly supplier performance rating using a similar methodology.
• Lead the team that manages procurement of all ingredients, packaging, warehousing.
• Responsible for helping lead the teams to improve the company process/system to ensure ingredients and product replenishment including forecasting and demand planning methodologies are maximizing our Franchise Partners return.
• Meet or outperform company’s fill rate and lead time requirements while balancing overall inventory costs.
• Strategize with the teams and develop purchasing contingency plans to protect against supply chain disruption and ensure consistent availability of goods for our Franchise Partners and customers.
• Strategize and implement diverse sourcing strategies using spend portfolio knowledge.
• Develop and communicate functional strategy and objectives for sourcing, warehousing and international expansion of Supply Chain needs aligned with Crumbl’s business strategy and operations requirements.
• Lead the teams responsible for all activities associated with the development and execution of purchasing, forecasting, global supply, and warehousing. Review major contracts for key areas of spend and create plans to reduce costs within the 6 core items that constitute 80% of our Franchise Partner costs.
• Supervise the planning and leading of complex negotiations.
• Recommends and supervises the preparation of specific proposals where applicable; supervises the management and influences vendor selection, negotiations, and benchmarking.
• Collaborate closely with Finance to ensure all sourcing activities comply with financial controls.
• In collaboration with our Procurement and Global Supply Chain director, helps develop best global procurement strategies, that may include product hedging.
• Collaborate and help lead the development and implementation of a full suite of data-driven operational metrics and KPIs which will accurately measure performance in a timely fashion and will inspire continuous improvement within the organization.
• Improve upon the company’s application and execution of operational tenants in all facets of the business, including warehouse and inventory management, strategic sourcing, and logistics.
• Develops and mentors a team of supply chain professionals capable of undertaking the current operational initiatives at hand while scaling the company as it continues to grow, managing work allocation, training, problem resolution, performance evaluation and the building of an effective team dynamic.
• Adhere to established company values, practices, policies, and procedures at all times. Follows and is in compliance with all applicable safety rules, laws, regulations, and standards.

Qualifications

• Excellent leadership skills with the ability to communicate effectively across multiple teams, vendors, partnerships, and levels to successfully achieve strategic plans.
• Proven supply chain experience within the food industry or equivalent.
• 5-7 years of leadership experience, building, motivating, and influencing teams.
• Proven experience building great teams and culture.
• Excellent critical thinking skills.
• Ability to prioritize and manage multiple teams and work streams to successfully achieve all established plans and goals.
• Self-Starter/Go Getter/Independent
• Confident decision-making skills.
• Ability to direct employees/team members effectively
• Ability to analyze data to draw conclusions / identify lessons learned
• Comfortable working in a fast-paced, results-and-relationship oriented culture
• BS in Business Management, Supply Chain, Operations, or equivalent.
• MBA desired or equivalent experience.
• Must reside in Utah, or with the ability to relocate as necessary.

Working conditions

Working environment is typically working in and around an office environment, with frequent visits to our warehouse or kitchen environments with industrial mixers, ovens, and warmers. This job also requires primarily business management functions, involving desk work.

Benefits & Perks

• Medical, dental, and vision benefits
• 15 days PTO/year
• 11 paid holidays
• Paid parental leave
• Personal phone bill reimbursement up to $50/month
• Child care reimbursement up to $400/month
• Corporate DoorDash® DashPass membership
• Regular company and team activities
• 401k with competitive matching contribution plan
• Excellent opportunities for career growth
• Work in a hyper-growth company
• Cookies on us :)

About Us

Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 800 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.

Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!

Crumbl began as a small cookie shop in the small town of Logan, Utah. It started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was established in 2017 in Logan, Utah by Jason McGowan and Sawyer Hemsley. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, Crumbl has over 800 locations across the United States and Canada and is growing everyday!

Job Type: fulltime

Education: No education required

Work location: On-site