Job details
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Enterprise Customer Experience Manager
The Customer Experience Team is seeking a thought leader with experience in project organization and execution to build and manage the Managed Customer Experience program.
Skills
- 5+ years of Experience in Customer Success or related field at a high-growth tech company
- Experience building products, system workflows, and processes
- Strong leadership and stakeholder management skills
- Excellent analytical and problem-solving abilities
Responsibilities
- Design and implement customer experience initiatives
- Develop and deliver training materials
- Analyze data to understand customer health
- Stay updated with the latest developments in onboarding and customer success
Benefits
- Wide range of benefits and perks
- Generous 401k match
- Wellbeing resources
- Restricted Stock Units (RSUs)
To read the complete job description, please click on the ‘Apply’ button
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Customer-Centric
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Mental Health Resources
401K Matching
Paid Time-Off
Employee Resource Groups
Performance Bonus
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$86,400/yr - $132,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
June 19, 2024
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