Sales Order Admin

Our client is a family-owned company selling micro-needling devices, kits, and dermaceuticals mainly to distributors, consumers, and treatment clinics.

They are now looking to hire a Sales Order Admin to manage sales orders, liaise with customers, and support seamless delivery operations.

Job Responsibilities:

• Process sales orders through ERP systems and liaise with 3PL partners.
• Provide customer service support for sales orders, including resolving stock, delivery, and compliance issues.
• Manage congress (event) sales orders and follow up on delivery services.
• Conduct supply chain audits, document findings, and prepare reports for management.
• Collaborate with the team to implement corrective actions and ensure operational excellence.

• Experience in order processing and customer service.
• Strong organisational skills and attention to detail.
• Ability to liaise with freight providers and resolve delivery issues effectively.
• Proficiency in ERP systems (e.g., DEAR Inventory) and reporting tools is a plus.

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)