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Analyst, Social Impact and Sustainability

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa understands that operating a successful company includes driving business growth, strong shareholder returns and financial inclusion benefiting global economies. We strive to make a positive and transformative impact on the world, based on the belief that we can do well and do good.

 

The Social Impact & Sustainability (SI&S) team executes on this belief every day, connecting our shared humanity, shared planet and shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products, sustainable solutions and corporate citizenship. Our team focuses on leveraging Visa’s assets, business model and global scale to drive business growth and equitable sustainable economic growth, with a focus on communities at risk of being left behind. We focus on building purpose-driven partnerships that have societal and business benefit, aimed at three key outcomes:

 

- Support the financial success of small and micro businesses (SMBs), women and underserved communities to expand economic prosperity for individuals and households

- Drive sustainable commerce and support the transition to a low-carbon global economy

- Ensure Visa acts as a responsible corporate citizen in the countries in which we operate and do business

 

The Analyst, Social Impact & Sustainability, will be responsible for supporting the implementation of a new Corporate Affairs strategy and the successful implementation of commercial engagements with key clients. To deliver on these objectives, the analyst will have to demonstrate and/or acquire understanding of Visa’s business and corporate objectives under Vision 2030. The role covers the CEMEA region which offers a diverse learning experience through an engagement with internal and external stakeholders and partners of Visa, both functionally and regionally, to ensure program success.

 

The Role requires a highly motivated self-starter who is comfortable with ambiguity and eager to identify opportunities to solve problems. Moreover, the analyst must be a dynamic team player with exceptional project management skills, the ability to structure and manage multiple initiatives simultaneously as well as have experience working regionally or even globally across cultural, geographic and time zone boundaries.

 

Essential Functions:

  • Support the development and execution of key social impact programs, most notably:
  • Ongoing development and enhancement of our financial education and digital skills platforms
  • Partnerships with key clients and stakeholders in the CEMEA region to provide financial education assets and assistance to external partners, in partnership with other Visa functions
  • Key regional programs aligned with Social Impact and Corporate Affairs strategies in priority markets
  • Support key measurement programs and initiatives across the Social Impact team
  • Understand the Social Impact landscape and identify (and report on) trends that are relevant to Visa’s social impact strategy, programs, and objectives
  • Help drive Social Impact thought leadership by monitoring key trends and developments in the ecosystem and relaying relevant information to internal constituents

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 2 years of work experience with a bachelor’s degree
• English proficiency required. Arabic or French desired.

Preferred Qualifications
• Highly motivated self-starter who is comfortable with ambiguity and eager to identify opportunities and solve problems
• Team player with a willingness to pitch in on a variety of projects and deliver high quality work with excellent attention to detail
• Ability to synthesize complex ideas with a passion for developing clear, effective, and compelling presentations
• Demonstrated creative problem solving with ability to collaborate and build consensus across stakeholders
• Interest in developing rigorous, fact based, quantitative analysis to support recommendations.
• Great communication and presentation skills
• Able to work independently, and with broad instructions
• Strong teamwork, interpersonal & relationship-building skills
• Project management experience
• Highly proficient in PowerPoint and Excel, with strong analytical and critical thinking skills
• Prior experience in social impact and/or payments preferred

Additional information
All your information will be kept confidential according to EEO guidelines.
This position will be performed in an office setting. The position will require the incumbent to sit and/or stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.
This position requires the Incumbent to be available during core business hours
This position requires the incumbent to travel for work 0 - 15% of the time based on existing country regulations.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Analyst, Social Impact and Sustainability, Visa

Join Visa as an Analyst in Social Impact and Sustainability and become part of an exciting mission at a world leader in payments and technology. Based in vibrant Johannesburg, South Africa, you will be at the forefront of driving business growth while making a positive impact on society and the environment. In this role, you will support the execution of innovative social impact programs across the CEMEA region, focusing on engaging with our clients and stakeholders to enhance financial education and digital skills. You'll have the chance to work on projects aimed at supporting small businesses, women, and underserved communities, ensuring everyone thrives in this evolving economic landscape. As a self-starter who thrives on challenges, you'll navigate complex situations with ease and demonstrate exceptional project management skills. Your insights into the social impact landscape will help identify trends and opportunities that align with Visa's vision for 2030. This role offers a diverse, collaborative environment where your creativity and analytical skills can shine. Plus, with a hybrid work model, you can flexibly balance your professional and personal life. If you’re passionate about making a tangible difference and ready to contribute to Visa's transformative initiatives, we invite you to join us in this dynamic position.

Frequently Asked Questions (FAQs) for Analyst, Social Impact and Sustainability Role at Visa
What responsibilities can I expect as an Analyst in Social Impact and Sustainability at Visa?

As an Analyst in Social Impact and Sustainability at Visa, you will focus on supporting key social impact programs. This includes the enhancement of financial education platforms, building partnerships with stakeholders in the CEMEA region, and contributing to impactful measurement initiatives. You'll collaborate with various teams to align projects with Visa's corporate affairs strategies and identify trends in the social impact landscape. Your role will be instrumental in ensuring program success and driving Visa’s commitment to doing good while doing well.

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What qualifications do I need to apply for the Analyst, Social Impact and Sustainability position at Visa?

To be considered for the Analyst position in Social Impact and Sustainability at Visa, you should have at least 2 years of relevant work experience along with a bachelor's degree. Proficiency in English is required, and knowledge of Arabic or French is a plus. Ideal candidates are motivated self-starters comfortable with ambiguity, possess excellent communication skills, and demonstrate project management capabilities, particularly in social impact or payments.

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How does the hybrid work model function for the Analyst role at Visa?

In the Analyst role at Visa, you will operate under a hybrid work model, spending 2-3 set days a week in the office as determined by team needs. The aim is to maintain a balance between remote work and in-person collaboration, enhancing teamwork and allowing flexibility. The commitment is for employees to be in the office at least 50% of the time, promoting a lively work atmosphere while encouraging remote working where possible.

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What are the key qualities Visa looks for in an Analyst for Social Impact and Sustainability?

Visa seeks candidates who are highly motivated self-starters, team players with a collaborative spirit, and who thrive in complex environments. Being able to manage multiple initiatives, create compelling presentations, and conduct rigorous quantitative analysis are crucial. Exceptional communication, attention to detail, and a strong ability to build relationships across diverse stakeholders are qualities that will fit right in with Visa's culture.

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What is the importance of the Analyst role in Visa's Social Impact and Sustainability initiatives?

The Analyst role is vital to Visa’s Social Impact and Sustainability efforts, as you will support the execution of strategies that promote financial education and create partnerships beneficial to underserved communities. Your work will strengthen Visa's commitment to corporate citizenship and drive initiatives that align with sustainable commerce and economic prosperity. This role offers the chance to make a real difference while contributing to Visa's strategic goals.

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Common Interview Questions for Analyst, Social Impact and Sustainability
Can you describe your understanding of the social impact landscape and how it relates to Visa's goals?

Demonstrating your understanding of the social impact landscape means discussing trends affecting underserved communities and the initiatives Visa has in place to address these challenges. Highlight your knowledge of financial inclusion, sustainable commerce, and community investment, linking them back to Visa's strategic objectives.

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What experience do you have with project management in previous roles?

When discussing project management experience, share specific examples of projects you've led or contributed to. Explain your role, the objectives, and the outcomes, emphasizing your ability to manage timelines, stakeholders, and deliverables. Use metrics where possible to illustrate your success.

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How would you approach creating financial education programs for small businesses?

An effective approach to creating financial education programs would involve conducting needs assessments to understand the unique challenges faced by small businesses. Discuss collaboration with stakeholders to develop resources tailored to these needs, utilizing data and feedback to iterate and improve the programs continuously.

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Why do you believe it’s important for a company like Visa to focus on sustainability?

Explain your perspective on how sustainability is crucial for long-term business success and societal health. Mention the growing consumer demand for corporate responsibility and how Visa’s initiatives can create shared value while bolstering its brand integrity and customer loyalty.

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Describe a situation where you had to adapt to change or navigate ambiguity. How did you handle it?

Share a specific story that highlights your adaptability. Focus on the steps you took to assess the situation, the resources you used, and how you engaged with your team to find solutions. Showcasing a positive outcome will demonstrate your ability to thrive in dynamic environments.

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What strategies do you use to build relationships with stakeholders in social impact projects?

Discuss strategies such as actively listening to stakeholders' needs, showing empathy, and maintaining regular communication. Highlight the importance of transparency and building trust to foster effective collaboration and achieve shared goals.

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How do you keep abreast of trends in social impact and sustainability?

Talk about the resources you regularly consult, such as industry reports, webinars, and networking events. Explain your proactive approach in seeking continual learning through professional groups, online courses, and connecting with thought leaders in the field.

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What do you consider the key components of a successful social impact program?

Mention elements like clear objectives aligned with community needs, strong partnerships, measurable outcomes, and a commitment to continuous improvement. Discuss how engaging stakeholders throughout the process enhances program relevance and effectiveness.

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Can you provide an example of how you implemented analytical skills in your previous work?

Share a concrete example where your analytical skills made a tangible impact. Detail how you collected and analyzed data to inform decision-making, drive insights, or improve processes in your previous roles, showcasing your problem-solving abilities.

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How would you measure the success of a social impact initiative at Visa?

Discuss your understanding of key performance indicators (KPIs) and how to establish metrics that reflect the goals of an initiative. Describe the importance of both qualitative and quantitative measures in capturing the full impact and informing program adjustments.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 14, 2025

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