Director, Account Executive - job 32 of 39

As the Director, Account Executive at Visa, you are responsible for driving sales, enhancing payment revenue, and expanding relationships with financial institutions in the Mid-Atlantic region. You will create and execute strategic opportunities, engage with clients to understand their needs, and articulate Visa’s value proposition. Your role includes mastering contract negotiations, managing your territory effectively, and identifying innovation opportunities to ensure that both Visa and client objectives are met.

To qualify for the Director, Account Executive position at Visa, a solid background in sales and business development within the payments ecosystem is crucial. Candidates should have experience developing executive-level relationships and successfully managing a sales pipeline. Strong contract negotiation skills, coupled with expertise in CRM tools for territory management, are also key. A track record of exceeding sales goals and delivering value to clients is essential.

The Director, Account Executive position at Visa is designed to be remote, offering flexible working conditions. While the role does not necessitate proximity to a Visa office, there may be occasions where you are required to participate in office meetings with prior notice. This structure allows you to engage with clients and partners without geographical limitations, facilitating a dynamic work-life balance.

In the role of Director, Account Executive at Visa, you can expect to engage deeply with clients, especially community banks and credit unions. Your engagement will involve understanding their business needs, discussing Visa’s offerings, and fostering relationships that drive strategic opportunities. You will be positioned as the face of Visa, providing thought leadership and showcasing the company’s vision in the market.

Success as a Director, Account Executive at Visa requires a blend of strong analytical abilities, exceptional communication skills, and expertise in contract negotiation. You should be comfortable with CRM systems for managing your pipeline and have the ability to shape client strategies in alignment with Visa’s objectives. A keen understanding of market trends, coupled with a proactive approach to client relationships, will greatly enhance your effectiveness in this role.

In answering this question, focus on your relevant experience, highlight specific roles that illustrate your growth in the payments industry, and mention successful projects or clients you've engaged with. Aim to demonstrate your ability to create and seize opportunities, along with how you've met or exceeded quotas.

Explain your negotiation strategy, emphasizing your communication skills, focus on mutual benefits, and understanding of critical contract terms. Mention a specific example where you secured a beneficial agreement that reinforced your relationship with a client.

Discuss your approach to identifying key market opportunities, leveraging insights into the competition, and fostering client relationships. Highlight any research methods or outreach strategies you would implement to connect with potential clients in this specific region.

Describe your routine for keeping informed about the payments industry, whether through trade publications, industry events, or professional networks. Convey your commitment to continuous learning and how you apply market insights to your strategies.

Share specific examples of CRM tools you’ve used and how they have helped you effectively track your sales pipeline. Discuss how you ensure organization and follow-up to maintain engagement with clients, leading to measurable outcomes.

Emphasize your understanding of Visa’s services and how they address the specific needs of potential clients. Prepare a structured response that covers key benefits, such as security, innovation, and customer service excellence, showcasing how these elements can positively impact the client’s business.

Provide a specific example of when you surpassed a target. Outline the methods you used to achieve this success, the challenges faced, and what kind of impact your achievement had on the company or client relationships.

Offer insights based on your knowledge of emerging trends and client needs. Discuss innovative ideas that could enhance Visa's offerings or improve service delivery, indicating your ability to think creatively about the future of electronic payments.

Explain your prioritization process, which could include assessing client needs, deadlines, and potential revenue impact. Share tools or techniques you use for efficient time management, ensuring you meet all customer expectations.

Discuss your approach to networking and presenting Visa's services effectively. Mention the importance of preparation and how you would use these forums to gain market insights, foster partnerships, and promote Visa’s strategic initiatives.