Director, Revenue and Billing Systems - job 3 of 20

The Director, Revenue and Billing Systems at Visa is responsible for leading the development and execution of significant initiatives in the revenue domain, developing requirements for finance revenue systems, managing collaborations with IT, and ensuring seamless client adoption through user acceptance testing. This role requires translating the finance vision into a technology architecture that supports the modern needs of the business.

To be considered for the Director, Revenue and Billing Systems position at Visa, candidates should possess extensive experience in overseeing large-scale global transformations. A strategic mindset, strong leadership capabilities, and proficiency in working within an agile environment are essential. Familiarity with technology tools such as Jira will also be beneficial.

Key skills for the Director, Revenue and Billing Systems position at Visa include strategic thinking, problem-solving in a holistic manner, and effective communication across teams. The ability to manage projects in an agile setting while delivering transparent updates is crucial. Leadership skills that can influence without direct authority are also vital for navigating the matrixed environment.

Visa is committed to supporting work-life balance for the Director, Revenue and Billing Systems role through hybrid working arrangements. Employees can alternate between remote work and office days based on business needs, typically spending 2-3 days in the office each week. This flexibility is designed to promote both productivity and personal well-being.

The hybrid work environment for the Director, Revenue and Billing Systems at Visa involves a combination of remote and in-office work. Employees will work from the office around 50% of the time, with specific days set by leadership. This model allows for collaboration while providing the flexibility to work from home when needed.

To manage large-scale projects effectively, I prioritize clear communication and collaboration with all stakeholders. Utilizing agile methodologies and tools such as Jira allows me to keep the team on track. I also implement regular updates and feedback loops to ensure we adapt to any changes swiftly, maintaining transparency throughout the process.

In my previous roles, I have successfully overseen the implementation of finance technology systems that streamlined processes and enhanced data reliability. These systems are crucial for ensuring accurate reporting, efficient billing processes, and ultimately supporting the financial health of the company. My approach has always been to align technology with business goals.

Ensuring stakeholder collaboration begins with establishing open lines of communication and mutual understanding of objectives. I promote an inclusive environment where all voices are heard, often using regular check-ins and collaborative platforms to facilitate discussions and gather feedback necessary to move projects forward.

User acceptance testing is a critical step in my project management process. It ensures that the developed systems meet user requirements and are intuitive to use. I involve key stakeholders in this process to get their insights and adapt the systems as necessary before full deployment, thus minimizing resistance and boosting overall satisfaction.

I stay updated with industry trends by participating in professional networks, attending conferences, and subscribing to key finance and technology publications. Regular learning and networking allow me to bring fresh insights and innovative ideas to my team, promoting a culture of continuous improvement.

In a previous role, I led a project requiring input from various departments where I didn’t have formal authority. I focused on building relationships, presenting well-researched data to back my recommendations, and addressing concerns transparently. By fostering trust and credibility, I encouraged buy-in from stakeholders, leading to successful project outcomes.

To develop a future technology architecture for finance, I conduct comprehensive assessments of current systems, engage with finance leadership to understand strategic objectives, and explore emerging technologies. I create a roadmap that balances innovation with feasibility to ensure the architecture supports our long-term goals effectively.

One major challenge is resistance to change, often due to fear of the unknown or disruption of established workflows. To address this, I emphasize the benefits of the new technologies through training sessions and clear communication of their value. Engaging teams early in the process fosters a willingness to embrace new systems.

I measure success through key performance indicators that align with project objectives, such as improved accuracy in financial reporting, reduced processing times, and user satisfaction ratings. Regular follow-ups after implementation also help gather feedback to assess the effectiveness and identify areas for further enhancement.

Leadership in this context means guiding my team with vision and support while empowering them to take ownership of their responsibilities. It involves fostering an inclusive culture where collaboration thrives, encouraging innovation, and recognizing achievements. I aim to create an environment where everyone feels valued and motivated to contribute.