Manager, Value-Added Services Strategy - job 5 of 20

As the Manager, Value-Added Services Strategy, your primary responsibilities will include supporting the Senior Director in strategic planning and operations, leading workstreams on multi-year strategy development, structuring business problem-solving initiatives, communicating recommendations to senior management, and managing day-to-day project activities. Each of these facets plays a vital role in ensuring that our leadership team can make impactful decisions.

For the Manager, Value-Added Services Strategy position, we look for candidates with a strong educational background with relevant degrees. Additionally, having a proven record of driving strategic initiatives, excellent problem-solving skills, and the ability to communicate effectively with senior stakeholders are essential. High emotional intelligence and adaptability also play a significant role in succeeding in this fast-paced environment.

The Manager, Value-Added Services Strategy position is hybrid, located in San Francisco. Employees are expected to work in the office three days a week, which allows for flexibility while staying connected with the team and leadership.

As a Manager in Value-Added Services Strategy, you'll oversee key strategic initiatives such as long-range strategy development and client councils. You'll also engage in market and competitive research and synthesize this information into actionable strategies, impacting the company's direction and growth.

The Manager, Value-Added Services Strategy contributes to the company's objectives by guiding the strategic planning process, helping identify significant opportunities for the business, and creating thought leadership material that shapes executive discussions. This role is critical for aligning initiatives with the company’s mission and ensuring our leadership team has the insights necessary for successful decision-making.

When answering this question, focus on specific instances where you led a strategic planning process, highlighting your understanding of market analysis, competitor assessments, and how your contributions drove growth or efficiency.

Discuss your method for project management, including tools you may use for tracking progress, how you determine priorities based on business impact, and your communication strategy with stakeholders.

You should describe your approach to simplifying complex data into actionable insights, emphasizing the importance of clarity, visual aids, and understanding the audience's knowledge level for effective communication.

Outline your process for conducting market research, including identifying credible sources, analyzing data trends, and synthesizing findings into consumable outputs that directly inform strategic decisions.

Provide a specific example, focusing on the situation, your analysis, the recommendation you made, and the outcome that resulted directly from your input, showcasing your problem-solving abilities.

Highlight the importance of understanding team dynamics, effective communication, and conflict resolution. Explain how emotional intelligence can lead to a more cohesive team and enhanced project outcomes.

Discuss your methods for staying informed, such as following industry publications, participating in webinars, and networking with peers to ensure you understand the current landscape and anticipate future changes.

Provide insight into your systematic method for problem-solving, including identifying the core issue, gathering data, brainstorming potential solutions, and testing your strategies to determine effectiveness.

When defining success, consider key performance indicators like achieving business growth targets, enhancing cross-functional collaboration, and effectively aligning projects with company objectives to drive value.

Illustrate your diplomacy and negotiation skills through a specific example, detailing how you identified the stakeholder's concerns, addressed them effectively, and maintained a productive relationship for project success.