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Director Organizational Strategy and Business Ops - job 19 of 20

Are you passionate about the future of Generative AI and eager to drive strategic initiatives that deliver the next generation of intelligent applications using AI and Automation?

We are looking for a dynamic leader in strategy and business operations with a commitment to developing and executing exceptional strategies that bring immense value and satisfaction to customers and the business.

This role reports to the Vice President of Corporate Generative AI and will place you at the forefront of innovation and GenAI development at Visa. You will be leading a cross-functional team to implement cutting-edge Generative AI products that revolutionize Visa's internal and corporate functions. You will be working in a highly Agile environment, delivering best-in-class solutions using the latest GenAI technologies, such as Autonomous Agents, Assistants, and other productivity-enhancing capabilities.

If you're ready to make a significant impact on corporate productivity and work with a team of brilliant minds, this is the opportunity for you!

Essential Functions

  • Influence and motivate a team of GenAI and Automation developers to design, deliver, and roll out high-quality GenAI products on time and as promised.
  • Drive the strategy to build and deploy enterprise-grade GenAI and Automation products to improve productivity and efficiency, ensuring they are robust, secure, and equipped with all necessary guardrails.
  • Be the liaison and primary point of contact for all non-project related interactions between the Corporate GenAI and Automation organization and the rest of the company. 
  • Be an exemplary leader and a role model for the organization's culture, vision, mission, and goals. 
  • Proactively drive, track, and close out internal organization initiatives from ideation to execution.  Provide regular visibility to leadership on progress, action items, blockers, risks, and dependencies. 
  • Set, track, and measure Objectives and Key Results to showcase improvements in productivity and time savings for employees and using these KPIs to enhance the product to further improve productivity and efficiency.
  • Manage the Corporate GenAI Team Workforce Plan to ensure the team has the necessary resources and skills to meet project demands.
  • Develop and manage the Corporate GenAI Team Budget to ensure financial resources are allocated effectively and efficiently.
  • Lead the Corporate GenAI Team Annual Planning process to set priorities and allocate resources for the upcoming year.
  • Orchestrate Town Halls, Hackathons, org branding, publishing accomplishments, training, employee surveys action planning, recognition planning, etc.
  • Serve as a strategic thought partner and sounding board to help communicate, track, and oversee organizational strategy and goals.
  • Create flourishing culture of excitement, fun, and cohesion by connecting the dots across the organization for improved employee wellbeing and engagement. 


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director Organizational Strategy and Business Ops, Visa

Are you passionate about the future of Generative AI and excited to lead strategic initiatives? Visa is on the lookout for a seasoned Director of Organizational Strategy and Business Ops to join our vibrant team in Austin! In this pivotal role, you will report directly to the Vice President of Corporate Generative AI, allowing you to be at the forefront of cutting-edge developments in AI and Automation. As the Director, your mission will be to empower a cross-functional team to design and implement innovative Generative AI products that transform not just corporate functions but also enhance the overall employee experience. With a commitment to agility, you’ll create enterprise-grade solutions, ensuring that all projects are delivered on time and meet our high standards of robustness and security. Your leadership will extend beyond project execution; you’ll drive and track key initiatives from concept to completion, keeping top management informed about progress, risks, and opportunities. With your strategic vision, you’ll set measurable objectives to clearly demonstrate improvements in productivity. Additionally, you’ll manage the team’s budget and workforce plan, ensuring that resources are allocated efficiently. This is more than a job; you’ll be building a culture of excitement and engagement within the organization as you orchestrate themes like Hackathons and Town Halls that recognize and celebrate achievements. If you're ready to significantly impact corporate productivity while working with a talented team in a hybrid environment, this role at Visa could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Director Organizational Strategy and Business Ops Role at Visa
What are the main responsibilities of a Director of Organizational Strategy and Business Ops at Visa?

As the Director of Organizational Strategy and Business Ops at Visa, you'll be responsible for leading a team in the development and deployment of innovative Generative AI products. You will drive strategic initiatives to enhance corporate productivity and efficiency, acting as the primary liaison within the organization to ensure alignment on goals and objectives while fostering a collaborative team culture.

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What qualifications are required for the Director of Organizational Strategy and Business Ops position at Visa?

Candidates for the Director of Organizational Strategy and Business Ops position at Visa should possess extensive experience in strategy and business operations, particularly within the tech industry. A strong background in AI and Automation technologies is essential, along with proven leadership capabilities to manage cross-functional teams and drive enterprise-grade solutions that improve organizational efficiency.

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How does the Director of Organizational Strategy and Business Ops at Visa influence corporate culture?

The Director of Organizational Strategy and Business Ops at Visa plays a crucial role in shaping the corporate culture by setting expectations for team dynamics and organizational values. By creating opportunities for engagement through Town Halls, Hackathons, and recognition programs, the Director fosters a culture of collaboration, innovation, and employee wellbeing.

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What is the hybrid work model for the Director of Organizational Strategy and Business Ops position at Visa?

The Director of Organizational Strategy and Business Ops position at Visa operates under a hybrid work model, meaning employees are expected to work from the office 2-3 designated days a week while enjoying the flexibility to work remotely as needed. This balance supports teamwork and collaboration while allowing individual work preferences.

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What initiatives will the Director of Organizational Strategy and Business Ops lead at Visa?

In this role, the Director of Organizational Strategy and Business Ops at Visa will oversee internal initiatives from ideation to execution. This includes managing the Corporate GenAI Team's annual planning, setting performance objectives, and ensuring effective resource allocation, thereby directly contributing to the company’s innovation strategy.

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Common Interview Questions for Director Organizational Strategy and Business Ops
Can you describe your experience with Generative AI technologies?

When answering this question, discuss specific projects you’ve led using Generative AI, focusing on your role and the impact of the technologies. Be sure to mention the results you achieved and any challenges you overcame, demonstrating your deep understanding of both the technology and its strategic application.

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How do you approach strategy development for business operations?

In your response, outline your process for developing strategies, such as conducting market research, analyzing internal strengths and weaknesses, and aligning with company goals. Highlight your collaborative style and how you involve stakeholders in the strategy formulation process.

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What is your leadership style when managing cross-functional teams?

Describe your leadership approach, emphasizing collaboration, communication, and motivation. Illustrate with examples of how you’ve successfully led diverse teams to achieve common goals, particularly in high-pressure environments.

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How do you measure the success of AI projects?

Discuss the key performance indicators (KPIs) you use to assess AI project success, such as productivity improvements, time savings, and user satisfaction. Explain how you analyze these metrics to enhance project outcomes continuously.

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Can you give an example of a significant challenge you faced in a previous role and how you resolved it?

Provide a detailed example highlighting the challenge's context, the actions you took to resolve it, and the final result. This shows your problem-solving skills and ability to navigate complex situations effectively.

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What strategies do you use to foster a positive corporate culture?

Reflect on initiatives you've implemented to promote engagement and wellbeing among teams. Share specific examples of events or programs that created a fun and cohesive workplace, emphasizing the positive outcomes of such strategies.

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How do you prioritize tasks when managing multiple projects?

Illustrate your approach to prioritization by discussing tools or methods you use, like Agile methodologies or project management software. Mention how you align project priorities with business objectives and team capabilities.

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What’s your experience with budget management for teams?

Discuss your experience managing budgets, focusing on how you allocate resources effectively and monitor expenditures. Share examples of how you’ve balanced financial constraints with the need for innovation and growth.

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How do you communicate strategic goals across an organization?

Explain your communication strategy, detailing how you ensure alignment and understanding of strategic goals at all levels of the organization. Highlight the tools and methods you utilize to facilitate clear and transparent communication.

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Why are you interested in the Director of Organizational Strategy and Business Ops position at Visa?

When articulating your interest, link your skills and experiences to Visa's mission and the specifics of the role. Express your enthusiasm for being part of a company that is shaping the future of AI while emphasizing your desire to contribute to its success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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