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Network, Client, Cloud Product Manager - job 7 of 15

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Client, Cloud Product Manager, Visa

Are you ready to take your career to the next level as a Network, Client, Cloud Product Manager at a leading company in Austin? In this exciting role, you'll work with dynamic teams to shape and manage the technological backbone that drives innovation and efficiency in our corporate environment. At the company, our Workplace Technology services are critical in delivering secure and seamless experiences across Network, Client, and Cloud environments. You'll have the opportunity to collaborate closely with the Corporate Network team to oversee the engineering roadmap for VPN, Wired, and Wireless LAN, ensuring that connectivity remains robust. Additionally, you will partner with the Client Engineering team to manage endpoint roadmaps related to services like Azure Virtual Desktop and JAMF Protect. One of the most thrilling aspects of this position is the focus on the Cloud Engineering team, where you'll get to drive the solutions roadmap for Microsoft 365 and Office 365 Hybrid Infrastructure, all while ensuring that data protection remains a top priority. As a dynamic professional, you'll manage project requests, prioritize product backlogs, and create detailed user stories that reflect real business needs. Your exceptional communication and analytical skills will be vital in collaborating with cybersecurity and technology support teams, leading to successful product outcomes. With your passion for technology and creativity in problem-solving, you'll help elevate our technological infrastructure, making a lasting positive impact. Join us in making technology work for everyone.

Frequently Asked Questions (FAQs) for Network, Client, Cloud Product Manager Role at Visa
What are the main responsibilities of a Network, Client, Cloud Product Manager at the company?

As a Network, Client, Cloud Product Manager at the company, you'll be engaging in various essential tasks like managing project intake processes, overseeing product backlogs, and collaborating with multiple teams to ensure the robust delivery of products in the Network, Client, and Cloud environments. Moreover, you'll analyze user requirements, facilitate sprint planning, and maintain communication with engineering and product managers, ensuring that new features are integrated seamlessly into existing technologies.

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What qualifications are needed for the Network, Client, Cloud Product Manager role at the company?

To excel as a Network, Client, Cloud Product Manager at the company, candidates should possess significant experience in the field, a passion for technology, and strong organizational and communication skills. It's important to have a deep understanding of user experience and design thinking, alongside expertise in project management and the ability to interact effectively with customers and partners.

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What collaborative teams will the Network, Client, Cloud Product Manager work with at the company?

In the role of Network, Client, Cloud Product Manager at the company, you'll collaborate closely with teams such as Corporate Network, Client Engineering, and Cloud Engineering. This collaboration is vital for managing infrastructure requests, endpoint roadmaps, and cloud solution strategies, ensuring that all teams work together to enhance productivity and drive innovation.

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What skills are essential for success as a Network, Client, Cloud Product Manager at the company?

Success in the role of Network, Client, Cloud Product Manager at the company hinges on a blend of analytical thinking, problem-solving capability, and exceptional organizational skills. Additionally, strong verbal and written communication skills are crucial for effective collaboration with cross-functional teams and stakeholders.

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How does the company emphasize user experience within the Network, Client, Cloud Product Manager position?

The company places a high value on user experience within the Network, Client, Cloud Product Manager position by emphasizing the application of design thinking and the crafting of user stories that reflect actual user needs. This approach is essential for creating features that offer genuine value and usability in various technological environments.

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Common Interview Questions for Network, Client, Cloud Product Manager
Can you describe your experience managing product backlogs in previous roles?

Certainly! When answering, emphasize how you've effectively prioritized tasks, collaborated with teams, and ensured that deadlines were met. Share specific tools or methodologies you used to maintain organization and clarity in your backlog management.

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How do you approach collaboration with engineering teams?

Begin your response by highlighting how open communication is crucial for effective collaboration. Share experiences where you facilitated discussions between teams to ensure that product specifications were clear and achievable, ultimately leading to successful project outcomes.

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What is your process for evaluating new product opportunities?

Discuss how you conduct market research, assess customer needs, and analyze competition when evaluating new product opportunities. Illustrating with a past example can highlight your analytical approach and decision-making processes.

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How do you ensure that user experience is considered in your product management?

Illustrate your commitment to user experience by mentioning how you incorporate user feedback into your development process. Discuss using design thinking and collaboration with UX/UI teams to create user-centric products that meet genuine needs.

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What tools or methodologies do you utilize for sprint planning?

Talk about specific agile methodologies you've employed, such as Scrum or Kanban. Mention how you've used tools like JIRA or Trello to manage sprints effectively, and provide examples of how these tools have facilitated team collaboration.

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How do you handle conflicting priorities from different stakeholders?

Focus on your negotiation and communication skills. Provide an example where you balanced stakeholder requests by prioritizing based on business impact and project timelines. Emphasize your approach to ensuring transparency and understanding.

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Can you provide an example of a challenging project you managed? How did you overcome obstacles?

Use the STAR method (Situation, Task, Action, Result) to frame your response. Describe the challenges faced, the solutions implemented, and the impact of your leadership on project success, showcasing your problem-solving skills.

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How do you measure success in your role as a product manager?

Discuss specific KPIs that are important for measuring product success, such as user adoption rates, customer satisfaction scores, or performance metrics. Describe your experience in analyzing these metrics to drive continuous improvement.

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What experience do you have in developing user guides or training materials?

Share your experience in creating user guides or training materials for past projects, detailing your process for ensuring the information was clear, understandable, and tailored to the audience's needs.

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How do you stay updated with industry trends and technologies?

Talk about your commitment to continuous learning. Mention specific resources, like industry publications, webinars, or groups, that you engage with to stay informed about the latest trends and technologies relevant to your role.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, on-site
DATE POSTED
April 3, 2025

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