Product Development Coordinator

As a Product Development Coordinator at Glossier, your responsibilities include supporting key milestones in product development for Skincare, Complexion, and Holiday launches. You will collaborate with cross-functional teams, manage product briefs and feedback loops with external manufacturers, lead competitive analyses, and maintain vital tracking systems for various products. This role is crucial in ensuring the brand's high standards are met while innovating and supporting the beauty ecosystem.

To be considered for the Product Development Coordinator role at Glossier, candidates should possess at least 2 years of relevant experience in beauty product development. A strong passion for skincare and makeup, effective communication skills, and the ability to thrive in a collaborative and fast-paced environment are essential. Building strong relationships with domestic and international vendors will also be vital for success in this role.

The Product Development Coordinator at Glossier engages closely with several teams such as Packaging, Creative, R&I, and Product Marketing. This collaborative approach ensures that the product development process is seamless and that every new product not only meets high quality standards but also creates engaging experiences for customers. Regular coordination and communication between these teams are crucial for building innovative and competitive product offerings.

In the first six months, a new Product Development Coordinator at Glossier can expect to support significant product launches in Skincare, Complexion, and Holiday categories. You will assist in managing product development milestones, lead competitive analyses, and engage with vendors and stakeholders. This role is a fantastic opportunity to gain hands-on experience in all areas of product development, contributing directly to the brand's success.

At Glossier, the culture emphasizes inclusivity, curiosity, and results-driven efforts. As a Product Development Coordinator, you will be part of a people-powered beauty ecosystem dedicated to innovation and creativity. Team members are encouraged to take initiatives while collaborating in a supportive environment, making it an exciting place to grow your career in the beauty industry.

In answering this question, detail specific projects or roles you've held that relate to beauty product development. Mention how you contributed to the process—from ideation to launch—and discuss any collaborative efforts with cross-functional teams, highlighting your understanding of creating products that resonate with consumers.

In response, share the resources you utilize, whether it’s industry publications, beauty trade shows, or social media influencers. Discuss specific examples of trends you've tracked and how they influenced your previous work in product development.

When answering this, focus on a specific challenge related to product development. Describe the situation, your approach to resolving it, and the positive outcome. Highlight your problem-solving skills and ability to work under pressure.

Elaborate on your process for ensuring quality, like conducting regular reviews, collaborating with stakeholders, and utilizing quality assurance protocols. Mention any specific methodologies you’re familiar with that ensure the product meets both brand and regulatory standards.

Discuss your approach to balancing priorities and understanding perspectives. Emphasize the importance of open communication and finding a consensus while keeping the end goals of the product in mind.

Be specific about the tools you have used, such as PLM software, Monday, or similar systems. Provide examples of how these tools helped you manage timelines, maintain organization, and ensure deadlines were met during product development.

Share your strategies for prioritization, such as creating to-do lists, using digital tools, or employing the Eisenhower Matrix. Provide examples of how you managed competing deadlines effectively in previous roles.

Answer by explaining how you utilize competitive analysis to inform your product development strategy. Discuss methods for conducting this research, and give examples of how it has contributed to successful product launches in your past.

Discuss your communication strategies and relationship-building techniques when working with vendors. Detail any specific instances where your collaboration led to successful outcomes in product development.

Respond by detailing your understanding of how to develop product messaging that resonates with customers. Provide examples of claims you’ve contributed to and explain how you ensured they were both compelling and compliant with regulations.